How to Make, Cancel, and Change Restaurant Reservations Without Being Rude | Bon Appétit
"A buzzy West Village bistro with tight quarters and sky-high demand where reservation slots that drop a month in advance often book within hours; the restaurant’s hospitality director reports frequent abuse of the system—from services reselling tables to diners misstating party sizes nightly—which, along with limited walk-in traffic, makes last-minute cancellations and no-shows especially damaging to the dining room’s flow and to other diners hoping for a seat." - ByLi Goldstein
