Kyle Stoffers
Google
I'm so glad something is replacing Jeri's and reactivating this corner! I've never been to Alexander's in Andersonville so I don't have a comparison, but while the food was good, I think they have some work do on their Front of House experience... even for a diner.
I stopped in here on a Wednesday around 3p and it was quiet with only one other customer. The staff that greeted me was friendly and offered me any table. After I sat, they asked if I wanted coffee, and I asked for a menu and some water which had to be brought to me. After a few moments someone asked if I was ready to order and a server was deployed to my table. She didn't offer any recommendations or explain the specials. I ordered the Chicken Breast Melt which came with fries and soup.
The Chicken & Rice soup was great. Hot, good flavor in the brother, and just the right amount of chicken. When the sandwich came I was surprised to see it with bacon since there is a Chicken Breast Melt w/ Bacon on the menu for a higher price (I was not charged extra for the bacon and was correctly charged for the item I ordered). Nevertheless, the sandwich was hot, fresh, and super tasty! The fries were also hot, but unsalted. It came with a side of pickle and cole slaw which weren't too much to write home about except that the slaw was also unseasoned and packaged in a plastic container which wasn't appetizing.
As I sat eating, I noticed some other inconsistencies in the experience such as unfinished looking decor and a Specials Board tucked in the corner, small and hard to read. The staff also seemed in total disarray with no one really having a clear job function mostly just meandering about.
As I neared finishing my meal, my soup bowl was taken away and got a refill on my water, but no check. After I finished I signaled for the check and asked if I was supposed to pay at the counter. I didn't get a clear answer and I as I got up to check, someone brought me the bill without explanation but it does have the QR code to pay. Before I could use the QR code someone came over with a handheld device to take my payment, so overall kind of confusing and not well coordinated amongst the staff.
Again, I am so so excited for these folks to be here and everyone seems very nice so I hope they can get some stuff figured out and make it easier for customers to enjoy their food!