Lauri Brunetto
Google
I did not mind the meals, though they were fairly heavy. What I detest is that this is one of those companies that makes it impossible to cancel your account conveniently. If you provide good service you should not have to make it hard to cancel. I emailed to cancel after I lost my job. Two times and never got a reply, had to pay for a meal that I didn’t skip because I thought I had cancelled. Could have really used that money for bills, being unemployed. Finally had to call, talked to a very intoxicated person- not sure what but, wow!- hopefully my account is canceled after that pleasant 28 minute phone call. PS- Hello Fresh has better meals and you can easily cancel because they don’t need to use trickery. I find that so deceitful that I do not do business with companies that do that. I will be spreading the negative about Blue Apron and the positive about Hello Fresh, who trust that I know if I need to cancel my account and give me the tools to do so. Shame on you, blue apron. I’m sure you needed that $50 more than I did.