Burger & Lobster Bryant Park

British restaurant · Midtown West

Burger & Lobster Bryant Park

British restaurant · Midtown West

3

132 W 43rd St, New York, NY 10036

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Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by Molly Fitzpatrick
Burger & Lobster Bryant Park by Molly Fitzpatrick
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null
Burger & Lobster Bryant Park by null

Highlights

Lobster rolls, burgers, oysters, and happy hour specials  

Featured in The Infatuation
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132 W 43rd St, New York, NY 10036 Get directions

burgerandlobster.com
@burgerandlobsterusa

$50–100 · Menu

Reserve

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132 W 43rd St, New York, NY 10036 Get directions

+1 917 565 9044
burgerandlobster.com
@burgerandlobsterusa
𝕏
@burger_lobster

$50–100 · Menu

Reserve

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Last updated

Aug 18, 2025

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@onthegrid

On the Grid : Lobster Joint

"To say it simply, the Lobster Joint is the taste of summer all year round. It is the quintessential North Eastern summer seafood joint: lobster rolls, crab cakes, fried oyster, fresh oysters, and much more. The backyard is open all year round with a covered tent that keeps you warm even in the winter. Make sure to get there for happy hour for $1 oysters, $4 beers, and sliders." - Milkshake

https://onthegrid.city/brooklyn/greenpoint/lobster-joint
View Postcard for Burger & Lobster Bryant Park
@infatuation

The Best Lobster Rolls In NYC, Ranked - New York - The Infatuation

"Burger & Lobster does two things, and it does one of them pretty well (hint, it’s not the burger). Even their classic lobster roll isn't exactly exceptional on its own, but it comes with a large silver gravy boat filled with a cheat-code sauce of creamy lemon and garlic butter. This dip-and-douse lobster roll experience may not pass muster with purists, but it is delicious. Served with a salad or fries (get fries and dip them too), the roll is $32, which—this close to Times Square and in the context of NYC lobster prices in general—is actually kind of reasonable." - willa moore, bryan kim, molly fitzpatrick, sonal shah

https://www.theinfatuation.com/new-york/guides/best-lobster-rolls-in-nyc
View Postcard for Burger & Lobster - Bryant Park
@infatuation

The 20 Best Theater District Restaurants

"This isn't our favorite lobster roll in New York City, but it is, definitively, our favorite lobster roll served in the very same building as the Stephen Sondheim Theatre. On its own, the Classic Lobster Roll is neither particularly good nor bad, but combined with the culinary cheat code that is Burger & Lobster's creamy lemon and garlic butter, it's delicious. This sandwich costs $30—arguably a steal, considering a) it's a lobster roll and b) you're basically in Times Square—and comes with fries, which you should liberally dip in that butter. Burger & Lobster has plenty of room for groups and is open till 11pm on weekends and 10pm otherwise." - neha talreja, bryan kim, hannah albertine, sonal shah, will hartman, molly fitzpatrick

https://www.theinfatuation.com/new-york/guides/broadway-restaurants-nyc-theater-district
View Postcard for Burger & Lobster Bryant Park

Robin Metzger

Google
Fresh and tasty food, and friendly and funny staff. Burger and Lobster is a staple that one can always trust, whether in NYC or London, or anywhere else it’s always a go to. Got the combo sharing option (1 burger, 1 roll, 1 lobster for 2 people; + salad and fries per person), was a great portion size and tasted great. For what you get and taste it’s reasonable value for money, not an everyday, but one for a special occasion.

Felicia Fitzpatrick

Google
I have been to B&L plenty of times over the years and have always enjoyed the food and hospitality. However, today’s experience was truly divine! Sharlene, our server, was so kind and welcoming, making us feel right at home. And the food—from the east coast oysters to our lobster rolls with salad, fries, and garlic-butter sauce—each bite was sensational. I’m not trying to be *too* dramatic when I say I had to close my eyes and say a little prayer of gratitude as I savored each bite.

Nicole Romero

Google
The combo for two $86 is the best deal you could get in NYC. When I saw it on the menu i assumed it was 1 salad and fries to share, when our food i saw we both got our own sides i was estatic! The burger was absolutely delicious it had a tangy taste with the pickles and their seed bun really added a nice flavor. The lobster roll bun was buttery and warm, and the lobster dipped in the garlic butter sauce melts in your mouth. Our server Jasmine was very kind and welcoming and wasn’t overbearing with her service. Lastly the ambiance here was beautiful the restaurant decor is gorgeous and perfect for date night. 10/10 would recommend this restaurant for locals and tourists

Alexander Hsu

Google
We recently found a pretty good restaurant in New York City. It’s recommended to have a reservation if you come in the evening. The interior is also very clean. We ordered the B&L Combo came with a whole grilled lobster, which was incredibly fresh and delicious when paired with butter. The burger was also a good portion and tasted great. This dish is definitely a good choice. We also ordered the Lobster Pasta, which had a unique flavor compared to regular pasta. It wasn’t greasy, and the taste was rich, with plenty of lobster. Everything is very tasty. I highly recommend both the food and the service here, and I’ll definitely come back.

Emma Yang

Google
Drinks are on point. Well-balanced and visually impressive. All 6 of us are happy with what we ordered. Oysters are fresh and tasty. We end up having 3 dozens of oysters! Food is delicious especially the lobster mac & cheese! Oh man! One of the best I've had for so long. Be mindful of the portion though... too big for us non-Americans 😂 David Rojas is really attentive. Glad that we are served by him :)

Mary Howard

Google
We went here with a party of fifteen for a birthday. Service was excellent - attentive and accurate. It can be challenging to accommodate a party this size but everyone received everything asked for and in a timely manner. Shrimp with avocado appetizer was amazing! We ordered the combo with a london burger and the warm roll. It was super tasty and the sweet potato fries were so good! See pictures below. I didn’t mess with the cream sauce but the salad was also delish! Clean and efficient overall space. Chill atmosphere and we weren’t rushed at all.

Rafael Q

Google
First time here for me, and on a recommendation from my wife who travels to NYC. I didn’t know what to expect at a Burgers and Lobsters place, but it works! The medium sized lobsters w fries and a side salad were just enough for each one of us in a party of 4. Cracking, and scooping out the tasty lobster adds to the experience. On top of that, the vibe with the decor and the music was warm, aesthetically pleasing and inviting. Great atmosphere that was not too loud and looking around others ere enjoying their food. As to the service, Erica went above and beyond. She was helpful and attentive from the beginning by taking one of our bags and setting it aside so we would have room. She checked in on us throughout, gave good suggestions, and overall a pleasant and lovely smile that further added to the night out. Thank you!!

Stinson Parks III

Google
Grabbed dinner before a show on Broadway and was so impressed by the experience. The staff were incredibly accommodating, the food was superb and the ambiance and cozy setting made it all even better. Before hitting a show at the Hudson Theater, my friend and I stopped here for a delicious meal as I ordered the crab croquettes, warm lobster roll and washed it all down with a delicious rum punch. Surely one of the best meals you can get in the area!

Renee B.

Yelp
Yesterday we had a girls night out to a dinner and a play. First time at the restaurant and it was amazing. The manager Karen greeted us, along with our waiter Malaki. Food was absolutely delicious, my burger was well seasoned, the ambiance was cozy, and everyone was professional and polite. The manager was involved with her staff, and attended to the customers as well. I would definitely recommend this place, and return with some more people.
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Jennifer B.

Yelp
always love coming here. I haven't been in yearssss, but while in Bryant Park, I saw the sign and thought: I need to go. food was excellent. I peeped the happy hour. I will return for that. the oysters sound yum. Excellent service, and the ambiance...so warm, cozy and inviting.
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Ken C.

Yelp
I don't think you can go wrong with wagyu beef burger and lobster all in one place. First, our server was awesome and she worked hard to deal our with appetizers , drinks and desserts. The chilled and warmed lobster rolls were good. The size is good for a normal adult. We like the drinks (smoky old fashion). We also got some oysters. The interior decor was cool ocean theme and with feeling that ocean was tracked inside a modern NYC building. We got a table close to the kitchen and you smell all the burning burger : ) The restroom is unique sex but only have two room (long line), and the host/server didn't tell us the reservation is only good for two hours. This is becoming a NYC dinning problem. Even you are paying for foods and drinks, and we only have limited time to eat. Maybe this is something that should informed the customer in advance or during the reservation. Otherwise, it is a place to try ; )
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Antoine G.

Yelp
Amazing food. The Combo for 2 is cost-effective and extremely filling. I usually order it on a date and we eloquently devour the dish. The service is great. Love the aquatic-chic decor. Highly recommend. Wish I could give 6 stars.
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Winnie L.

Yelp
This seafood tower was pretty fun to devour between 3 people. Location is definitely not my favorite but this is the only one left in NYC so you'll have to live with it.
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Roxanne Q.

Yelp
The lobster and burger combo was very generous. Really loved how fresh everything was. The service was friendly and knowledgeable. And the drinks were tasty and I had a few of them. Lol Overall it was the Nyc trifecta!!!!
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Karen N.

Yelp
My soulmate and I came about a week ago to have happy hour. We ended up participating in their restaurant week menu, too. The service was absolutely amazing. They seated us in a nice area in the back. The happy hour oysters are always so fresh and delicious. The Restaurant Week menu is pretty good - $45 for dinner and $30 for lunch! We really had a wonderful experience. We'll be back again soon!!
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Jorge P.

Yelp
Best lobster chain in Manhattan the rolls are so good and decently priced! I miss when they used to have different types of lobster roll, but it's still just as good. Go for the lunch special for a deal!
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Chun M.

Yelp
With the demise of the Burger & Lobster in the Flatiron district, this is the last outpost of B&L in New York. I liked the one on 19th St better because it was a lot roomier at street level and parking was much easier. It cannot get any busier at this B&L in the Times Square area. So when World Lobster Day was announced, we had to return here to take advantage of the BOGO deal. Arriving just before 6pm, we were told that there were no reservations for the special event and the wait time was 1 hr & 15 minutes. Outside, in the arcade tunnel are places to sit, so we took the slot. But after only 35 minutes, I received a text that our table was ready and to go up to the 2nd floor dining room, where we sat near the bar. The place was hopping though and even the bar was filled up. After receiving the event menu, we decided on a mix of entrees for the 4 of us. For the BOGO offer, we knew to have an even number to get the most out of the deal. We started with the Crab Bites, which were golf ball sized crab cakes with shrimp rolled in panko, fried and sitting atop a tasty chive aioli sauce. For the entrees, we shared 2 Burger & Lobster Combos, a traditional Lobster Roll and a Beast Burger. For the combos, there was a fully decked-out 10 oz London burger with the works and a choice of a steamed or grilled 1/2 or whole lobster ($38/$52). I'm glad we got the whole lobster because it barely looked like a 1 pounder. I remember back in the day at the Flatiron location when the minimum standard was 1.5 pounds, but times change and shrinkflation is real. My sister's Lobster Roll & salad was pretty standard and she loved it. My wife went with the Beast Burger, which was stuffed with lobster meat and we traded halves of our burgers and she liked the London one better. Again, in the old days, we would get both fries and salad with each entree, but that is only on the combos now and the lobster rolls and single burgers get a choice of fries or salad. My fries were cold BTW and they forgot my salad, but that was quickly rectified. For the event, we were comped for the Lobster Roll and Beast Burger (2x $30), which was an excellent deal. I hope they do this every year because we'll be back for it.
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Rochelle H.

Yelp
OMG! One of my cousins has been telling me about this restaurant for years that she just happened to find while in NYC. I'm so happy that we finally went there. The restaurant is unassuming from the outside, but quite "bricky chic" on the inside. (I just made that term up, but you all know exactly what I mean.) Clubby looking leather chairs, exposed brick and stone and potted plants. You get the idea... And amidst all of this casual elegance, you have servers that are absolutely spot on with their attention to detail. We never had to ask for refills or anything. Our server was delightful! Now about the food... You would think that a restaurant that specializes in burgers and lobsters might be overpriced. Absolutely NOT! My daughter Muff and I ordered the "Combo For Two" which included a whole grilled lobster, Connecticut Lobster Roll, Original Burger with bacon and cheese, salad and fries with Rosemary and garlic that we ordered on the side. (My daughter cannot eat a meal WITHOUT some form of vegetable. The salad was a condition of us having such a large meal.) My sister, Luch and her picky self, just had the burger, truffle fries and the Crab Bites. We all enjoyed our meals and the $82 price tag for the Combo For Two is absolutely the way to go. The lobster wasn't over cooked, the burger was right tasty and I thoroughly enjoyed the fries and lobster roll. Yum Yum Yum! In NYC, especially, where are you going to get a meal like that for those prices? I say this, to say this place right here is worth it and the food, service and surroundings will make you come back again or go for a first time treat!
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Brittney P.

Yelp
Everything here was so well cooked, so well flavored and perfect! The staff was super friendly and attentive. My drink was even made really well. I have zero criticism and definitely want to go back. Mainly for the french fries - they were the best french fries I have ever had. This place is a gem. I recommend making a reservation as it gets full. Also, I went during lunch on a weekday and they had a special $30 for an app, main course and drink.
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Dan C.

Yelp
Saw the great deals this place had so me and my friend had to come in to eat. We were served promptly and when the food came, the oysters were very fresh and the rest of the food was steamy, hot, and fresh exactly the way I love it. The place is very trendy and very clean so clean you can actually eat off the floor. This is a place I would not only recommend but keep coming back to every time I come back to New York to visit.
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Lauren B.

Yelp
Burger & lobster is always a hit. Where else can you get a whole lobster for a price that's not market price? The whole lobster with fries and a salad was $40. They also have happy hour during the week with $10 cocktails, and deals on appetizers as well. The service was amazing. The mocktail was good, however the glass was filled to the top with ice. The calamari was delicious and came with a spicy sauce which was good as well.
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Florina K.

Yelp
Excellent food especially the combos of lobster roll and burger. The burger was very juicy and lobster roll was filled with lobster meat. The truffle Parmesan fries were delicious and the lobster Mac-n-cheese did not disappoint. The service could have been a little more on point. The wait staff mixed up the orders but overall was friendly. Make sure you make reservations way in advance for this nice and elegant place next door to the Stoinheim theater. From the table setting to the bar the ambiance of the restaurant was very classy and nice.

me y.

Yelp
This spot was super delicious! Made a reservation for 2 in advance and we got sat very quickly. We got a combo for 2 which was really good, the only thing I wish is that there was more lobster, considering the price of the combo, there was only a small amount of lobster meat. Other than that, the atmosphere was super nice and chill. I would love to come here again.
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Jennifer C.

Yelp
Visiting NY, I specifically had a Lobster Roll on my list of NY Eats. Found this on Yelp and awesome that it was in walking distance of Time Square. Connecticut Style Lobster Roll (lemon garlic butter) with Truffle Fries for the win! My goodness this tasted amazing! Ample Lobster on the perfectly toasted roll. It met all of my expectations for this meal. Service was impeccable, high class all around. ...the afterthought portion of the meal was the Lobster and Shrimp bites. Too much filler.
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Elena A.

Yelp
We did not have reservations, waiting for about 20-30mins. The host was very friendly, the restaurant it self seems a bit dated and dark . We shared some appetizers and the lobster roll, the waitress was bit odd, we ordered and it was about 25 mins before the appetizer arrived, and then when ever she come back to our table, she asked " how is it tasting? " same thing with the rest of our meal, just odd choice for me. Also when we sat down, I asked for two glasses of water, and I ordered a drink as well. She decided to bring a $10 bottle of water, I let it go. We wanted dessert at the end and it felt as if she wanted to wrap things up, when I asked for dessert menu she was surprised. The food was good, but the atmosphere and service was okay
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Dayo E.

Yelp
Burgers & lobster was a revelation to me. I went there after work and got the combo and wow. I was amazed. Very reasonably priced and the quality was actually quite good. In isolation I would get the burger and would also get the roll. It's also so much food I could barely finish it all. The staff was quite nice and responsive. Thy have great drinks and the ambience was pretty good. As expected it does have a quite heavy lobster smell but thats par for the course.
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Alex S.

Yelp
I had heard about this place and boy was I delighted to finally get to visit here. Everything was great, the service was great, and the FOOODDDDD!!!!!!! This is staying on my list to come back to. I'm drooling just thinking of that burger and that lobster roll!!!!
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Jordan C.

Yelp
Went before a show on Thursday evening. Upon arrival we were greeted immediately by the hostess. She was very friendly. Seated promptly when our whole party had arrived. Our server, Chistian, was attentive and friendly. We started with the happy hour east coast oysters. Fresh and delivered properly with cocktail, horseradish and mignonette. My sister and I split the burger and lobster combo. It was plenty of food to split with fries and a small salad included too. My mom had the Lobster roll. We all ordered the warm roll with butter sauce. The lobster rolls had plenty of chunky lobster and the roll was buttered and soft. It's a rich dish. The fries are necessary to counteract the sweetness. They had a good happy hour going on and it was properly busy. Didn't feel rushed or overcrowded. Burger was solid. Placed on an everything seasoned bun. No complaints. I really liked the concept here too. They keep the focus on their moniker and they execute it well. Great stop before show (directly Nextdoor to Sondheim Theatre) or if you're in the mood for a rich feast!
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Erica L.

Yelp
This was our first restaurant to visit in NYC and it was delicious. Lobster roll was on point. Apps were tasty - lobster Mac and cheese! Fun atmosphere too.
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Kareena C.

Yelp
The service and ambiance is not the best compared to my experience i get at the 19st So i decided to celebrate my brothers birthday at burger and lobster brayant park...ive been going to the one on 19st for years and decided to try this one for a change which I regret.The food is always good i have no complaints in that department i asked for a fork she never came back ...i told her its my brother birthday normally they come and sing she lit the cake with the candle and walked away ...I felt the vibe but continued to move on and not let bad service ruin my brother birthday.The waiter brought the bill and started staring as if im going to dash ,however the whole time we needed her she was no where to be found ..So I gave her a $50 giftcard and told her to put the rest on my amex card....she come back saying the gift card declined and had insuffucient funds. I call the card in front of her and it says it has a transaction of $50 burger and lobster ....she says she keeps swiping it and its saying insufficient ..i tell her to get the manager and assistant manager giovanni rodriguez did not care to listen....now everyone is staring at us and its very embarrasing.If the transaction didnot show up i would of understood but i feel like they assumed because i am a certain demoraphic that the gift card was fake ...now they charged the gift card plus my credit card .I will never return to that location again...- horrible way to end my brothers birthday.below is the picture and time of transcation ...i called today and the transaction went through on the gift card so all the embarrassment and incovinence for no reason
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Jason R.

Yelp
It's been years since I came to Burger and Lobster, but at their other location. Dined here for a quick lunch with a colleague. Upon arrival, we were immediately seated and the server came to take our order. We were in the midst of conversation, and she came over again, and again, shortly thereafter. She wasn't rude and just believe she was trying to do her job and provide excellent customer service. I went with a cheeseburger and tequila sunrise and I was very pleased with the meal, the service, and how quickly the food came out. My entire experience here was great and I'd definitely return to this location, again.
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Briana G.

Yelp
This restaurant is quite nice with a very chill and slightly elevated atmosphere. Staff were friendly and quick. I ordered a good amount of things because I was highly anticipating this visit. First let's start with the lobster Mac N Cheese. This dish is shockingly bland. It looked great but the flavor was not there. I'd give this dish alone a 2/5. I personally wouldn't order it again. The warm lobster roll was great along with the truffle Parmesan fries. I love the butter they give you on the side. My final rating for this dish is 4/5. Last but definitely not least the mixed tempura . This dish is a variety of fried seafood and it was beyond good! Everything was fresh and perfectly fried 5/5! This will be my go to appetizer. I wont rate the oysters since this was my first time having them and I now know I'm not an oyster lover BUT they were very fresh and well prepped. Overall this is a great restaurant that id love to visit again sometime! If you're in the area definitely give it a try. oh and the drinks are great! I had the Apple Garden ( very good ).
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Hilda D.

Yelp
I just the best chicken sandwich! The place is cozy, but I will recommend getting reservations,so you don't have to wait to be seated. The server was very attentive. I will definitely will be back to try other options.
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Travis T.

Yelp
This location is a couple blocks from Bryant Park and Times Square. Burger & Lobster is a British born restaurant that serves burgers, lobsters, appetizers and sides. The very first restaurant opened in 2011 in Mayfair, London. More locations opened around London before they made their way to other countries. New York City has two locations. This place had high ratings in my research for places to eat in the Manhattan area. Their prices weren't too crazy expensive for New York City and the location was near my hotel. The ambiance is pretty cool here. There are dim blue lights, an aquarium full of lobsters at the front and lobster traps hanging from the ceiling with light fixtures in them. It makes you feel like you are underwater. Burger & Lobster is pretty spacious and has a good amount of seating. You can sit in the red leather booths or at a table. Reservations can be made on OpenTable. Burger & Lobster keeps a simple menu that offers the same thing at every location. Your choices are a lobster, a hot dog with lobster (lobster roll) or a burger. You have a few burger options to choose from that includes a plant-based option. The beef that they for the burgers comes from Nebraska. The lobsters used here are live wild Atlantic lobsters that are served steamed or in a roll, pasta or salad. The best deal is to get one of the combos of a burger and lobster roll or a half or whole lobsters steamed. I got the B&L Combo with a salad and some calamari for an appetizer. Overall my experience here at Burger & Lobster was a good one. Service was great and food came out quick. I enjoyed the underwater themed decorations and felt the prices were just right. The Wagyu Burger was really tasty. This was a solid choice for my first night out on my recent trip to Manhattan. Burger & Lobster is open for brunch, lunch or dinner.
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Rose I.

Yelp
Not a fast casual spot but it is possible to have a quick lunch here. As the name of the restaurant suggests, you should try burgers and lobster (for the latter, I got a roll). Salad and sweet potato fries were good. Great experience, would come back!!
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Evany F.

Yelp
Every time we come here, they never disappoint. Food, service, music, vibe. A+ We love coming here when in NY.
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Stephanie H.

Yelp
Great place to grab a drink and bite after work or before a show! Super close to the Sondheim (very very close). I have sat at the bar and table service. Both were great
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Austin K.

Yelp
I came back here after not coming back since pre-pandemic. I was craving a burger, and so I got the wagyu burger and it was surprisingly mediocre. The meat itself was cooked to my medium rare, and the fried onions were crispy, but the burger felt a little dry due to the lack of enough sauce I think? Don't get me wrong, I don't like my burger doused in sauce, so perhaps it was more of a matter of my preference. I want to try the OG burger to see if that would be better. I split the lobster mac & cheese with my colleagues, and that was much better and I'd get this again. It's a healthy enough portion to split between 3 people.
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Mark S.

Yelp
We are in NYC . I was looking forward to having dinner with my husband at burger and lobster celebrating our anniversary . What a Big disappointment . Let me tell you all about it It started with the service big disappointment 0 out of 10 Food came cold 0out of 10 orders a drink Diet Pepsi never got it we ordered the combo for two never $ 82.00 The waitress remembered to bring us the utensils to crack the lobster after we finished eating. Made a complain to the manager about the poor service. He ended up giving us 50% off how disappointment if I was the manager I would've said we will take care of the charges today but that was not the case today I would never recommend this restaurant to anybody. I will never be going back. I hope this was helpful.
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Jani M.

Yelp
My husband and I enjoyed dinner here on a Thursday night. It was lovely; we had reservations and were seated immediately. The staff was amicable, and the ambiance was excellent. The food was delicious and expected from the reviews. I would recommend getting the Connecticut Lobster Roll. We ordered the Lobster and Crab bites, which were good. I am docking a star because they didn't give us plates for the appetizer, and we got the app before our drinks. It looked like they were understaffed, and understandably, one person couldn't wait many people at once. The dessert and espresso martini were to die for! If you've ever been to Disney World and have gone to Ohanas, the bread pudding is quite similar. Update: We were charged twice for our meal. I called the restaurant, and they took our information, never to contact us. My husband had to file a claim with our bank. It was extremely disappointing; the food was good, but not worth this hassle.
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Shenelle K.

Yelp
It is right by Time Square, before you approach all the hustle and bustle. When you walk in, you see a mini aquarium of lobsters on the side where the elevator is. You can either take the elevator or go up the stairs. When you go up, the ambiance is so chill yet elegant. It's very cozy inside. I had went here with my friend in college. We got the combo of the burger & lobster. The burger was alright, nothing too special but the lobster? Out of this world. Especially the sauce that they serve with it. I'd want to drink it from a bottle. The service was nice and very attentive. Be aware though, sometimes they get booked up and you're not able to just walk in. Tried to the other day with mother and sadly, they were booked & the wait for a walk in was not for another 3 hours.
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Douglas C.

Yelp
To whom it may concern, This email is in regards to the most horrible visit to one of your lcoations that I have been to. On Saturday August 10, 2024 I had a reservation set for a friend for his birthday at the Bryant Park location. I arrived at approximately 6:23. I got to the host stand alone. I left all my guest downstairs in the waiting area, as this is not my first time at this location so I know there is limited space upstairs for my party. At the time of checking in the host asked was my party complete. I told him 4 out of 5 guest are here, one guest is looking for parking. We didnt know that there was a street fair going on which caused for overcrowding and we eventually had instructed our friend to place her car in a garage that cost $50 and to head to the resturant. The host then said for me to call 4 of 5 my guest and have them come upstairs and he will seat us. As I am calling another female hostess walks over and whispers something to the host that I was initially speaking to. Rudely she says "You guys have to leave by 8pm. We have another party." I then responded may we be seated. She aggressively responded "you have to leave by 8." At this point it grew so loud I felt attacked in front of the other customers. I instantly asked for a manager. After arguing with the host, the manager finally arrived and I explained EVERYTHING to him about the host. Then he assigns us a server and never once does anything to reconcile the issue. Eventually at 6:35 we were assigned one waiter who was very friendly and he bought us over a bottle of still water that we requested. He said he would be right back. At 6:43 pm the manager returns to the table and says he found us another table that we would could be moved to. When we get to the table it was a 4 top that they tried to turn into a 5 top. Eventually I asked for an additional chair to place at the end of the table so we could all sit comfortably. At 6:44pm the new server comes over, and she then took our drink orders. 6:47 pm the manager finally returns back with our opened bottle of Aqua Pana, and then he brings one additional bottle for us, I guess for "the inconvenience." At 6:58 pm Maddie comes back over and tells us her name and begins to take our orders. At 7:04 now we are just receiving our drinks. One drink glass was sticky, but we made do with it. Our order was very large, we came to have a great time. We ordered two mac and cheeses, one with lobster, and 5 burger and lobster combos, with multiple cocktails. At 7:23 the first appetizers arrived. They were ok. At 7:27 our food sat in the window and i felt like the other servers started noticing me watching at this point because I did snap a photo of the food sitting in the window and no one assisting Maddie the server. As the food arrived we began to dig in, except for two of us. Our lobsters were OLD, STALE & DIRTY. One plate was filled with Tamally that was not cleaned, and the other which was my plate was filled with water. I ordered a grilled lobster why is there water in my lobster? I then called the manager over again. I told him this has been the worst experience ever. He said that he was trying to help us out by taking the food back, removing it from the bill? I responded and said thats not helping us out because we are refusing to pay for it. You gave us a bottle of water and thought that was exceptable for the experience so far. Eventually anger grew on, and we were ready to go so at 8:07 pm we asked for the cake. Keep in mind its 8:07 and we were told that we were supposed to be out by 8 because a party was scheduled for that time. At 8:22 pm 2 of the 18 people walked in "early" but late with birthday balloons. At 8:28 the remainder of the party came in. Im only mentioning this because we came in 8 minutes late, but this party was over 22 minutes late. Did they receive the same experience? At 8:34 pm the cake arrived to the table IN THE BOX STILL.!!!! It was a birthday cake that they had lit. We knew we wanted slices, so WHY BRING THE CAKE IN A BOX? We sung Happy Birthday and asked for the cake to be sliced. Slices came back around 8:40 without forks. 8:42 forks arrived. Overall this whole experience was horrible. I will be sharing this across all platforms, because your manager on duty did you guys a horrible disservice. I have been to this location along with the flatiron location before it closed. Ive shared positive experiences online and you guys let my friends and I down on his birthday.
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Vanessa C.

Yelp
Burger & Lobster has been consistently pumping out good food! I highly recommend the Garlic Butter Sauce on EVERYTHING, it's that good! The servers & hosts are always attentive, efficient & display great customer service I strongly recommend you make a reservation, the restaurant is spacious but definitely has a lot of loyal large groups & each location is very conveniently located The decor is also Instagram worthy- filled with live lobsters, lobster traps and seafood decor which gives it an inviting ambiance 10/10 recommend the combo for 2 $79
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Teresa M.

Yelp
Even though it was a last minute decision after Matinee on a Saturday they accommodated 3 of us and only waited like 15 minutes. I've been there before and love the vibe my nieces loved it. Food n has never disappointed
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Barry F.

Yelp
A decent option amongst the hustle and bustle of Times Square for something a step above the tourist traps, cheap slices and chains. 8:30 pm on a Wednesday night and the dining room and bar was pretty full. Music playing the background was nice and mostly current pop tunes. Bellying up to the bar as a party of 1, my service experience was above average but not impeccable. Attentive enough but missed some opportunities to sell refills on beverages. Now the food was the five star attraction. Started with the blue cheese and pear salad. Very well executed. Nice amount of walnuts, radicchio and sweet slices of pear to take the edge off that funky blue. Ordered the dry aged burger medium. It was thick, juicy, savory and a nice portion size for guys like myself with big appetites. Topped with some grilled onions and resting inside a delicious seed-speckled bun. The dipping sauce was full of flavor. Truffle fries were crispy, flavorful and the perfect complement. Reasonable value for the money.
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Yvette C.

Yelp
9/01/23 8pm Party of 2 Came in on a Friday night to continue our engagement celebration (low key on this one). Restaurant is very spacious, dimly lit and great music playing. Host sat us right away and our server came right over. Ordered classic Margarita: 10/10 classic, can't go wrong. Strawberry Fizz 9/10: refreshing vodka drink. Lobster bisque 100/10: place of lobster in it. Classic burger 10/10: ordered medium well, quite filling. Lobster Roll: A million/10 lol. This an absolute must try. So much flavor, melts in your mouth and you have to finish the entire roll. My fiancé and I had a great time. Can't wait to visit again. Highly recommend!
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Mercedes S.

Yelp
"This was my first visit to a restaurant called Burger and Lobsters, and the concept alone seemed incredibly appealing. However, actually tasting the food confirmed that it's truly exceptional. The overall experience was enhanced by generous portions, perfectly crispy fries, and a fantastic cocktail to top it all off. I'm eagerly looking forward to my next trip to New York so I can dine there again."
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Michale J.

Yelp
Man this spot was a hit. Everything was good . The lobster roll also I had a vegan burger off the chain. The salad was good too . OUTSTANDING
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Chelsea D.

Yelp
A-MAZ-ING. 10/10. 50 STARS. Food is amazing. Service is amazing. Interior is amazing. I want to go every weekend!

Clarice T.

Yelp
Karen Joesph is absolutely AMAZING!! Her customer service skills are implacable...she made the experience - My often visits will ALWAYS include Burger & Lobster thanks to Karen. xoxoxo Clarice Thomas
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Brian K.

Yelp
Great looking restaurant and nice waitress, we were lucky to get a table because we got there a little late. We got the calamari, the chili miso prawns, the lobster pasta and the beast burger. Two of the three were ok. The calamari and beast burger were both decent. The chili miso prawns sounded amazing but were a little burned and not really flavorful. The pasta was really a bummer. My wife was excited and the lobster was under seasoned and didn't have any butter or anything. The pasta was really bland. Probably not a repeat experience for us.
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Emily O.

Yelp
The food was gross. The place also smelled TOO fishy the day I went. I definitely wouldn't go back. I'd rather Red Loster's or even pay for Sizzler's to come back in business than pay this place again.
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Trina S.

Yelp
Went to se see & Juliet with my husband & a friend while in town my friend recommended this place. Our waitress was really nice and served us well. The food was really good. The ambiance was really lovely. It was well worth the visit. Will be back.

L L.

Yelp
I came here cautiously hopeful but the quality did not disappoint !! Lobster roll & burger were scrumptious. My Fiance is usually upset with an overdone burger but this one was cooked medium well just as ordered. I'd love to come again, but it's a lil pricey. That's the only caveat!
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Kim O.

Yelp
Finally made it to this restaurant and while it wasn't.a bad experience, it wasn't as good as everyone was raving about. I started with drinks - they do have a happy hour. I had a strawberry fizz - it was ok....not too sweet. For appetizer I had the calamari. Again, it was ok nothing to brag about. My entree was the lobster roll. I found it to be tasteless which was disappointing. I had the truffle fries with it which were good. The best part was the dessert - the creme brûlée. It was DELICIOUS!! Wasn't too happy with my meal, especially for the price, I thought it would be better
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Ilana Z.

Yelp
Came here for lunch with coworkers. I remember when it used to be $20 for a lobster roll or burger - those were the days! I opted for a $30 Maine lobster roll with truffle fries. The food came out quickly and truffle fries were yummy. The lobster roll was solid but I've had better. Maybe next time I'll try the Connecticut one with the side of butter.
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Savannah C.

Yelp
I ordered the classic burger and fries. I specifically stated in the instructions I was allergic to soybean and wanted no cheese on it. I received my order via delivery and not only did it have cheese but the fries stated they had soybean in them. I previously ordered at the restaurant before and they had stated the fries were safe. I wish they would have contacted before delivery if both items that were quite expensive could not be accommodated. 30 dollars now down the drain.