Lina S.
Yelp
We visited Boatyard Restaurant with friends to celebrate our kids' graduation, and unfortunately, it wasn't the best experience overall.
There was some miscommunication during the email exchanges, and although our group was 16, they mistakenly counted us as 18. One of our kids couldn't make it, so we informed the server, planning to take his food to go since we still had to pay for him. For parties of 16 or more in a private room, there's a set menu costing $35 per person, plus tips and fees (with other options available).
When we arrived, our table wasn't ready, so we went to the bar. The server came to get us, saying he would take care of us. However, we had to wait a long time for our drinks instead of just staying at the bar, which was frustrating, but we didn't want to be rude and said little.
The food options were okay but not great, and there wasn't much for the kids to enjoy. They did accommodate allergies, which was appreciated.
Our server was attentive and checked on us regularly, but he couldn't handle everything alone, so service was slow.
The server initially told us not to worry about paying for the extra person who didn't show up and said he would remove the charge. However, when the bill came, we were charged for 18 minus 1. We had to show the emails for the final count to get it corrected to 16. We were then charged for the one person we were told would be taken care of. My fiancé spoke to the manager, explaining we wanted to take the food as we had requested, but she refused, claiming there were no more cooks, even though the restaurant was still open. They might not have had more of the set menu, but after spending over $1200, they should have offered an alternative. Instead, they didn't seem to care, which was a disappointing way to end our lunch.