Thomas Rippy
Google
Mel is a an exceptional waitress and asset to the company. Mel is always, and I do mean always, bright and sunny, and gracious.
I have been in the food industry most of my life. I grew up in it.
I have owned a grocery store with a deli and meat department, and later a large sandwich shop/deli.
I always told my employees to acknowledge the customers whether that we’re waiting on them or not.
A simple ‘hi’ and wave, or ‘nice to see you’ is a powerful way for employees to let customers know that their business is appreciated.
Mel always does this when I come in, and she does it to all the customers as I have seen.
And, Mel is courteous and checks on me for water, drinks etc.
A pleasure to come here, and I come here a lot, with staff such as Mel.
Paul