"Almost a hundred years ago, this imperious building was built to house New Orleans Public Service, the city's general utility company. Civic administration isn’t the most glamorous origin story, and while this new iteration takes a completely different path, the legacy of public service has been faithfully maintained. Everyone from the doorman to the front desk and servers never gave anything less than their fullest, friendliest commitment—at least, the people that I interacted with. Managers weren’t shy about helping with luggage and the like when lobby staff were otherwise engaged. The NOPSI is a sophisticated addition to the boutique portfolio of the city’s Central Business District. The vaulted ceilings of the lobby, marble desks, and framed NOPSI memorabilia are all remnants of a proud past, while wartime-era brass fittings and blue velvet chairs in the lobby stylishly evoke a bygone age." - Paul Oswell