Anastasia A.
Yelp
Lovely patio and atmosphere, but VERY disappointing service.
We visited around 3:40 PM on Sunday, September 7. Unfortunately, our experience was soured right from the start by the woman working the register -- dark-haired and seemingly in charge. She was unwelcoming and visibly rude, not only to us but also to what appeared to be a new coworker.
We were rushed to place our order because, according to her, the café was closing soon -- despite the posted hours online (Apple Maps) stating a 5:00 PM closing time. When we politely pointed this out, she curtly dismissed it with, "Yeah, but that's not the case."
The service attitude didn't improve. After we received our food and sat on the patio -- along with a dozen other customers -- the same employee came outside, began putting furniture away around us, and audibly mumbled her displeasure. It felt passive-aggressive and made for an uncomfortable dining experience.
If this café wants to maintain its charm and attract repeat customers, it seriously needs to address customer service issues and either update its posted hours or better train staff on how to handle end-of-day operations with professionalism and courtesy.
The setting is beautiful, but experiences like this one drive people away.