Self-Checkout Kiosks Are Making Us More Lonely | Eater
"Cashiers at this grocery chain are widely noted for being unusually friendly and chatty—so much so that their banter has sparked jokes about corporate directives to flirt—and often engage customers with playful small talk (for example, conversations about niche items like nutritional yeast). While such exchanges can feel awkward or repetitive, many workers and regulars find that these light interactions humanize routine transactions, foster rapport with regular customers, and occasionally provide helpful tips or a mood boost that goes beyond mere commerce." - Bettina Makalintal
