Claire R.
Yelp
My family and I have been coming to this restaurant for years, however after the disappointing visit, we will be taking our business across the street to Bruna's... where everything seems to be a lot better than this place. To start with, my family and I arrived, we were a party of 10. Seeing as this restaurant never has more than a couple full tables, we didn't think to make a reservation. We arrived and the hostess made it a point to repeat over and over "who goes to a restaurant with 10 people and doesn't make reservations". This comment alone made me uncomfortable, there was literally only 2 tables being occupied in the whole place. In addition to this, the food was very MID, not anything out of just ordinary. Then when the bill came, I was surprised to see the automatic gratuity was added to the total after tax. Anyone who is aware of how tipping works, knows tips are calculated to the SUBTOTAL, not post tax total because it is not a taxable fee. When I brought it up to the waitress she seemed to not like it, and said I was wrong and she needed to call the owner. Later she came back and said she was going to accommodate it as a courtesy.... Which I was just confused about that comment overall. Then to see there is still a 3% charge added on for credit card payment... this business is a joke and petty enough to charge customers a fee that's the establishments responsibility to pay for... never coming back.. beyond disappointed and will definitely be reporting them to BBB as I have receipt proof with transaction details.