Rain Q.
Google
Really disappointed with this place under the new management. I drove nearly 25 miles because this USED TO BE a great spot. Their posted hours say they’re open until 11pm, and I arrived two hours before closing.
From the moment I walked in, the atmosphere felt unwelcoming. No smile, no greeting, no effort to assist. Just a “this is what’s left” I had to ask if they were closing because I was confused. That’s when I was told that “new management/owners” have staff close the pizzeria as soon at it slows down, regardless of posted hours. When I mentioned how misleading and inconvenient that is, I got a shrug and was told “the hours online are wrong.” No apology. No acknowledgment. No basic courtesy. It genuinely felt like i was a nuisance for being there.
There was zero hospitality, enthusiasm, or neighborhood warmth, just an uncomfortable, dismissive interaction.
Sadly, that attitude perfectly reflects what the new ownership has done to the place. It feels like the business was bought as an investment, not a passion project. Instead of preserving what made Abbott Pizza special, it now feels like everything is being run off a spreadsheet: fewer menu options, removed favorites, and a vibe that’s corporate, tired, and uninspired. Culture gone. Soul gone. Magic gone.
They’ve already removed so many pizzas that gave this place character, including the signature items that people actually came here for. When you strip down the menu and cheapen the experience, you lose the heart of the place.
For contrast: I walked into another nearby pizzeria right afterward and was warmly greeted, treated kindly, and helped immediately. Same night, same situation, completely different experience. That alone says everything about how far and fast Abbott Pizza Company has declined.
Really disappointing, not just as a one-time experience, but because it genuinely feels like the heart of this place is gone under the new management.