AeroNuova

It’s not often I leave a 1 star review but I wished I read the reviews before coming here. I was in a rush so I gave it a shot and, am I sorry I did. Please, Save your money and more importantly your time. This is probably one of the worst Italian restaurants I’ve ever eaten at in my life. Everything we tried taste like it’s loaded with salt and has no authentic flavor whatsoever, I should know, I’m Italian. I really hope they change the menu and recipes or I don’t see this place lasting long.

Delicious Meat Bowl & Friendly Atmosphere! ⭐️⭐️⭐️⭐️⭐️ I had the meat bowl and it was absolutely spectacular! The prosciutto was perfectly seasoned and everything was fresh and full of flavor. On top of that, the environment was very friendly and welcoming. I truly loved the whole experience and would highly recommend it to anyone looking for great food and good vibes! — Lucy 🍴💕

When I walked in the hostess was very nice and greeted me with a smile 4 Stars for that and that only. When you sit down there is no waiter to greet you, give you a glass of water or take your order. You have to scan a QR code to view the menu place your order and leave a mandatory tip before you have been served.. I ordered 2 scrambled eggs, bacon, home fries and toast. The waiter came and gave my food to the wrong table, then saw me and brought my food over to me. Simple mistake. But the real problem was my food was cold. Then I noticed the tables around me and no one finished their food. Every table that had guest seated at them all had half finished plates. Also once your waiter brings you your order they never return to check on you. They only return to clear off your table once you have left. Next time I'll go to the Food Court or bring a sandwich with me or go hungry until I land at my destination. Trust me pass on this place.

Steak $38 beer $9 total $60 how ??? Dishonest service and terrible food quality I was extremely disappointed with this place. They made me pay before bringing the food, and they automatically included an 18% tip without asking — before I even saw the meal or received any service. When the food finally arrived, the steak was an absolute disaster. It looked and tasted like the sole of a black Converse sneaker — thin, burnt, and completely dried out. Totally inedible. The staff seemed more focused on tricking guests than actually serving them. Overall, it felt like a scam, not a restaurant experience. I would absolutely not recommend this place.

Asked the bartender about when our food is coming out and said to be patient after waiting 30 minutes. After asking they came out right away with our order. It was probably made earlier but they didn’t bother to bring it after we asked. Waited 30 minutes for cold food and asked them to reheat but still came out slightly warmed. Offered us chicken tenders and fries that look old after seeing us clearly writing feedback on their website.

Food was ok. My glass of wine and food was $47. I don’t think it’s worth that much in my opinion but it did come relatively quickly.

Spoken language isn't rich enough to describe how incredibly terrible my dinner was. I always go for a meatball hoagie/panini any time I see it, so I decided to give the TWENTY ONE DOLLAR meatball panini a try. Meatballs were gray, and likely a frozen cisco meatball. Bread was like what you get in grade school lunch. It was SO dry, only a squirt of sauce. Cheese had zero flavor. It is clear the owners know they have a captive audience, and want to squeeze every penny out of the food they can. Server was super great, though. The food was nearly inedible. After tip I paid $75 for adult meals (spaghetti and meatball panini) and one kids meal (buttered noodles)

Good place for a bite before you fly. Located in the center court before all gates. Service is not quick so allow 45 minutes for a sit down meal. Drinks and food are good quality and tasty. Recommend trying the Norwegian eggs and Espresso Martini. Service is courteous but can get busy quickly.

I was in JFK airport catching a flight to Puerto Rico. I was really hungry so my cousin & me decided to try this restaurant. We wanted a waitress & to dine in. This was one of the few places that had those options. I ordered a chicken parm sandwich w/ the marinara sauce on the side. It wasn't too bad. I feel like the chicken cutlet needed more flavor & was a little dry. It was pretty pricey as well. The marinara sauce had way too many onions for my liking. My cousin ordered a meatball sub & garlic bread for the table. The garlic bread was descent but a really small portion for the price. We waited a little bit for our food to come out .The waitress was very attentive & super friendly. Her name was Veronica. Kudos to Veronica for her awesome service! Thank you!

I was very surprised that the food here was actually bearable, but was turned off slightly by having to pay for your food before you even receive it. While this place is nothing special, the food was pretty okay. The mozzarella cheese they serve here is fantastic. EDIT: I noticed that the owner only replies to positive reviews of this restaurant. Is there any sort of reconciliation for people with negative experiences?? Please let me know by messaging me here

Prompt service Drinks are okay Very clean and organized Respectful of time restraints

The most bland panini and broccolini to exist for $42. Chose this spot in JetBlue terminal as it seemed like the lesser of multiple evils per reviews of other places on Google. Needs more flavor, more pizazz, more IM TRAVELING AND HAVING A GORGEOUS MEAL

QR code to order. I ordered the Eggplant parm. It was good. Pricey for what you get. Well it is an airport restaurant. Wings, spring rolls, bigness and more. Alcoho,soda, coffee.

We had about an hour to kill at Terminal 5 in JFK and decided to sit down and get some lunch. I was with my mom and my four-year-old, so we figured the more fenced in, the better, and opted to eat at AeroNuova. It was about as bad as expected, maybe a little bit worse. Service was terrible, slow and inattentive. It took about twenty minutes to get our food, which we ordered through my phone. A long time for what it was, and also pretty leisurely for an airport restaurant. I think the only times we saw AeroNuova employees were when we were seated and when our food arrived. We had no opportunities to ask for anything else. The food was okay by airport standards. We shared spaghetti and meatballs, a chicken parm sandwich, and a margherita pizza. The meatballs and chicken were dry, the pasta sauce thin and sour, but everything was edible and the pizza was actually kind of satisfying. I've had worse food within JFK. I have no desire to go back to AeroNuova, but I will if I find myself in similar circumstances again, with children to feed and an abundance of time. Steer clear if you don't have the leeway for a mediocre meal with slow, shitty service.

The best thing about this place is the food. Surprisingly, it was some of the best, if not the best, airport food I have ever had... for a price. It is located in Terminal 5 at JFK and conveniently located in the center of activity, although there is a cordoned off area protecting you from the masses and adjacent open food hall. The restaurant is primarily Italian food focused, which is fine. We were seated right away, but other than bribing out the food, the servers just stood around. What's very quirky and annoying is that you not only have to go through a QR code to see the menu but also need to sign up and join 'OTG' . So, you need to set up an account to order and pay! Ridiculous. A waitperson did come over and asked if we were having a problem and had a tablet, so there must be other ways to order (?) We were too deep into the sign up at that point. When the food arrived we were more than pleased. The quality was excellent, and the portions were quite adequate. We shared a salad, and I had a rigatoni that was delicious. Fresh pasta and well dressed with sauce. My other half had a chicken parmesan sandwich. We had a glass of wine, Merlot, at $15. each. The entire bill came to $110. High, yet satisfying for the quality. The use good quality plates and glassware.

Nobody cares here. Service would get zero stars if that were an option. Terrible in every way. Including mandatory tip via QR code before receiving the arduously terrible service. Ridiculous.

Julie seated us right away. You scan the bar code and order with your credit card. Our water was brought over right away. The calamari was better than most restaurants that I have had it before. Not oily and the spicy peppers were a nice addition. The margarita pizza was fair. Not bad, not amazing. Could have been hotter with the addition of spices to flavor it up. We did finish it, so what does that tell you. There are many restaurants in this area. Julie had us in and out. Hope you have a good experience too.

Long wait - Did not serve us water and no check ins after we were sat. I understand they are busy but it's dissatisfying how long we had to wait with no attention from any of the staff. Terrible service would not come back again

Pretty basic Italian eatery. Service is good. Wines are severely overpriced ($27 a glass, seriously?) and the glass I got was not good (as in they have kept the bottle open for too long and the wine was not fresh). Their food is ok but you cannot even get a side salad. Very inflexible for the high price you pay. Would not recommend unless (like me) you have a very long layover at JFK and nothing else to do. My fork was metal, my knife was plastic.... I guess because it was the airport?

When we first sat down, we were the only customers so we thought we would be served relatively fast. Service was very slow. The pizza needed more sauce and more cheese. It took a long time to be served a thin pizza and after finishing the pizza, we had to wait another 20 minutes for the chicken parm sandwich.

My partner and I were delayed on a flight with a mechanical issue and went here when we were told at Caribbean Kitchen that they weren't open yet. A very friendly waiter of Asian descent seated us with the advice that there was still 5 minutes to go before the kitchen was open. My partner is a big pasta fan, and I just wanted to sit down somewhere that wasn't a bar and eat something that wasn't out of a plastic box. She ordered some type of spaghetti: She was deciding between three pastas with tomato sauce. I got the burrata with mostarda and grilled bread--whatever didn't sound too carb-y that wasn't a salad. Her plate came first (I'd have preferred our plates come out at the same time, but we weren't given the option). My burrata was nice and luscious, and my partner liked her spaghetti. We got metal forks but the knives were plastic: I'd have preferred being asked whether we needed the latter in the first place, they are a real waste. Maybe serve metal ones in plastic sleeves if you're trying to cut down on dishwashing labor? My waiter took back our straws with gratitude when we gave them back as we left: These should definitely be optional at this point in history. Sitting down and being fed away from fellow passengers, having the time to enjoy ourselves can't be underestimated. This may turn into our default go-to when we're at Terminal 5 in JFK: Deep Blue Sushi I'm sure is decent, but it makes no sense to serve raw tuna and cooked shrimp when they're all overfished at this point.

The food was good here, but the service has an odd setup and could be much better. There are multiple sit down restaurants next to each other in the main hall of Terminal 5. You see a host to be seated, and they ask which restaurant you want. Then once you are seated you need to scan a QR code to order. There isn't an alternative visible if you don't have a smartphone or don't want to setup an account to pay. You order and pay online, then servers bring your food. I was brought the wrong order at first, pasta instead of pizza. (I think they had the wrong table.) When my margarita pizza arrived, it was quite good. Given that a single slice at the food court is $7, a whole mini pizza for $18 seems like a better deal. I also had lemonade, which wasn't great. When you're done, you are supposed to close your tab online. It could be easier to be sure you've done this right. It doesn't provide clear confirmation of a closed tab. They could really improve service here. The food is good, but the service is confusing and not great for the price point.

It honestly kind of sucks to be giving this place a low rating because Aeronuova used to be my go-to for food in Terminal 5 at JFK. It's been probably 2 years since I was last here and it feels like things have gone downhill in terms of how they run this place. My biggest problem is how it takes 30mins to crank out a pretty average breakfast at an airport restaurant. This place definitely won't work for those trying to catch a flight in an hour or so with how slow things go here. Service was actually pretty friendly but the sad part is how management can pretty much make one lady work the entire front staff service, from seating to serving to getting the bill and to cleaning tables... like I never saw one other person doing the job. Kudos to the lady juggling all those things but management needs to just hire more people. And it's not like they aren't getting business... in fact they had to turn away people from how backed up they were in flipping tables. Food-wise, it also was very average. This was my first time trying their breakfast, which would be a hard pass for me in the future here. Can't comment on the lunch dishes, which I've enjoyed in the past but don't know if that's also gone downhill since. I never want to settle for a mediocre to-go sandwich but that honestly would be a better pick than trying to eat here if you're in a hurry. I think I'll most likely skip this place the next time I'm back in T5 and try to find a better option.

The only thing worse than the service was the food. We spent $70 (with tip) on one of the worst breakfasts we have ever had. The food was barely warm. Seriously, one of the top five worst breakfast I think I've ever had. And, unfortunately, we had to pay and tip before we received our meals, which meant that we never saw our waiter again, and the food took an inordinately long time to come out.Just. Awful.

More pricey than it should be probably because it's in an airport terminal. Ordered a Caesar salad & margarita pizza. Pizza was ok, not bad. The salad, which is one of their "most popular" items has old lettuce that was quite brown along the spines of the leaves. I took a couple of bites before I realized it and sent it back. Flavor was ok, croutons looked like basic Sysco fair, nothing special. When I returned the salad, the wait staff person tried hard to get me to switch to another salad or a dessert. It felt like pushback so a refund wouldn't have to be issued. Ambiance was about as good as could be expected with seating in the middle of the terminal foot traffic. Refunds for items sent back don't happen right away, you have to request on web page app and it takes a couple of days to receive it.

The hostess was really sweet, she allowed me to sit at the bar while she quickly cleared a table for me to charge my devices! Very grateful for, Alinah!

Rude service and mandatory tip before even receiving the food. Our waiter made a big deal about canceling the order even though it was still in cart and we hadn't paid yet.

Great place to stop and have breakfast! We had a few hours to kill and wanted to start vacation with a good breakfast. Food and service was great. We were very happy with how fresh the food was. It was made to order. When flying from JFK again, I will definitely stop here.

The food was decent, but it was a horrible experience, after waiting 20 minutes to be greeted, we asked the host if we had to order by the bar or if we get service as couples that entered after were being served first. He then explained that, it's sectioned out and our server is outside we asked him to call her. She then yells at him in the middle of the dining room and told him we would have to wait we can order via QR code. Her name is Ashna.

The dining experience was fine. The food was decent. The server was attentive. The restaurant looked nice and was quiet. The only issue I had was after receiving my receipt from a text (an hour after I had left), that I had been charged a 3% employee retention fee. Just asking for transparency.

Avoid this place. For $40 bucks they served inedible oatmeal. Without a spoon. Maybe that should have been a message. It was sent back and replaced by cold barely toasted soft white bread. No jam. Loud music at 6am. Yeeeech. Yuck. I think I can honestly say that this is the worst restaurant experience I have had in 70 years. Hard to screw up oatmeal or toast. But they did it. One star was a mistake. This place deserves none.

24 dollar glass of wine?!? 24 dollars !?! You kidding me???? Meatball sandwich was meh... My daughters had the chicken sandwich and were very disappointed. Fries were ok, but needed salt. I'd skip this one unless you're dying to sit. Service is all on your phone - not very friendly wait staff. Not rude, just not friendly and a little pushy to 'help' you order. Think we'll be singing 'un-sharted' later

Just skip this place. I know it's "airport food" but you have a certain expectation when choosing a sit down restaurant over a quick service one. $70 got a bottle of water, 6 mozzarella sticks, carbonara, and a chicken parm sandwich. Mozz sticks had no pull, tasted like cheddar cheese and I'd put money on the fact that they were microwaved. Props to the kitchen for trying to make it look fancy by putting the sticks on 10 pieces of arugula LOL but the fancy-ness was offset by the plastic to go cup holding the marinara. Carbonara was eggy, no salt, and definitely not pancetta. Sandwich was the funniest part, I was thinking to myself - why is only one side of the chicken breaded? It's because it was cut in half which means it was definitely not breaded in house. So a half breast... cut in half. Oh and one wilted basil leaf - for fancy-ness. Best part: Metal fork and a plastic knife. Bottled water was solid and staff was friendly. Go somewhere else.

All the other reviews are spot on. Food overall isn't terrible tasting, but the prices are not cheap even considering it's an airport. Not only that but the portions are stingy as heck. Why? I got a chicken parm sub, $20 came with no side, and it was one chicken cutlet cut in half vertical so they could make it extent the whole sub. Straight rip off

Not bad for airport food! My husband and I had a layover in NY for 5 hours and contemplated leaving the airport to get some good pizza and Italian food. We decided not to go through the hassle of going through security again so we opted for something in the airport. After looking through Yelp and finding terrible reviews, we decided to try this place! Let me tell you the Bucatini Carbonara was awesome! Didn't love the bread that the chicken Parm sandwich came on and the meatballs weren't the best but it was better than we expected. Also, had a bottle of wine and relaxed while waiting for our next flight. Would recommend out of the rest of the places over there!

First off, let me preface this by saying I'm not big on airport food. Nor do I typically have high expectations due to previous lackluster experiences. This place was an unexpected surprise! The service was great. The staff was very attentive and prompt in delivering any of my requests. I started with the garlic cheese bread which had big chunks of garlic (sorry passenger who has to sit next to me on the next leg of my flight!) and hot out of the oven melted cheese. Delightful! Next I had the Caesar salad which was nothing special except I was so happy with the freshness of the produce! The dressing was a traditional Caesar dressing. I finished with a meatball sandwich. The meatballs were made with veal & beef and were topped with a nice marinara and melted mozzarella cheese. If your travels bring you to JFK, and you've got time to enjoy a meal, I highly recommend AeroNuova!

After leaving a review, I was able to get a refund fast. Thank you for solving the issue. Service was good when we dined and with resolving this issue. Thank you.

This is the worst service I've ever experienced in an airport "restaurant" in over 40 years of traveling around the world. Stupid and rude staff. Long wait . And bad food. Go to Starbucks

Overpriced food. Very poor service that takes advantage of a busy airport for business. Food is ok and not worth the price. I've been here multiple times and the y are always out of smoothies during breakfast... like always. Wish JFK had more food options.

Writing this review as I currently wait for an hour delayed flight back to my hometown, Vegas. First impression, the staff seems very inattentive. There was only 1 bartender working at the time, who seemed to be the only waiter who was actually interested in helping anyone. I chose a seat at the bar & it was a good 10 minutes before I could get someone's attention to even be served a cocktail. I received my order of the bucatini carbonara about 10 minutes later. The wait for the pasta & food itself is what made their rating a bit higher than just a single star. The pasta was a bit bland, but after adding a heavy hand of salt, I was impressed & the meal definitely made me full. Will I come back here to dine when I come back to JFK in the future? Questionable.

This place is absolutely filthy, with dirty tables, dirty ripped seats and peeling wall paper. If this is the level of effort put into the customer facing side, I can only imagine the condition of the kitchen. I observed no attempt at even basic cleaning protocols between customers, which may not even be legal in NYC right now, so if COVID is a concern then avoid this place. In fact, the waiter actually was using his bare hands to wipe crumbs from tables.

Got tom the airport early this morning so had some time for breakfast. This is a sit yourself establishment so I grabbed a table. Our server was very friendly and took my order right away. Coffee, OJ, and Eggs Benedict. They arrived in a reasonable amount of time. The coffee was good but I prefer a strong cup. The OJ was very tasty. The Eggs Benedict was good but I found the hollandaise sauce very weak. Also came with a side of tater tots which was odd. Maybe Sonic owns this establishment. Tots were tasty though.

They changed their system to scan a code and order in your phone. Terrible idea! Our server is running around trying to serve everyone and there are a forum of employees hanging around chatting at the front desk. My waiter had to ask someone 3 times to take my cash payment and I also had to ask. People are complaining left and right about cold food and bad service. I eat here all of the time but this will be the last time for me!!

Having arrived early for our flight to Cancún at the Jet Blue terminal (JFK), we stopped by this place for breakfast. During the day, they served Italian cuisine , but at breakfast they called themselves Piazza serving American breakfast. The decor is contemporary just outside to all the gates right after TSA screening. I had ordered the farmer omelette consisting of egg white, asparagus, chicken sausage and mushroom with a side of home fries and a biscuit. Ralph ordered the home run consisting of French toast, chicken sausage, scrambled eggs and home fries not pictured. The food was warm and tasty but a bit on the pricey side.

For food found at an airport, I was very much pleased. AeroNuova is just one of five restaurants in the JetBlue terminal located at the JFK Airport. That being said, it is a sit down restaurant, so for when you have time to stroll, this makes for a perfect call. Boyfriend and I decided on this restaurant and were sat right away. There are tables both in the restaurant itself and the area outside of it. We sat inside and the waiter came to take our order. Prices there are a bit steep for a bowl of pasta, but the portions are reasonable and you're at an airport. That in itself is not exactly cheap. I had the rigatoni bolognese, while my boyfriend had the orecchiette pasta. Both meals were delicious and quite filling. We accompanied our meals with glasses of wine to celebrate the end of a wondrous weekend getaway. He had a red wine, a Sauvignon, I believe, while I had some Prosecco. Both were hits and we were happy. Unfortunately at the end of all this, I accidentally spilled some water on the floor. I felt terrible as I'm not normally such a klutz. The waiter was on top of that like Speedy Gonzalez. He took care of everything. I was so embarrassed, but he made me feel better about the situation. Needless to say, he earned his tip and the chef earned a return visit from us if ever in those parts again.

I came to have a breakfast, the Indian girl helped me to be sited. After that..... 30 min I was waiting till they bring me menu, in the mean time I tried to get attention from waiters who was turning heads apposite direction as soon I looked at them. I asked for coffee at least. The kettle was just on the bar in front of me, it took another 20 min till I complained to bring me coffee. the gentleman was next to me he was waiting his order 55 min, restaurant was half empty but waitresses didn't even look on you to avoid eye contact. I ordered 2 eggs with veggie, I got white egg omelet. Is it soo hard to remember order??? It was time for me to board, manager apologized " because the waiter guy it was his first day" . I left hungry and angry. If you try avoid bad service and hungry use restaurants around !!!

We stopped by since it seems to be the lesser of the evils to eat at , wanted to avoid since first time around wasn't that great in my opinion it has not improved. Ginger ale for drinks not bad , Garlic & cheese bread for app, ahh this bread barely had cheese & or even tasted like garlic? u basically just get some bread, I mean I make a better one at home! Bucatini carbonara was my choice this time , oh lord this was like some sort of Alfredo watered down sauce? Best way I can describe it pasta was bland plus it had tons of onions never had "carbonara" sauce w onions? Since am not a big fan of chunks of onions I found this to be not great. Hubby had the Rigatoni Bolognese , doesn't look like it's name sake but it was alright also pretty bland. Service is not bad, prices on the high side for what u get but u are in an airport so that seems to justify that.. I try my best to always be fair when posting my reviews , this place is just not that great figured it would have improved with time it has not.

Had our last meal in Nee York at this place as we were craving actual sit down food after diners and fast food for the last few days. The service was great, the food was good but a little on the pricey side, understandable, as it was at the airport. Ambiance was ok, since we're surrounded by other places and people busily trying to get to their gates.

Food is good for an airport location. The server was very pleasant and attentive. We were here to get breakfast before catching a flight home. It was clean and offered good options for adults and kids. The food came out hot and cooked as requested. I thought the portions were good and the prices were in line with typical airport pricing. Tables were clean and it was not very busy for an airport location.

We recently had a trip to Mexico and wanted to feed our little one before the flight to make for a relaxing time. We were seated promptly and our server came straight away to make sure our daughter was given an apple juice to occupy her never-ending supply of energy. The adults were given some cocktails as well while we looked over the menu. never having to wait too long for either service or food items made for an enjoyable experience and we now know that we can rely on this space for prompt and courteous service while also enjoying good food.

I had a few hours to kill at JFK so I decided to stop by this restaurant for some time and was not a huge fan. I got a sangria to drink which I did enjoy but the entree I ordered, the bucatini carbonara had no taste at all. It was so bland and a waiter never even came around for me to ask for pepper or something else to give it some taste. Definitely save your money and go elsewhere to eat in terminal 5.

Very very small portion of pasta - photo deceiving as it showed a normal full plate. I pointed it out and it took getting to the manager to get the "full portion". They then brought over just another tiny portion... very ungracious considering. Not a dinner portion at all and pasta costs nothing. I eat at airports a lot but this was very pricey for the portion.... Quality was good but I would avoid for sure. Drinks also very very expensive. Just disappointing all around.

A friend of mine flew into JFK today 06/04/21 and also is a non-English speaking person and she was alone. Through pictures and texting we managed to get her order of spaghetti with plain tomato sauce, salad, coffee. Two hours later she was in the ladies room violently throwing up. I am a Serv-Safe instructor, and have been a professional Chef and Chef Instructor for almost 50 years. I am NOT trying to get a "free lunch" only posting to let others know to steer clear of this place. I have contacted OTGM management who took my complaint because the restaurant's phone number does not work. Also what is with a $2.97 COVID charge? Don't they normally clean their tables, flatware and dishes? How is this charge determined? STAY AWAY FROM THIS PLACE AT ALL COSTS Update....twice more to the ladies room!

Why can't I give this place a zero? The place, located in the center concourse of Terminal 5, was a hot mess at 7:30 in the morning. Waited our turn to be seated and then waited. And waited. Table after table, no one came to take anyone's order. So we spotted two seats at the bar where there was at least a live human being and moved. Well, almost. One bartender to serve an entire bar. Aside from being slower than a stuck car, his manager rudely screamed at him that "since he wasn't busy" he should clean up the dishes and the bar because she wasn't going to do it for him. Then she yelled at us. Yeah, that's showing leadership huh? Treat employees like a tyrant, refuse to help them and yell at customers waiting for service that "this was part of his job. " Turns out that the bar man was busy. He had a full bar of customers waiting for refills, checks or trying to place orders. Customers who didn't have all day because we were all waiting for flights. What did he do? He told us all that he couldn't take our orders or our payments because his manager wanted him to clean the bar. So we all watched as he cleaned the bar and washed glasses for 10 minutes. Our food never came. 30 more minutes later (scrambled eggs), we just got up and left. What a shit show of a restaurant. Untrained immigrants left to their own devices with a manager who clearly has no business managing anything. The terminal has lots of food outlets. Don't bother with this one. Stand in line at Starbucks.

You could do much worse! Closer to 3.5, but rating on the Airport Restaurant curve, I'll upgrade them to a 4. We had lots of time to kill on a recent flight out of terminal 5. After scoping out our options. we landed in here. The atmosphere isn't anything great, but we did have lots of leg room to spread out with our bags, which was nice. The very first thing the hostess asked us was "how much time do you have". They said that the food does come out slow, so unless you have at least an hour, you might want to go elsewhere. I always appreciate transparency. The cuisine is "casual Italian". Nothing earthshattering here, just basic pastas and pizzas and paninis. I had the meatball sub. It was only two meatballs on an Italian roll which doesn't sound like much, but it was very good quality and plenty filling. The Frau enjoyed her Pesto Pizza. The crust looked as if it was hand tossed and baked in a food-fired oven. Service was actualy very good. Our guy was hustling, and once he realized that we are good Midwestern heavy drinkers, he was never far away once my beer was getting close to empty. I think we spent close to two hours here. Our bill was close to $90, but 3/4 of that was alcohol. I am from Wisconsin, 'nuff said. If I'm ever stuck in terminal 5 with hours to kill, I would not hesitate to return to AeroNuova.

I came here with low expectations cause of the previous reviews but it was even lower than I expected. I ordered a margarita pizza and it was difficult to eat "taste wise", I couldn't finish my pizza and now I know to try else where. $14.5 for less than a mediocre medium sized pizza pie. Not for me, fast food sounds better than this

Avoid it, the quality of food isn't there. I was expecting much better food than what i got. The steak was tiny, sawsages were burnt the only thing good were the eggs. My bill ran up to $154 and in newyork city you can get quality food for that amount. I would just rather fast food than that.