Dania Strong
Google
Not sure whether to rate this 3 or four stars but the other reviews are way too glowing so I will stick with three.
I have lived near this place for ten years and have a love/hate relationship with it. Sometimes I go in and have marvelous, friendly service and great food and would rate it as high as five stars; other times my experience isn't so great. Part of the challenge is knowing what to order and how much. I can tell you the coffee, almond bars, russian tea cakes, peanut butter cookies with chocolate in the middle , sandwhiches, cream puffs, and most of the brownies and deli items are top notch.
On the negative: one of the brownies they sell is absolutely horrible and I keep forgetting myself and ordering it, some of their cookies are blah, their cupcakes are pretty but pretty darn awful, and the deli items are good but not always good enough to match the steep price. Be carefull when ordering because you can easily end up spending way more than you intend too. Calculate extra carefully with the deli items; unless you still live in the West End because you are loaded.
The service is usually friendly and correct, alhough I just ordered a sugar free latte and it was the sweetest most disgusting thing I ever tasted. I still feel sick. Maybe if I say "Unsweetened"" next time they will get me. They keep the place clean, but the atmosphere is rather cold and the echo in the room makes it loud at peak hours. Around lunchtime it can be downright unpleasant to stay and eat there (at least for me.) The furniture isn't particularily comfortable either.
The system they have of randomly deciding who to serve around the island can be angering; as I don't know how many times someone who just walked in will be served before me whan I have been standing there for ten minutes. Other times they come in and ask you what you want before you even have a chance to look; which seems nice but after you start looking you have to wait another ten minutes before they get to you again. Try not to take this personally; this is just the crappy system they have.