Sylvia H.
Yelp
This place gets two stars because of service, and what there was of food, was not that great. it was good, but not good enough to put up with someone being obnoxious to me.
The young man that was working at 7 PM this evening and serving the rice/greens and protein was incredibly rude. He gave me attitude, and did not want to explain or share the options that came with a 'build your own bowl. And it was not easy to build a bowl since a lot of the options were empty containers.
This was my first time at cava and because of the service by server, it will be my last time at cava.
When I asked the young man to explain the build your own bowl, he pointed to the sign. So when I asked for feta sauce, his ice cream scooper is hitting metal because the bin is empty, and he scrapes a partial scoop. When I said, I wanted a full scoop, he had the nerve to say he was going to charge extra if I wanted more. I asked how can you charge extra when you haven't served a full portion? Additionally, some of the protein bins were also empty. There was only chicken, vegetables and falafel.
So I asked him, so more bins are empty and that's it, and he said yes, that's it. And when the next customer asked for steak, the kid told him there was no more. Fortunately, another employee doing something else leaned over and said, if he wants steak, it'll be ready in a few minutes. The man said yes, he would wait.
I don't understand how someone could put this kid behind the counter.
I opt to spend my money where food and service are enjoyable. Sorry Cava, you get a thumbs down.