Alana T.
Yelp
Good food with horrible service. Let me preface this by saying that I am also a food service worker so I completely understand the annoyance that can come along with the job, but I also believe that regardless of how you personally feel, your job as a food server is to provide great service! I came with three other people, two out of towners, and my partner. I had come to this place two years ago when I first visited Seattle, and since then, I was convinced this was the best Ethiopian restaurant in Seattle. It's not.
When our server came, she did not greet us warmly or with any semblance of wanting us (or herself) to be there. I asked for a substitution of the beef in the combo plate to chicken because one person did not eat any red meat. She stared directly at my friends face for 10 seconds, clearly deciding whether or not we could do that. There would have been no issue if no substitutions were allowed; we simply would have ordered a-la-carte. But there was an issue with her attitude and demeanour while staring at my friend, and when she finally said yes to the sub, she sighed and sucked her teeth as if it was a problem. It felt like after that point she just had an issue with us because she barely said two words to us. Everyone's mood was put off by her and honestly, it made the food taste worse.
Don't get me wrong, the place has good food, but a place with good food AND good service? That's a winner.