Shawna C.
Yelp
Giving this a 3.5, but rounding up to 4 stars based on an amazing experience and a bit of a weird one.
Going to go a little vague on my first experience since it has been a while but I know it was an amazing one and I was looking forward to coming back. I had a cocktail the first time (strawberry lychee) as well as the same food items I had the second time (garlic soup and the small lamb chop entree. Amazing!) We also had the regular souffle with vanilla sauce and cream. It was delicious!
Service was great. Our server was very kind, on top of everything, and even warned us to order the souffle well in advance because it could take about 35 minutes to prepare. He was great, and made our experience wonderful and all the food was delicious.
We went for our second visit last night. I saw that same amazing server but we did not get him this time. I wish I could say the same about this one. He was friendly, but I felt like I had to do part of his job or remember things for him.
He immediately offered water in which we said yes to regular water. There were three versions, one being sparking water. I don't like sparkling water but I also know these situations end up in additional costs and I found out they do that too. We also received bread. When it was time to order, he asked if we wanted to see a wine menu in which we said no, but he never asked what we wanted to drink or if we wanted any starters. I ordered the small version of the lamb chop entree again, medium well. Steven ordered a flat iron steak medium well. We both on our own ordered garlic soup for each of us and I let the server know we would both like iced teas.
While we waited, we did receive a second piece of bread each. One thing they are on top of is drinks. Every time we drank an inch of water or iced tea, they were back to refilling it. I have been complaining for a while that restaurants rarely offer refills these days and you have to hunt them down, so I can't complain about the excessiveness of these refills, because we finally received them.
We waited.... and waited.... and waited. There was an abundance of employees walking around at fast speeds taking plates, refilling drinks, and bringing bread. Definitely the bread. We were getting quite impatient waiting for our food. Three people offered a third piece of bread for us in which we said no thank you to all three. Still waiting for our food.... only one couple was there before us so there was no reason for this. Now many groups were piling in.
So our server comes and tells us it will be a few more minutes. Then he actually says its slow because we ordered our food medium well and they cook it fresh. What??? Shouldn't every restaurant, especially high end, be cooking food fresh? What excuse is that if there was only one small group before us? I already knew that after all this, our food would not even be medium well. I assumed medium or less despite all this.
Almost an hour in, no food. But, one of the three people we told no to bread to really wanted to get rid of the last of the bread in his basket and plopped the last two pieces of bread on each of our plates and took off. Well now that was wasted because we weren't going to squeeze more bread in our stomachs and said no three times. Finally our food arrives, and it turns out a group of three gentlemen who came after us even received their food right before us. (They had our previous server)
As expected, I was half right. My food was well done and Steven's was medium. Also we ordered the chocolate souffle this time and we made sure to let the server know before our food came to get that started before we ended up spending the night there.
As soon as you move your dish away or look done, they are quick to take the dishes. One lady even took my plate for my souffle I was waiting on and I had to stop her. The chocolate souffle was also good, but we both liked the original one better and I am a big chocolate fan.
They were quick to bring the check at least. Go figure, although I get really mad when we are trapped waiting on the check.
All in all I still really enjoy this restaurant. We just had a much better experience our first round. When we eventually return, hopefully it will be more like the first one.