"Potbelly Sandwich Shop, the chain that debuted 42 years ago in Lincoln Park, appears to be at a crossroads and the company is making some big changes to ensure its survival. The chain’s unveiling a new look, remodeling restaurants in Logan Square and suburban Park Ridge. Those changes will eventually trickle down to other locations nationwide. The layout changes will also alter the way customers order. Guests will now order what they want on their sandwiches all at once instead of bantering with staff while following their food along Potbelly’s customary toaster conveyors." - Ashok Selvam
