CHAGEE Westfield Century City

Was so excited to see they’ve come to the States! Tried this tea spot in Singapore and loved it! The menu here is really small but it makes sense since it’s a soft opening. Got the Boya Tea and the Peach Oolong tea and wow, they’re so good. Also got the peach oolong cruffin and recommend that too. There was a bit of a wait, we got there around an hour before closing and waited maybe 15-20 minutes to order.

Make sure to download the app before your first visit to get 15% off! CHAGEE might just serve the best tea latte I’ve ever had in my life! The Jasmine Green Tea Latte is absolutely next level—so smooth, fragrant, and perfectly balanced. I also tried the Peach Lemon Tea and Roasted Black Lemon Tea, and both were excellent. Flavor-wise, this place is a total win. Now, the downsides: the wait time can be brutal. We waited 1 hour on a Sunday afternoon, which definitely tested our patience. Also, parking is a pain, especially on weekends—so plan ahead if you’re visiting during peak hours. That said, the drinks are worth the hype. Just go prepared!

I really like it not too sweet, and it’s something new for people who don’t drink coffee. It makes you forget the usual flavors from Starbucks. It’s something fresh, worth the price and quality. I hope they open more branches. The service is pretty fast, not slow at all. The staff are friendly and smiling. The packaging is beautiful. I’m waiting for the merchandise to be released — I really want to get a cup!

So far the BEST milk tea! Great interior, good vibe and very elegant & modern design. Branding is extraordinary. They even have a doorman who opens the doors for everyone. There are around 15 staff inside. Crazy!! Curious about their labor cost tho. This looks Starbucks Reserve in Chicago. I love it a lot! 👍👏

Is a treat worth waiting an hour? Nope. Hard no for me. The staff outside were great. The people in line were entertaining. I however cannot justify the wait for a beverage. If it were up to me, I would’ve turned right around as soon as I saw that line, but I was dragged to this location by a friend who wanted to try this place so I had no choice but to wait. Ordering wasn’t an issue. That line moved fairly quick. It was the wait getting our order that was ridiculous. We kept looking at the screen which showed the queue. It took damn near 45 mins for our 3 drinks to be ready. The woman yelling out the ones ready was getting frustrated. She kept telling folks to not block the front, but there was nowhere to go since every corner was occupied. It would really help if there was a screen outside showing the orders. My choice was refreshing, but no way in hell would I willingly wait an hour if I was on my own.

CHAGEE is honestly so good, like I didn’t expect tea to taste this fancy. I got the BOYA tea latte and it was super creamy and sweet in the best way. The tea actually tastes like tea, not just sugar water like some other places. The store looked nice, and the people working there were chill and fast. I don’t even usually write reviews but this place kinda slapped. Go try it, fr

Caramel Tea Frappe was not as sweet as other coffee shops and has less caramel, which was a plus for me. Normally, I prefer having my drinks less sweet. The almond croissant was larger than other croissants, which is good with either tea or coffee. The service was at a decent speed since they try to limit how many people were allowed to be in the store. The shop is located on the second floor, next to the container store. There’s a paid parking garage within the mall.

I tried the Boya Tea Latte (Jasmine Green) and I really liked the strong tea flavor but I don't think the drink is worth the almost one hour wait... Maybe I'd try a different latte flavor one more time if I ever visit and there's minimal people waiting for their drinks to be made. The order like was pretty short.

Came here yesterday. Everything went smoothly, fast service friendly staff and the my partner and I got boya tea latte and peach lemon tea and both were amzing and refreshing. We will definitely be back!

Im happy I got to try chagee and try a their caramel tea frappe. Its arguably one of the more unusual drinks that i decided to order because my usual choices are either milk tea or fruit tea. This one was made similar to a frappucino you'd get at Starbucks. I saw several people in front of me order it so I decided 'why not?' Im really glad I got it! It was a deliciously refreshing frappe with a strong tea presence. It was unique for me because I've never had anything like this before. I would reduce the sweetness next time but im definitely looking forward to getting this one again! Ambiance was nice. Easy to hold a conversation. Staff was very friendly and professional. They answered all my questions before I ordered:]

My first mistake was reading the first tea on their menu as "boba tea latte" when it was Boya tea lol. I should have researched more thinking this would be a tea shop that had boba. It's not. But like I said my bad. With that being said the service was great and the tea that I got was pleasant but it's on the resale heavy brew side. If you love authentic tea this is your shop. You'll taste the bitterness and hit of the their brew as the have these presses machines similar to espresso machines but for tea. I ordered the peach oolong tea latte with oat milk. It's lacking the creaminess of a latte, the drink was light on the watery/tea side. Like I'll state below I'm used to the Wushiland, half and half's, tasteas, and even quicklies so I'd rather spend my buck there for the milky/latte experiences. My palette has been used to Taiwanese boba tea shops so I don't really see myself coming back often because I steep my own teas at home for this type of drink experience. The packaging is beautiful, and for me personally this is the selling point.

I have gotten a chance to finally try out Chagee and was lucky that the line/wait wasn't too long. Chagee located on the second floor of the Westfield Century City Mall! Took me a a little bit to find it, since it is tucked in a corner, but I am happy to find it. They have a smaller selection of drinks, with a big focus on premium tea! There are three main categories with tea latte, pure tea, and fruit tea. We wanted to try the different types, so we ended getting the Boya Tea Latte, Peach Oolong Tea Latte, and Roasted Black Lemon Tea. My favorite was the Roasted Black Lemon Tea, as I love myself some refreshing fruit tea! For all three drinks, the tea flavors are fragrant, yet light at the same time! They are not too sweet. The place itself is beautiful with the wooden theme interiors. Love the ceiling lights at the middle of shop! I would def go again when I'm visit the mall or when there is a location near me open!

Finally oh finally, I get to try Chagee. I'm not sure why they decided to open in Culver City and not 626, but I think it's like what the reviews been saying. They are famouse with their teas, so it's very strong. It's not your typical boba shop. I think it's good and I like their oolong tea with less sweet. I'd recommend to order with less sweet if you want to taste the tea stronger. They are busy and move pretty fast. I'd say I waited around 15 minutes for my drink to come out. There were 10 people working, and there are plenty of seats as well. It's located at the corner and very top floor of the mall.

Followed the hype coming here and was neither disappointed nor impressed. Peach oolong tea latte had decent peach flavor but tasted a bit watery. Jasmine green lemon tea tasted okay and I personally thought it needed more tea flavor. Above average but not amazing drinks imo. Worth a try.

Your experience can vary greatly depending on what you order here. And I say this because I think social media has hyped up this place and their top seller isn't even their best item. Came here a bit past 3pm on a Saturday and was pretty worried the line would be too long of a wait. Surprisingly, it took about 20 minutes from when I first got in line to when I was able to place my order with an employee on their tablet. 10 minutes after that, I received my 3 drinks. So, in total, it took 30 minutes from getting in line to having my drinks ready. Here's what I thought: -Boya Tea Latte: From their marketing, it seems like this is what they are known for, so I had to order it. It's basically a Jasmine Green Milk Tea, and I was told they use whole milk and a bit of non-dairy creamer to help with texture. I got one with light ice and one without as I was ordering one for my boyfriend who would not be able to enjoy the drink until 2 hours later. I say this because I thought my drink was milk forward and had a lighter Jasmine flavor than similar milk teas from other shops and my boyfriend agreed and said he thought it tasted diluted as well, despite his drink having no ice. It's okay if you like a light flavor, but it definitely doesn't pack a punch if that's what you're hoping for. -Roasted Oolong Pure Tea: I wanted to try their pure tea to see how the quality was and I can confidently say this was 1000% better than their tea lattes. The only thing that's a bit annoying is they are not able to offer the pure tea without ice so I had to walk outside and use a spoon to scoop it all out as I was planning on enjoying the drink the next day and even the employee acknowledged that it would be diluted by then. I appreciate that he asked some other employees if they would be able to make the drink without ice, but they all said that was not an option so just keep that in mind. The shop also offers a few pastry options in their glass case at the front but because I ordered with an employee on the tablet, I was unable to see what they were offering. Price range: They offer two sizes and I would say their prices are on the cheaper side compared to many other boba shops in LA area. Also keep in mind they are a tea shop that specializes in teas so they do not offer boba or other toppings. Parking and the shop: This shop is located on the second floor of Century City Mall towards the Container Store side. Parking is kind of a hot mess in the structure. I was lucky to find a spot within 5 minutes of circling but it does get crowded. The structure allows for 1 hour of free parking and I was able to get back to my car with about 15 minutes to spare. Overall: Do I think this is worth a long drive? No. I would say if you're around the area and can make a quick stop, go ahead and order the pure tea. Otherwise, I think I prefer Molly Tea :/

Not quite sure why It was so hot and humid in and around the mall today, but I needed to take care of some business in the area and as a result I was conjuring up images and the teaste of that vaunted Boya Tea Latte once again. And quite naturally, yet another "line of humanity" awaited my arrival. You can't make this up- there is always a line here! But come on the other hand, that usually means they're doing something right...right? Pictured are some of the customer service All-Stars that kept that "line of humanity" going. I wish I could say I ordered something unique, but I didn't. Unfortunately I'm already a creature of habit here. Looking forward to my next trip!

I love the Peach Oolong Lemon Tea! It's very fragrant and sweet but not overly sweet. Highly recommend if this is the kind of drink up your alley. This is a tea shop at Century City Mall. There are limited options on the menu. And there aren't very any overly sweet/fruity drinks or boba or other toppings. I find this more traditional? Not a place with more creative drinks or combos. I definitely like more traditional tea shops more. I came here twice and there was quite a wait and long line both times. It may not be worth the wait for many people. Ice for my drink wasn't adjustable and it was a little heavy on the ice. The inside is small with limited seating. Line will go out the door when it's busy. There is also some seating outside. Would recommend if you like these kinds of drinks and have time on your hands.

Chagee is a chic tea house with beautiful Dior-inspired decor that makes for a stylish and cozy spot to enjoy a tea break. Now that I've tried all their tea lattes, I can give a better overview of what to expect. The Boya Tea Latte, their take on a jasmine green tea latte, has a light flavor. Personally, I prefer a stronger jasmine note, so this one didn't quite stand out for me. The Roasted Black Tea Latte is good but not as memorable as the Roasted Oolong or my favorite, the Peach Oolong Tea Latte. If you enjoy a more pronounced tea flavor, I highly recommend going with one of the oolong options. The peach oolong is refreshing and smooth and my go-to order is with less sugar and less ice. I also highly recommend the peach oolong cruffin. One thing I wish they would change is the packaging. The plastic cups tend to sweat a lot and make a mess. I much prefer their stylish paper cups that feature that Dior-like print. It would elevate the experience even more if all drinks came in those. I've been a fan since their food truck introduction in Westwood and even waited in the three-hour line at the Century City grand opening. Since then, I've come back several times. Be sure to download their app and follow them on Instagram if you plan on going more than once. They offer great coupons and rewards. For a while, they only had whole milk which made it hard for anyone with dairy sensitivities or are vegan. I kept suggesting a dairy-free alternative and I'm glad to see they finally added oat milk to the menu! I'm also not a fan of is the tri-sip straw. I know it's meant for tea lattes and pure teas but I personally find it a little annoying and would rather just have a regular straw. They still don't offer boba which feels like a huge miss. Their tea quality rivals some of the best boba spots in town but without boba, I think they might struggle to keep up with US trends. Like I'll drive 45 minutes just to go to a great tea and boba shop but less inclined if it's just one or the other. I'll definitely keep coming back for the tea but I would visit a lot more often if they added boba.

I was so excited for this one and kinda left in a small disappointment. I've been raving about Chagee ever since I had it in Shanghai last year, and then got overly excited about it coming to the US in California esp. It did not give me the WOW factor I had in China. Pro's: Commpared to China, they actually do milk alternatives here. It's still a decent milk tea. I ordered exactly what I ordered in Shanghai just with oat milk. With the collective review from my friends, the drinks tasted like milk with a hint of tea.... I know chagee's very tea focused, but we barely tasted that :/ Interior looks nice and modern, could be a good cafe for work/studying but only if you're not there during the influx of people. We got lucky and came before a rush so we only waited about 15 mins. But I have heard and been asked by people about the line being extremely long, which of history with new boba/milk tea shops opening in California is always the case. If you don't wanna wait in like go during dead periods either opening/closing or weekdays. It's located on Level 2 in the Century City mall.

Total wait time from outside to receiving my drink was almost an hour as I believe it was just opened when I went. I know it is the first USA location and they really designed the space neatly with teas you can buy, a history lesson about Chagee and how to make/brew tea properly, etc. It was very busy and it is best to get the app so they can alert you when your order is ready or any deals that might pop up. The teas that I ordered were refreshing and authentic with no sugar or boba or any of that.

Finally tried Chagee and I'm OBSESSED. I came around 10:30 AM on a Friday, waited about 5 min in line, and then got my drink within 5 min of ordering. I tried their regular iced signature Boya tea latte with less sugar, and it was freaking delightful! It was light and creamy and had a wonderful floral sweetness to it. I know it's a huge chain but I honestly thought my drink was on par with many of the drinks I've tried from boba and tea shops in SGV (and cheaper too!) I will definitely be back (probably next week lol)

4 stars! We came by on a weekday just one hour before closing and there was still a decent amount of people in the store. After ordering, a line formed. The peach drink was sweetened and was too sweet for me (I think it didn't taste much other than sugar) and I couldn't taste too much of the peach. I enjoyed the BOYA tea. I love that they tell you the caloric information along with the caffeine content. I am excited to see a closer location open up soon (Brea). Prices are fair - with boba prices being $6-7 in 626 area, prices below $6 is considered affordable. +: Friendly Service Premium experience Indoor and outdoor seating available Baked goods available for purchase No extra charge for dairy substitute (oat milk) -: Online ordering wasn't possible Long waits due to grand opening / hype Minimal dairy substitutes Tips- parking at Century City is free if you park under 1 hour.

Line wasn't too long on a Friday, but we did wait around 15-20 minutes for our drinks. I like how floral and fragrant the drinks are - you can tell the quality of the tea themselves were really good. We got the BOYA jasmine tea and their peach tea. I'm more of a sweet tooth and got the regular sugar, but it wasn't sweet at all. I would definitely get extra sweet next time for the jasmine. Their peach tea was barely sweet. The brand does remind me of blue-version of Molly Tea. Seems to be in the same category as them. I would try again.

Came from Eastvale to try this place! 1.5 hour drive.. and I'm glad I came! Super stunning interiors and despite having a large capacity indoor and outdoor, this place is always packed!! Luckily, when I went the line was about 15 ish min. (6pm Friday, odd right!) Ordered peach oolong tea latte, boya tea latte, nutella cruffin teas : mild, soft, delicate, fragrant, affordable. I was able to enjoy my cup of good tea for $5.15. regular sugar is not too sweet! the highest compliment lol nutella cruffin : I got this because the other cruffin flavors (peach oolong and jasmine) were sold out. I'm not a nutella fan but decided to try. I'm surprised by how good it was! I suggest asking to warm it up or come earlier because my only wish was that it was warm! its pretty sweet but complimented the tea. I sat outside, some shade is provided and no bugs :) Overall a nice experience and great teas for a great price! Hope this helped! :D

What We Ordered: -Hot Boya Tea Latte (Jasmine Green) (L) $5.75 -Iced Boya Tea Latte (Jasmine Green) (L) $5.75 I'm not always plugged in on what's hip or not hip these days. However, I read on Eater that Chagee was opening their first store in the USA. I knew that I had to go, but finding the time is not always easy for any parent. Having lived in Beijing for 5 years, the wife and I had Chagee loads of times. We know it as a brand that offers a high-quality product. We were intrigued whether or not they would offer the same quality in the states. The service was very friendly and helpful! Chagee lived up to they hype. The tea was just like we remembered it. The Jasmine Tea is so smooth. How could you not love those cups?! Grab a tea from Chagee and have a stroll around Century City and live your best life.

I came after craving CHAGEE after my travel to China. Parking here is at the mall so it can be difficult! Arrived around 1 pm on a busy Saturday and there was already a queue! Waited about 10 minutes before heading in. We were able to order with the iPad and got a BOYA latte. After ordering, you kind of just wait around until your drink is ready. Because this place is so busy, there is limited seating. They have a variety of drinks and pastries, but keep in mind they specialize in teas, not boba or toppings! You can definitely smell the frangrant tea as soon as you enter but it's not as comparable as the CHAGEE chains overseas. However it is still nice and strong! I'd probably get it again if I was in the area! But not something I'd go out of my way for.

I have tried drinks from this tea shop many times in Kuala Lumpur, and I was SOOOO excited to see their first USA location was not too far from me. It's hidden at the very top back corner of Century City Mall, but quite spacious with outdoor seating and a couple tables inside. I came here on a Friday at 12 PM and the wait was not too bad, about 15-20 minutes. This visit, I tried their Boya Milk Tea - which is their rebranded Jasmine Milk Tea. So fragrant and rich in flavor! In my opinion, this was the best milk-to-tea ratio. The floral of the jasmine really came through. If you have tried Molly Tea, it is very on par with their quality. I definitely recommend the Boya Milk Tea, or the Peach Oolong Milk Tea :)

My friend and I wanted to check this place out after dinner at the US's first and only Chagee location. Luckily, there is a very short line around 7:30 p.m. on Sunday. Downloading their app gives you a 15% first-time customer discount. We both ordered the Large Boya Tea Latte with ice. You can customize the sugar level and how much ice you want. The tea tastes fresh, and smells so good. They have merchandise on display, but it is not currently available for purchase. The service was regular service. Nobody stood out (not too friendly, and not rude)

Is a treat worth waiting an hour? Nope. Hard no for me. The staff outside were great. The people in line were entertaining. I however cannot justify the wait for a beverage. If it were up to me, I would've turned right around as soon as I saw that line, but I was dragged to this location by a friend who wanted to try this place so I had no choice but to wait. Ordering wasn't an issue. That line moved fairly quick. It was the wait getting our order that was ridiculous. We kept looking at the screen which showed the queue. It took damn near 45 mins for our 3 drinks to be ready. The woman yelling out the ones ready was getting frustrated. She kept telling folks to not block the front, but there was nowhere to go since every corner was occupied. It would really help if there was a screen outside showing the orders. My choice was refreshing, but no way in hell would I willingly wait an hour if I was on my own.

I went to Chagee twice. Once during their grand opening and again three weeks later. On the grand opening, I won a tumbler. Then I got a text stating that they were having some technical difficulties in the redemption of the prizes and to come back after the grand opening 5/12 to 5/26 to claim your prize. I came back on 5/25 and they would not honor it. I even told them about the text message. They knew nothing about it. I sent an email to customer service. It's been over 30 days with no response. My review of their teas. I tried their latte. No option except whole milk. The second time I tried their unsweetened tea. It left a bitter aftertaste. The pastries were not fresh. All this blitz advertising and social media do not live up to their service and teas. DJ's rating: .20/5.00 Would I come back? Definitely not.

Absolutely in LOVE with this place! I'm not a tea drinker but boy did Chagee make a lover out of me! Because I'm an iced latte kind of girl I tried their iced Roasted Oolong Tea Latte and let's say I walked outta there like coffee who? LOL I came back the very next day and tried their Iced Peach Oolong Tea Latte and it was divine! I can't wait to go back, it's now become my new morning routine before work. Worthy to mention, their decor is next level! It's a physical brain massage with how peaceful it feels in this place. I really love when an establishment pays attention to the details. They have insulated to go bags, tri-sip straws to make your drink last longer for big gulpers like myself lol, and literally everything about this place was just well thought out. It's magical!

Tried to come here during their grand opening week, but decided to skip it as the line was SUPER freaking long. My mistake, I keep underestimating Socal crowds... But luckily, my husband was able to pick some up during off hours on a weekday as he was nearby during work. He ordered the Ceylon tea latte and the peach oolong milk tea, I believe. I really, REALLY love Chagee when I had it in China. I thought it was just fine here? I definitely love that the tea flavor for both drinks were present. Not sure if it's because a bit of the ice melted, but I did feel like the drinks were more watered down than back in China. Definitely need to go back and try in person on the spot next time. He also said for some reason one of the teas took like 20 minutes to make despite there being barely a line. So don't know what happened there. But would still come back and try their other menu items when I'm in the area.

It's finally here, one of the most famous tea chains from Asia has arrived in the States with its first flagship location! Started by an orphan in Yunnan China, Chagee has thousands of locations all across the world and if you've had the pleasure of trying it, you'd know you need to run not just walk to get a cup, or two, or five! The Christian Dior of Teas, Chagee elevates and modernizes the tea experience by using high quality ingredients combined with novel extraction techniques to enhance the natural flavors. You won't get endless options and ton of additives. Their approach is tea forward and simplified in order to let the carefully curated tea ingredients shine! The flavors are unique and bold. Chagee's signature BOYA tea features a special blend of premium tea leaves extracted to perfection. The flavors are a careful balance of floral and earthy tones while remaining grounded and simple. The texture is smooth and even silky. The aroma is intoxicating and addicting. Combined together, this delivers a cup that is as close to perfection as it can get. The atmosphere of the "modern tea house" as they like to label it is immaculate. It's modern yet simple and elegant. It exudes fashion and confidence while not foregoing utility for looks alone. While aesthetically pleasing, the seating is actually quite comfortable, the lights are the perfect color temperature and intensity, and the decor is peaceful and soothing with their merchandise on display serving as a splash of color with their recognizable pattern. Examining the walls will also provide you with simple illustration and explanation of the various methods of tea preparation over the decades and how the techniques have evolved. Chagee has their own signature equipment and methodology to use pressurized water to extract the tea flavors while preserving the tea's natural essence and boldness while insuring consistency and output. The staff moves in a choreographed manner where every movement is precise and calculated, embodying the art of making tea while insuring consistency and quality in the preparation. They are also just extremely friendly and seem happy to work here, going out of their way to help you make sure you get the right order for you and your personal preferences. There are other Chinese tea chains that have more of the assembly line approach down to a science with an endless army of employees, making them even quicker and more efficient but can't complain too much. While yes, the lines are still crazy long and depending on when you come you may wait upwards of two hours or not at all, Chagee is a magical experience that is a special treat for everyone. Given the popularity, you may even run into an influencer or two; hi Andy and Michelle! I look forward to the day their stores are everywhere and you don't have to wait for a magic in a cup. The name in Chinese loosely translates to Tea Empress as the logo implies, but even more so, it's a play on words and references the famous Farewell My Concubine Opera. Overall, if you love tea forward flavors and appreciate the artistry that goes into modern and high end tea preparation, you'll absolutely love what Chagee has to offer!

Holy moly is it crowded here. Was just shopping and saw this line, so we decided to try it. I heard it's their first US store. It's a really pretty store, gorgeous cups and bags, but just okay drinks. I'm not sure if it's because they're in such a rush when we were there. The employees looked and sounded really tired. The girl at the handoff station was super positive though despite how busy it was; the guy at the register, not so much. The lady that looked like a supervisor or manager kept telling us to move forward in line even though we were pretty close to the people in front of us.. like this isn't going to make it move faster, just less comfortable. Overall cool place, decent drinks, but not really worth the time or money. Nearly 40 mins from line to drink, and at $6.50 a drink? Eh.

After months and months of seeing the ridiculously long line outside of Chagee, we finally got to try them when we stopped by around noon on a Saturday and (gasp!) there was no line stretching out the door and down the walkway. We only tried one drink because my daughter and I had already ordered our drinks from Redstraw and Wushiland (so many choices for tea at Century City!). My husband initially wanted to try the peach oolong but our daughter talked him into trying the Boya Tea Latte instead because jasmine is her favorite. He got it with less sugar but it was still a little sweet for me (I prefer to order my drinks with no sugar); however, the flavor was quite good. Can we talk about the straws for a minute, though? They are ridiculously narrow. His drink came with the triple straw, which was like three coffee stirrers or cocktail straws fused together. You have to exert quite a bit of force to even get the drink into your mouth, which I found incredibly annoying and my daughter loved, lol. She ended up trading her Redstraw straw for his tiny straw - she said it helped her savor her tea. Whatevs XD

There's an app for Chagee & you can get 15% off your 1st order. You can also order pick up, we got there before the rush and the service was fast. You can see your place in line on the app or the right side of the screen. I ordered the Boya Milk Tea, it was a slight jasmine flavor that isn't overly sweet. My friend ordered the Peach Oolong, unsweetened and refreshing. The place itself fits perfectly with the aesthetic of Century City, modern and a great spot to chill.

Came here on a busy Sunday. Waited about 5 minutes in line before ordering. The drinks came out after another 30 minutes. The inside is obviously very busy, but the service provided was very good. I would recommend ordering on the app and coming when your order is ready. Really cool decorations around and small tables to wait for your drink. Hoping to have more locations in the future!

Stopped into Chagee for the first time and went with the jasmine milk tea. It was clean, floral, and not overly sweet, which I appreciated. The tea flavor actually came through without being masked by too much milk or sugar, and it had a smooth finish that made it easy to sip on. You can tell the base tea is high quality. The staff was friendly and efficient. They handled a steady stream of customers without making anyone feel rushed. My drink came out in just a few minutes and was well-sealed with thoughtful presentation. The space has a sleek, minimal aesthetic. There's a calmness to the layout and lighting that makes it feel more like a tea lounge than a typical boba shop. It's the kind of place you'd want to sit for a bit rather than just grab and go. Overall, Chagee stands out for its emphasis on the tea itself. Worth a visit if you're looking for a milk tea that's a little more refined than the usual.

Fancy tea place forsure. I think I would lean towards this being 3 stars and average, but it just tasted like a lesser Molly Tea in SGV. Maybe it was because it was diluted a little? Anyway, the bags are GOOD and drinks are above average so.... I'm not sure if I would come back though, the price point is pretty steep. I get it though, it's in a mall.

Finally got to try this place as I have been wanting to try it in china but haven't had the chance to. line wasn't too bad when i went on a sunday afternoon, probably took around 20 minutes from beginning to getting my drink. staff was very friendly and helpful as well. i got the boya jasmine milk tea and the roasted oolong. they currently only have 5 items on the menu so i rlly hope they expand their menu soon. the boya is pretty good and has a strong aroma. the roasted oolong was decent at first but got really bitter as i kept drinking it.

This is for authentic tea lovers! It's way too good to pass up! So what really attracted me to this store is how they designed their exterior and interior. It's very modern, inviting and simple yet sleek. I mean it's a good place to get your tea cravings fixed. They have very simple menu which will not make you go crazy in going over everything! I love their Peach Oolong Tea Latte, which is very milk tea like taste but the tea base that's from China, tasted fresh, smooth and flavourful! With this being a tea, I like that I'm having caffeine fix but not as strong as coffee. Another Favourite is their Ceylon Tea Latte - cold, the taste is very chai like but not chai. Creamy and comforting beverage. This tea is specifically from Sri Lanka per the server, it's very good! For their pastry, we ordered their Ricotta cake and Cheese and bacon scone, which are good options!

Love this tea specialized shop from China now open for the first time in the U.S.! I visited this newly open store at the Century City Mall on a Thursday night and it was packed! My friend and I ended up waiting for around 25 minutes to place our order and get our tea, but it was so worth it. I ordered the peach oolong tea medium size and it was delicious at the perfect amount for a tea drink. It was creamy, light, refreshing, and not too sweet. I loved the peach flavor which wasn't too overpowering. For $5.15, it was a great deal. The interior was nice and I liked the display of the charger tea history. They had lots of workers preparing the tea, so it seems productive and you won't take too long to get your tea. I also like how they had another person taking orders in line with a tablet in addition to the regular order counter. I would come back here again regularly and would love to try the other drinks. I also hope they open up more locations soon!

I came here on a Saturday afternoon and the line was a little long but moved pretty quick! It was separated into two with an employee managing the line. I waited about maybe 15-20 minutes total overall. For my drinks, I ordered the Boya Tea Latte regular sugar and ice, and Jasmine Lemon Green Tea less sugar and regular ice. They display your name on their TV so that was nice to be able to see your order progress. There were a lot of orders but our drinks came out in about 5 minutes so not a long wait at all. The Boya Tea Latte was refreshing, and you can definitely taste the jasmine in the drink. As for sweetness, their regular sweet was more on par with other boba stores' 70%. The Jasmine Lemon Green Tea was fresh as well, although a little sour due to the less sugar customization. There were also chunks of the lemon in the drink which sometimes lodged in the straw so it was hard at times to drink. Overall, this is a solid spot for boba and their prices aren't that bad (paid ~$13 for those two drinks in large size) but I do wish they offered a couple toppings. The store is also decorated very nicely and well maintained. Would definitely come again if I'm in the mall!

Tried Chagee for the first time yesterday. We were actually there for their soft opening back in early May, but the line was too long so we decided to skip it and come back during a less busy time. So glad we did!! Despite the average reviews on Yelp, we didn't have to wait in line at all. We got to order immediately upon entering the cafe (cafe is very pretty with tall ceilings and lots of good lighting). We downloaded the Chagee app in advance and got a 15% off coupon for a drink. We tried the Iced Boya Tea Latte and the Iced Peach Oolong Tea Latte, both less sweet. The drinks were prepared in under 10 minutes. We walked around the mall until the app notified us to pick-up. The staff put our drinks in a cute takeout bag and were given these unique tritip straws to enjoy with our drinks. The teas were honestly very good. Very different from the milk teas we are used to around Orange County. Both teas were very aromatic and floral. We find them very pleasant. It wasn't watered down from the ice and the milk did not overpower the drink, only complemented it. The teas have a surprising amount of caffeine so it kept us well caffeinated throughout the day. We had a good experience with Chagee despite the average reviews. Would definitely pick it up again when we're at Century City. Hopefully their app will allow online ordering the next time we're back!

Chagee is the next hip tea shoppe to open in LA, and to no one's surprise was the wait nearly 20 minutes, with lines wrapped around the door in a way that blocked the entrance. There were a few staff members to "cut" the line in pieces, but many people started cutting, and the staff did nothing to control the line. Once inside their tall double doors, ordering was fairly easy. The best part is that the menu is fairly small, so this is a blessing for the indecisive. I ordered their BOYA Tea Latte with less ice and less sugar. Though it was still on the sweeter side, the drink itself was tasty. At Chagee, they also offer these "triple" thin straws which accentuate the flavors of the tea leaves? Now, I'm not sure if it's placebo or not, but it was refreshing on a hot triple-digit day! Outside of the drink, the cup design and versatile lid (see photo) - both of high-quality - shows that Chagee really invests in their product and in providing the best customer experience. Being close to their grand opening week, the staff were not surprised when I asked for a to-go bag despite having only one drink. Their bags are high-quality, and I knew I had to take it as a souvenir! For those sticking around, there isn't much seating with tables inside, moreso round sofas. However, there is a good number of seating on their outdoor patio. Just make sure it's not blazing hot in the middle of summer!

I did drive all the way from San Diego on a Monday right around lunch time to get Chagee because I needed to satisfy my cravings since my last trip to China. It was still quite busy. Ordering took about 5-6 minutes, pickup took about 10-15 minutes, so I was in and out pretty efficiently for how crowded it was. I got the boya regular tea with no adjustments and safe to say, I could easily had gone for another one right afterward. Price wise is comparable (prob better than other boba places I've had in Los Angeles) but definitely more expensive than it would be in China, which is expected. I missed the flavor and just a touch of China. I appreciate the great service and comfortable atmosphere!

Heard about this place being hyped up so came with low-medium expectations and hubby and I both agree it was excellent. We came on 11am on a Sunday and there was a small line. Ordering was quick, and we didn't wait too long. I loved that you could see your order's place on the screen. We know this is a more "traditionalist" place, ie, more tea focused. So don't be coming here looking for boba and jelly and add on's. In the era where tea is artificial and made from powders, I appreciate that you can really taste the gentle aroma and fragrance of tea in their drinks. We got the boya tea latte and the peach oolong tea latte, both were excellent. The decor is modern and sleek, and offers a beautiful place while you wait or hang out.

Chagee, the popular Korean drink invaded Los Angeles by opening its first brick and mortar store in Westfield Century City. The lines are long but it goes fast and lots of efficient personnel assisting customers. I bought the most popular tea drink which is BOYA, a jasmine infused tea which actually is my favorite flavor. I love both drinks and I'll come back to try other flavors. Shout out goes to these people who assisted me on making my visit smooth and without issues. They are Koi, Anne, Emme, Brianna and Lawrence. See you again soon!

Chagee is the newest addition to the Westfield Century City Mall in LA. The branding looks really upscale - as if Chanel opened a tea shop. They're known for their high quality teas from China and Asia, where they have several locations. Because of the name recognition, this location has generated significant buzz and it has significant waits. I read that the wait on the opening weekend was several hours. For my experience today, a weekday, it took me about 30 minutes to get my order in and I waited about an additional hour to get my drink. (Note that the opening weekend was only a few days before my visit today). Regardless, what was frustrating was that I waited a long time. I was order 1314 and I didn't get my drinks until after order 1345 was served. I feel that maybe this is because I ordered my drink hot? I'm not sure, but I felt that this was not acceptable. More importantly, what you're probably wondering is whether the tea is actually good? I think that the tea was actually exceptional. Once the hype dies down and the wait times drop, I think that this absolutely can be a four or five star experience. I got their roasted black tea latte and you could taste the fire-roasted tea leaves, which gave a nice smoky quality to the tea, reminiscent of how hojicha differs from regular matcha. I also got their signature boya tea latte (jasmine green tea), which was also delicious. You get really balanced mix between their milk, their floral jasmine green tea, and sweetness. I got this drink hot and I think it's nice as a hot tea. Would I wait this long for the drink? I can't say that I would; however, I would definitely come back when the hype dies down and I'll likely update my rating at that time.

I was so excited to try the 1st Chagee location in the US! Located in the Century City mall on the 2nd floor next to The Container Store. They were really busy on a random Wednesday afternoon. The menu is pretty small and I was surprised to see they don't offer any topping options. It's just tea and they also have some baked goods and merch in store as well. They have workers at the counter and also standing with iPads at the lines to take your order. The interior is really modern and I like the overall aesthetic. The outdoor seating is nice and feels less crowded. I wasn't sure if I should order the Boya or the roasted oolong latte. I asked for their recommendation and the girl at the counter said she liked the iced roasted oolong tea latte better but so I got that. I got it 25% sweet. I realized after-the-fact that the Boya is their most popular seller so I'll have to try it next time lol It took a while to get my drink (25 mins). It felt pretty cramped while I was waiting inside due to how crowded it was so I waited outside but had to keep checking the screen inside which I thought was a bit inconvenient. It would be nice if they can send a text message or something so you can come back for your drink when it's ready. I would imagine it would get a lot more crowded on the weekends so that would be nice. Perhaps the lower ratings I saw skewed my expectations but the tea itself was really good. Super smooth, not bitter at all. I've also never seen the nutrition info on my tea order before but thought that was nice so you can see how much caffeine, etc is in your drink! I also got the peach oolong cruffin, thought it was just okay. Super crispy on the outside and soft on the inside but the filling amount was minimal and overall just okay. I'd stick to just the tea next time but was nice to try! I didn't know this when I went but they ask for your phone number so if you want to collect points and utilize a coupon, download the app so you can benefit from it the first visit!

My friends have been nonstop raving about this place, so I finally decided to check it out--and omg, it did not disappoint! It honestly lived up to every bit of the hype. I came by on a Friday afternoon around 1 PM. The line was short--just a 5-minute wait to order and about 10 minutes to get my drink. The staff at the register was incredibly sweet and helpful. I ordered the Peach Oolong Latte, and it was sooo refreshing. Even with 100% sweetness, it wasn't overly sugary at all. It had that perfect "Asian-style" sweetness--balanced, light, and super drinkable. The space itself is so aesthetic. Even the cup reminded me of the Dior Cafe. There's lots of seating options both indoors and outside on the patio, which makes it a great hangout spot. I'll definitely be coming back to trying more of their drinks!

We finally checked out CHAGEE last weekend after hearing all the buzz, and the line on a Friday night definitely proved the hype is real. Since the line was pretty long, we walked around the mall for a bit and came back, ending up waiting about 30 minutes to get our drinks. Props to the staff, though. There was a lady managing the line really well, making sure the store stayed organized and not overly crowded. The logo and overall cafe aesthetic were super chic and minimal and definitely gave off Dior vibes. I tried the BOYA Tea Latte (Jasmine Green), which is one of CHAGEE's global bestsellers. It's known for its delicate floral aroma and smooth, silky finish. You could tell the tea quality was top-notch, but unfortunately, mine tasted a bit watered down. My friend ordered the hot Ceylon black pure tea, and that one had a much stronger, more robust flavor. Since they just opened a the first US chain few weeks ago, it makes sense that there's still a lot of hype. Hopefully, as things settle, they'll smooth out some of the kinks.

Tea heavy store with long lines at century city. Saw the hype for the store and decided to try it out. I got the Boya and peach oolong tea latte. The drinks were very bland and watered down. Staff was able to remake it for us upon request. The second time had a stronger tea and was better. The tea here is on the milky and watery side. Not as sweet but worth a try if the line isn't too long. Nice design on the cups and interior store. Comes with a nice lightly insulated bag for bigger orders

Was so excited to try this spot out after seeing all the hype. It's right next to the Container Store at the Century City Mall. I went on a Monday afternoon with almost no wait. I got their top two most popular drinks: the Boya Tea Latte and the Peach Oolong Milk Latte. The wait, service was incredibly efficient and the packaging was very nice. The tea itself was honestly just okay. It's a bit too milky vs. more tea flavor for my liking. Good to try once but not worth the wait.

Ambiance: it's one of the most popular and trendy tea shops, recently opened in Westfield shopping mall, a corner spot located on the second floor, right next to the container store Service: I've visited CHAGEE a few times since their soft opening and grand opening, staff are generally friendly and helpful, although lack of experience and very disorganized, given it's just opened and they would need time to wrap up everything, the lines were insanely long, and it took about at least one hour to place the order, according the the staff, it's literally three to four hours on the very first grand opening day. It's very disappointing for my most recent visit, they messed up two drinks in my order, and I had to wait extra longer to get my whole order ready, and the staff weren't showing apology for their mistakes, apparently they've not shown any better progress since their openings Drink: standard CHAGEE menu, and you can adjust levels of ice and sugar, note they focus on tea itself and don't have addons like boba BOYA Tea Latte (Jasmine Green) - **** Chagee's iconic bestseller, brewed using original Jasmine tea leaves in a intricate multi-stage process paired with quality ingredients, rich in tea and milk flavors, recommend for first timers Peach Oolong Tea Latte - **** lighter taste compared to BOYA tea, refreshing taste, recommend Roasted Oolong Tea Latte - **** creamy taste, recommend Jasmine Green Pure Tea - *** average Peach Oolong Tea Latte - *** average Price: two sizes to choose from, each drink costs $5+, the decent quality of the drink is good for a quick grab and go, but definitely not worth waiting in lines especially if they messed up your drinks

We came during their soft opening on a Saturday afternoon and there was quite a line already haha. Although, the line went by really fast, we only stayed for about 20mins? (i've been in longer wait times for boba, so this was not bad at all). There were plenty of employees to take the order and they were making sure we went down the line smoothly, which they did! The interior is modern and clean, they seem very prepared with their grand opening. They don't have a lot on their menu, and they don't have boba (or any other toppings) as they specialize in tea. I ended up getting their BOYA tea latte since they seem most well known for that. They also had samples on the side, which I really should have tried first before ordering, and I think I actually liked the white peach oolong tea better haha. After getting my drink, the prices are also very reasonable compared to other current boba places, which was about $5-$6 here! Trying the BOYA tea latte, it essentially tastes like a green milk tea, but more on the dairy and floral side. My friend just tried Molly tea the other tea and she said it tastes exactly the same lol. Although, this one is more milkier? Overall, it was still pretty good! If I were to visit the century city mall again, I would get this again if I was craving tea.

After hearing a ton of hype, we finally made it out over here. We waited 30 minutes in line, which apparently wasn't too bad. The servers were pretty nice, however, you do feel a little rushed and they don't take the time to walk you through the different items. It took about 15 minutes for our drinks to come out, and honestly, I expected a bit more. I drink a LOT of boba, and being an OC resident, I feel like I have a high bar for high quality boba, and this spot just missed the mark. The drink wasn't as flavorful as I expected, and I have a bone to pick with their concept of giving a tiny straw with three tiny holes which made sipping my drink feel like exercise. Don't think I'll be back, but it was good to try once.