Leslie H.
Yelp
This was the worst experience I've ever had at a nail salon and I've had my fair share of experiences and this one was so weird and just bad bad. I wish I listened to the other reviews and saved myself.
I usually get my nails done every other set and do them myself in between. I have a drill, builder gel and can do a good job but like to have them shaped professionally once a month.
I had an appointment at 4 and was started at about 4:20 after mentioning multiple times I need to be out by 5:30. I've never spent more than 1.5 hours at a nail salon.
When I was finally seen they did a pedicure and manicure. The nail tech doing my manicure felt like she had no idea what she was doing. She took a nail file to my cuticle and was buffing my skin above the nail raw. Barley even removed my gel and started shaping. I wanted them shorter and I like pointy almonds and she made it into the longest ugly round shape when they asked if I liked the shape I straight up said no. I don't beat around the bush I know what I like and I know how to achieve so clearly people who do this professionally should be able to as well. Apparently not. They then had to bring someone else to do it and she did a better job but no matter how many photos I showed they could not figure it out. I finally just said it was fine because I felt trapped. It was really bizarre. This took so much time I had to leave. I said I'll finish it myself I wanted to just leave. The picture I share is me after finally leaving without a completed job. Along with how my nails are shaped and what I asked for. The purple nails are NOT THEIR WORK.
The pedicure was weird too!! No pre-soak at all, no softening of the cuticles with anything. It was a dry pedicure till the very end to rinse off the scrub. It was so uncomfortable having your toes groomed dry, pushing back dry cuticles with a wood stick, trimming everything dry. I gave two stars because at the end the toes looked ok! I'm fine with it, it was the journey getting there that was strange.
I left spending $95 (including 20% tip) it was $45 pedicure, $20 for "removal" and $10 for shaping. When I normally get my nails done, hands and feet I pay $120 including (20-30% tip).
Overall I would never return, it was chaotic inside and unwelcoming. I saw not a single cosmetology license anywhere. Waste of my time.
**EDITED TO ADD to the Owners response. Although I appreciate the attempt to fix the situation, it's a little bit of a lost cause. I had such a horrible experience, you couldn't pay me to come back, respectfully. I understand you do dry pedicures and manicures and that alone is a hard pass for me. I appreciate the gesture, but I won't be back.