Matthew
Google
We dined in at 6PM on a Thursday with only one other table with people at it, but it took about 35-40 minutes to get just a plate of 12 boneless chicken pieces. With just the two parties in the dining room, the staff seemed confused and unable to handle the empty store. We had our order taken twice by two different waitresses while they kept asking each other which party sat at which table. They came back to ask about our orders again 20 minutes later, and dropped off the wrong beverages at a different point. It boggles my mind that with the combined brain power of two waitresses, they never figured out how to serve two different tables in an empty restaurant. Other than asking the two tables multiple times about the same two orders, they abandoned us. No refills on water until we demanded it, no updates on the 40 minute wait for our order, and we were left wondering what was going on.
At some point, one of the waitresses rushed in through the front door and was yelling at the cook that they had run out of noodles at the Asian market next door. It seems that they don't order and prep for food service ahead of time. This store seems under prepared for everything. Empty containers and food line the hallway, stacked on the ground in a haphazard manner.
The food was also disappointing. The boneless chicken had the same consistency as McDonald's nuggets, with mashed goop in a fried shell casing. It looks just like the cheap Tyson chicken meat balls that you can buy at Walmart, but they added breading and fried them. It's not real chicken meat, but the processed kind where they blend together different body parts and form it into a ball.
I ordered two flavors. Half my plate was room temperature, the other half piping hot. But the only thing with flavor was the sauce, and that wasn't an impressive flavor either. You could buy the sauce from any store, drizzle a line across those Tyson chicken nuggets, and get the same flavor as what they're charging $18 for at this place.
But if make it at home, you won't get the awful service. How do you take 40 minutes for chicken nuggets? How confuse two parties in an empty store so many times?
This place is a disaster.