99 West Paces

We have loved living here! After spending too many years at another ‘luxury’ apartment in Buckhead, we finally made the move to 99 West Paces. I put luxury in quotes because too many buildings falsely claim to be that in this city, while 99 WP is truly luxury. I question why didn’t do this earlier! It’s a very clean and secure building, and the staff are all very nice. Abdul and Vlad helped us with our application and move-in, which was a easy process. The application does take time, but we appreciated that. The maintenance team is so friendly and very on point with fixing things. We’ve had a pleasant experience with everyone who lives here, and the safety factor of this building is top-notch. The pool is very nice, and the units are fantastic. The finishes are what one would find in a luxury condo, and the sound proofing in this building is great. Overall, I would be shocked to learn that this isn’t one of the best rental properties in Atlanta. It’s a great spot to live!

I love living here-for so many reasons. The location is outstanding, walkable to St Regis, Whole Foods, Chops, Umi, Del Bar and Buckhead Village. The building itself is stunning and very secure so I feel very safe here as a single person coming from suburbia. I have made friends with several neighbors who are in a similar season of life. Many residents are very friendly and enjoy mingling. The building hosts lovely events with delicious seasonal food, exercise classes, wine and caviar etc. The pool is like a 5 star resort-very peaceful and inviting. Then the actual apartment-the finishes are outstanding and the chances of you picking up any noise between walls is incredibly slim, something you don’t find often. The entire team who supports the residents are incredible and a pleasure to interact with. I really enjoy seeing them and chatting with them. There are several different coffee options in the bistro so you can make your favorite coffee beverage. I have really enjoyed living here the past year, so much so, I have extended my stay! Thank you to everyone who makes living here a pleasure!

Disappointed in the Decline of a Promised Luxury Experience: I’ve lived in this building for a year and a half and have another year left on my lease. From the beginning, I was clear about wanting a luxury living experience—something management promised but has consistently failed to deliver. A major factor in choosing this building was the year-round heated pool, which I confirmed multiple times before signing. During my first year, I had to follow up several times before it was brought up to a proper 82–84°F. This year, after four separate requests, the pool remains under 80°F as of May 20. I was told 75–80°F is “standard”—a far cry from what was promised and barely warm enough to enjoy. This pattern of cutting corners continues across other amenities. The coffee machine still sits in the lobby—but without cups, making it pointless. Concierge staff work in the lobby with no AC or fans, creating an uncomfortable environment for both employees and residents. What’s more frustrating is that I’ve upheld my end as a tenant—paying rent on time, following rules, and being a good neighbor. But as the building filled up, service and standards plummeted. The responsive, friendly team that once set this place apart has vanished. The manager is kind and honest but I think this is a much higher up level that needs to allow funds for management to not get overwhelmed! Security on weekends or night time is nonexistent. The pool area becomes a hangout for disrespectful 20- to 30-year-olds, leaving trash, bringing glass, and even bragging about urinating in the pool. This is a building with families and children, yet there’s no control or accountability. If the higher up management enforces strict leases and background checks, they should be held to equally high standards. If they can’t uphold their end, residents should have the option to break their leases without penalty. If you value customer service, consistency, and receiving what you were promised—look elsewhere. All of the five stars are from people who are not residents.

Abdul was so helpful and friendly during the process of selecting and securing a unit in this building. Absolutely love my new place here. So much is walkable…restaurants, shopping all nearby. Building is super clean, has 24-hour security, secure parking garage and apartments are well-appointed with gas ranges, wine fridges, smart door locking and thermostat control from your phone and beautiful views of Buckhead.

I’ve been very pleased with my experience living here at 99! Vlad, the assistant community manager, helped me to find the perfect floor plan for my lifestyle! He made the move-in process very seamless and answered all of my questions. He also checked on me multiple times after I moved in to make sure that everything was up to my standards. Fletcher is also very helpful and such a great asset to the community! The community itself is very nice. It feels similar to living in a luxury hotel. The common spaces and elevators are always clean and have a nice scent. The premises are very secure and you cannot go anywhere without a key fob. There are two sets of secure garages you have to pass through to park your car. Even the guest parking lot is secured. This level of security is top tier and much better than other rental communities locally. The unit interiors are very nice. The kitchens are large and have premium appliances. The ceilings are high and the units are appointed more like condos than typical apartments. I have enjoyed the experience here so far. It has exceeded my expectations!

This is my first apartment, so I wasn’t sure what to expect but 99 West set the standard and sealed the deal for me. From my first visit, Abdul was welcoming, informative, and easy to talk to. He gave me all the info I needed without ever making me feel pressured. To be fair, the space speaks for itself and I couldn’t find anything that compared. From the moment I entered, I was struck by a signature luxury scent in the lobby and shared spaces, which gives it such a calm, high-end feel. The design details, cleanliness, and amenities are unmatched. Although it's located in the heart of West Paces, it offers a cozy and private feel, with a sense security. I chatted with residents and staff on the side and they all had really positive things to say about living and working here. That kind of feedback means a lot. I’m so excited to call this place home. Thank you Abdul and the entire team for your professionalism and warm welcome!

Melissa and Vlad were incredibly helpful throughout my move-in process. They made sure everything was in place and took the time to ensure I was well informed about the building amenities and procedures. Their customer service skills were excellent, professional, attentive, and genuinely focused on making the experience smooth and stress-free. I truly appreciated their support and follow-through.

I had the opportunity to tour one of the stunning penthouses at Ninety Nine West Paces today with Melissa Morales, and it was an exceptional experience from start to finish. Ms. Morales was incredibly professional, attentive, and knowledgeable, providing detailed insight into the property and its outstanding amenities. The penthouse itself was truly amazing, from the design to the panoramic views, every detail reflected sophistication. I enjoyed the tour and greatly appreciated Ms. Morales’s warm hospitality and expertise. I would highly recommend connecting with her if you’re considering this property.