Mike Z.
Google
As a returning patron, I was eager to share Bar Nina with friends from out of town, given my fond memories of its earlier iteration as Les Caves: A Winery Bar. Unfortunately, our evening was overshadowed by one server’s pompous and condescending demeanor, which ruined the occasion. Rather than fostering an atmosphere of inclusion and discovery, this individual chose to patronize my friends, dismissing their questions and opinions with a sneering attitude.
What was most egregious, however, was his apparent lack of fundamental wine knowledge. He confidently contradicted well-known attributes of a common wine varietal, making statements so incorrect they bordered on embarrassing. When politely questioned, he doubled down with hostility, creating an awkward and uncomfortable environment for our group.
As individuals who appreciate and regularly enjoy exploring wine, we were appalled by the arrogance and unprofessionalism on display. We left feeling disrespected and disinclined to return. For a bar positioning itself as a haven for wine enthusiasts, this was a glaring failure. Staff education and customer interaction should be held to much higher standards.