Lindsay E.
Yelp
TLDR: Love the food and drinks, don't care for the ordering system
I've been a long time fan of bartaco, ever since they first set up in West Midtown around 2015. I have now added three of Atlanta's locations and have enjoyed my visit at nearly everyone, but my most recent visit to the Vinings location had me a bit frustrated by the design of the new ordering system.
IMPORTANT: I have been able to chat with the manager about this after my visit. They were very friendly and helpful and sought to make things right.
ALSO IMPORTANT: I arrived to dinner late and probably missed the ordering orientation that most servers give at bartaco.
Ordering is now intended to be done entirely online with the use of patrons' phones. Allegedly, there are paper menus available, I think, but the waitress I asked wasn't familiar with that option. A friend and I were both having trouble working with the only menu and struggled getting an order through. Thankfully, the party I was with was really casual, and some of my friends ordered by using others' phones. I can imagine, if someone is familiar with the ordering system, it would be a breeze to work with and genuinely saves a lot of time. It's just not my preference in general.
Everything that was ordered for my table came out in what felt like record speed! The cocktails, the tacos, the rice bowls, I was amazed at how fast everything arrived. And, as usual, everything was delicious. I got a mushroom taco, a fish taco, and a cocktail, and I wished I could have had more but I needed to head home.
So, yes, please go and enjoy the tasty food and drinks. Knowing abouy the ordering system ahead of time should avoid the unpleasant experience I had.