Katie Han
Google
I've been visiting this restaurant for about 20 years. Today, after a long time, my family and I decided to have dinner there. However, we immediately noticed that all the staff were unfamiliar and very unfriendly. When taking our order, the waitress had a rude attitude, unpleasant gestures, and an unprofessional tone. She seemed frustrated when she couldn’t understand our order due to her limited English skills, responding condescendingly. Our entire family started feeling uncomfortable before the food even arrived.
When our meal was served, it was disappointing compared to what we had experienced in the past. We ordered multiple foods and a fish, but it was completely different from what we used to have. It was mostly bones and had been fried, making it nearly inedible. I remembered how, in the past, they would serve a large fish, and the waiter would skillfully cut it for us. So, I politely asked if they could cut the fish properly. However, the waitress responded with an irritated expression and a loud, dismissive tone, repeatedly saying, “Cut, cut, what?” in an unpleasant manner.
To make things worse, she then turned around and began speaking loudly to another waitress while facing directly at our family, making sure we could hear her. Sensing that something had changed, I asked another waitress if the ownership had changed. She confirmed that the original owner, whom we had always appreciated, had sold the restaurant and retired. Now it is a new owner and rude staff.
My family and I were deeply disappointed. We will never return to this restaurant again and certainly won’t recommend it to anyone. It was an awful experience and a truly terrible dinner.