John E.
Yelp
We recently attended the Seattle holiday fair in Seattle Center, under the lights of the space needle. The fair consisted of many, many small business owners displaying their creative products for sale, and of course, there was also an outdoor food court of unique and recognizable restaurant concepts. We elected to try baked, in Bosnia. The two fellows running the operation were very hospitable and congenial. We ordered two of the goulash in a sour dough bread bowl. We love a good sour dough. Let me get to the point. The bread bowl needed to be scooped out a little deeper and more than 3/4 of a cup of goulash needed to be provided to achieve the price value relationship we all strive for in the restaurant business. Your portion was too small. The biggest offense and or recommendation I could make, though, is that on a cold night as it was, the bread bowl must be warm. The temperatures we were experiencing tirned the sourdough cold and hard. It just couldn't be enjoyed as we all know, warm sourdough can be a real treat. This was not the first night of the holiday fair, you guys could've shifted gears and made the adjustment after night number one with the equipment you already had on hand. While I was waiting for my meal, a very upset, customer returned to chastise the two restaurant representatives for that exact issue. The sourdough bread bowl was stone cold, and your lack of initiative to make the change did a real disservice to your brand. Two bread bowls, $55.76 +15% tip.