CHAGEE Modern Teahouse

Tea house · Century City ·

CHAGEE Modern Teahouse

Tea house · Century City ·

Fresh-brewed and milk teas served in ornate cups

Information

10250 Santa Monica Blvd Suite #2020, Los Angeles, CA 90067 Get directions

@infatuation

132,814 Postcards · 3,234 Cities

Chagee Tea House - Review - Century City - Los Angeles - The Infatuation

"As part of its mission to stack itself with as many buzzy new spots as possible, the Century City mall is now home to the first US location of Chagee, a.k.a “the Chinese Starbucks,” with over 6,000 locations worldwide. The space resembles a luxury skincare store with gold panels, wood walls, and lines of gleaming tea machines on the counter. And drinks like peach oolong and roasted jasmine tea are served in ornate cups that look like collector’s items. We haven’t been here yet, but want you to know this spot exists." - Cathy Park

https://www.theinfatuation.com/los-angeles/reviews/chagee-tea-house

Chagee

CHAGEE Westfield Century City

@eater

391,688 Postcards · 10,991 Cities

The Biggest Los Angeles Restaurant Openings in April 2025 | Eater LA

"One of China’s most popular tea shop chains opened its first U.S. location at Westfield Century City; founded in 2017 in Yunnan Province and now with more than 6,400 locations worldwide, the brand is best known for fresh-brewed and milk teas served in ornate cups. The Century City outpost offers a menu of signature teas served hot, iced, or as a latte alongside pastries such as a jasmine tea–infused cruffin, and team members prepare the tea using special AI-powered machinery to ensure a consistent brew every time." - Mona Holmes

https://la.eater.com/2025/4/30/24420575/biggest-new-restaurant-openings-los-angeles-april-2025

CHAGEE Westfield Century City

@eater

391,688 Postcards · 10,991 Cities

China’s Most Popular Tea Shop Chagee Modern Tea House Opens Its First U.S. Location in Los Angeles | Eater LA

"One of China’s most popular tea chains, founded in 2017 in Yunnan and now expanded to over 6,400 locations worldwide—including across China, Thailand, Singapore, and Malaysia—is making its U.S. debut at Westfield Century City. The top-deck shop, located next to the Container Store at the former Sugar Factory spot, opened to the public on Saturday, April 26, with a grand opening scheduled for May 9; Westside blogger Todrick Allenspotted first noticed the branding there in November 2024. In advance of the Century City opening the brand filed for an IPO and is now trading on the Nasdaq with the ticker "CHA." The Century City location offers a full line-up of signature teas, including a peach oolong tea latte, roasted oolong tea, a jasmine green tea latte, and a blended caramel tea frappe, and specializes in both tea lattes (available with regular milk or oat milk) and brewed teas. Team members brew the tea using a special, artificial intelligence-powered process that extracts it in under a minute, resulting in consistent brews for every cup. Alongside the teas, pastries from Farmshop are available—such as a jasmine tea-infused cruffin, ricotta cake, chocolate chip cookies, and plain croissants. The minimalist interior is clad in blonde wood with a Hollywood-themed mural on one side and a display of the tea brewing process on the other; behind the counter workers attend to the brewing machines before calling out orders for pickup. Seating includes a few inside tables and couches plus outdoor patio chairs and tables, Noguchi-style lanterns hang overhead, and planters with trees are positioned throughout the space. Teas are served in ornate cups described as ones that "would look at home in a Dior fine china collection," adding a luxe touch to the shop's aesthetic. The arrival joins recent mall additions such as South Korean dessert cafe Knotted and Emma Chamberlain’s Chamberlain Coffee, and precedes planned openings including Super Peach (from the Momofuku group), Katsuya, and Casa Dania later in 2025." - Rebecca Roland

https://la.eater.com/2025/4/24/24415861/chagee-modern-tea-house-opening-los-angeles-century-city

CHAGEE Westfield Century City

@eater

391,688 Postcards · 10,991 Cities

Chinese Tea Shop Chagee Will Open its First U.S. Location in Los Angeles Amid Trump Administration Trade Tensions | Eater LA

"Founded in 2017 in Yunnan, the chain has grown to over 6,400 locations worldwide — across China and in Thailand, Singapore, and Malaysia — and is best known for its fresh-brewed and milk teas; menu highlights include a jasmine tea latte, Yunnan pu’er milk tea, and an oolong blended frappe. The brand leans into a more upscale visual identity that resembles that of Dior bags, with ornately decorated cups that depict horses and flowers. Its first U.S. location is slated to open in Los Angeles this spring at Westfield Century City Mall; Eater LA first reported the chain’s U.S. expansion in 2024 after Westside blogger Todrick Allen spotted branding at the former Sugar Factory space. On March 25 the company filed for a U.S. initial public offering (IPO), multiple sources report; if approved, it would trade on the Nasdaq under the ticker CHA. The IPO filing revealed revenue grew to 12.41 billion Chinese yuan in 2024 (about $1.7 billion), up from 4.64 billion the prior year, and the U.S. offering is expected to court stateside investors. These plans come amid escalating trade tensions — the U.S. imposed an additional 10 percent tariff on goods from China in early March on top of an existing 10 percent tariff implemented in February, and China responded with additional tariffs of up to 15 percent on some U.S. imports — and the effects of those tariffs on the planned U.S. expansion remain to be seen. When it opens, the location will join a dining lineup at Westfield Century City that includes Eataly, Haidilao, Din Tai Fung, and the recently opened Chamberlain Coffee, while the mall is also set to welcome Super Peach (from the Momofuku group), Katsuya, and Casa Dani later this year." - Rebecca Roland

https://la.eater.com/2025/3/26/24394652/chagee-china-tea-shop-opening-us-los-angeles-trump-trade-war

CHAGEE Westfield Century City

@davidcho

2,071 Postcards · 232 Cities

Peach milk tea

yelp

CHAGEE Modern Teahouse

Sardor A.

Google

CHAGEE is such a vibe! The place looks amazing — super clean and modern — and their teas are on another level. You can really taste the quality in every drink. The milk tea is creamy and just right, not too sweet. Staff are always friendly and quick too. It’s the kind of spot you actually look forward to going back to. Totally recommend!

Harry

Google

I've been wanting to try Chagee since I hear they opened in SoCal. We don't have any branches in the Bay yet. Wait times are super long due to brewing each tea per order. The wait was worth it as it was one of the better tasting oolong roast I've had. You can taste the higher quality difference compared to say a regular Taiwanese milk tea shop. I hope they expand north soon!

Isaac L

Google

I honestly don't think the wait justifies the product. We waited 2 hours for a queue of about 50 orders (70 cups). While the tea is okay, it’s not life-changing enough to warrant that kind of time commitment. I will give credit to the staff—they are very professional and do a great job of warning newcomers about the long wait times before they order. Only stop by if you have plenty of time to kill and aren't expecting anything mind-blowing

Kendrick K.

Google

There is always a long line. Luckily There was 0 line that day I went. Maybe colder days less people buy bubble tea? I tried the Roasted Oolong late - it was sooo good! Roasted Black Tea late is nothing too special

Gia

Google

TERRIBLE, DISRESPECTFUL, DISMISSIVE STAFF (PHOTOS ATTACHED) I visited the tea house today with my friend (I’m Asian; she’s non-Asian). We were excited to get the passport and attend their grand opening on January 23rd. DISCLAIMER: As a Chinese, I’ve been a fan of this popular Chinese tea house and have introduced several of my American friends to SUPPORT their business. My friends have all loved the drinks. When I picked up a passport from the counter, the staff member (1st attached photo) SNATCHED it from my hand and told me to “leave it there”, saying they were all samples. I asked where I could get a passport, as I was really looking forward to attending the grand opening. He shrugged and told me I would need to wait for it to be mailed. I then turned to my friend to confirm, who had received her passport from the SAME location. She told me they had simply given it to her directly. Easy peasy. So I insisted and asked to speak to another staff because I really wanted the passport and to SUPPORT THEIR BUSINESS for the grand opening . At that point, the staff member ROLLED HIS EYES and led me to the 1st manager (3rd attached photo). The 1st manager gave me the passport, but with a clearly dismissive attitude. When I reported the rude behavior of the staff member, he said he would “have a talk with him”, but it was more likely that he’d turn around and forget about the whole thing. I then asked to speak to another manager. PATRICK (2nd attached photo) came over and offered a very generic apology, saying things like “I’m sorry about your bad experience”, but then stated there was “nothing he could do”. Seriously?? Even without working in customer service myself, I know that meaningful service recovery involves a REAL GESTURE (like offering complementary drinks or reimbursement), not just a diplomatic , pointless apology. And my friend who DOES work in customer service supported this. When my friend suggested offering a small item (like a tea cake) to resolve the situation, the manager REFUSED. — It was clear that management did not FORGET to make things right, they INTENTIONALLY CHOSE NOT TO. Patrick briefly spoke to the rude staff member, but the conversation was quick. The employee returned unapologetic and even looked kind of happy, as if he was enjoying the scene. When I asked for the staff member’s name, Patrick said he “could not give out personal information”. All of the evidence strongly suggests that the manager was PROTECTING the employee who behaved inappropriately. During the argument , some other employees privately told us that this rude guy had DONE THIS TO OTHER CUSTOMERS BEFORE, and that the two managers had also TREARED OTHER STAFF POORLY. I was clearly not the first victim of their behavior. and likely won’t be the last. Eventually, Patrick refused to continue the conversation and claimed the situation had “escalated beyond professional.” DUDE. NONE OF THIS WOULD HAVE HAPPENED if you and your staff had acted professionally in the first place. Because I continued to stand up for myself, the second manager even THREATENED TO CALL SECURITY ON ME, only cuz I walked up to the rude staff and told him what he did was not cool. Chagee is a Chinese business. As a Chinese myself, I know many Asian customers hesitate to speak up when mistreated, but this behavior is not acceptable. These three ppl acted like they didn’t give a damn during the argument. But you know what? This is just a START. Me and my friend are BOTH going to expose you three on social media and call & email the corporate. I will never go back to any Chagee nor recommend it to my friend because of this experience. Also, these individuals involved should learn to respect customers and take responsibility for their actions.

Christina W.

Google

Was so excited to see they’ve come to the States! Tried this tea spot in Singapore and loved it! The menu here is really small but it makes sense since it’s a soft opening. Got the Boya Tea and the Peach Oolong tea and wow, they’re so good. Also got the peach oolong cruffin and recommend that too. There was a bit of a wait, we got there around an hour before closing and waited maybe 15-20 minutes to order.

Kelvin L

Google

First time coming to chagee and omg it taste so good! It was so good, I came back again on my last day in LA. I love both the peach oolong lemon tea and the jasmine green lemon tea. I haven’t tried their milk teas yet but the fruit tea is fireeee 🔥

Bourbon The B.

Google

I really like it not too sweet, and it’s something new for people who don’t drink coffee. It makes you forget the usual flavors from Starbucks. It’s something fresh, worth the price and quality. I hope they open more branches. The service is pretty fast, not slow at all. The staff are friendly and smiling. The packaging is beautiful. I’m waiting for the merchandise to be released — I really want to get a cup!

Sue W.

Yelp

Amber oolong milk tea: 10/10 (definitely ordering this again) The service was great. The person who took my order helped to recommend a couple of drinks. It was a short wait.

G S.

Yelp

TERRIBLE, DISRESPECTFUL, DISMISSIVE STAFF (PHOTOS ATTACHED) I visited the tea house today with my friend (I'm Asian; she's non-Asian). We were excited to get the passport and attend their grand opening on January 23rd. DISCLAIMER: As a Chinese, I've been a fan of this popular Chinese tea house and have introduced several of my American friends to SUPPORT their business. My friends have all loved the drinks. When I picked up a passport from the counter, the staff member (1st attached photo) SNATCHED it from my hand and told me to "leave it there", saying they were all samples. I asked where I could get a passport, as I was really looking forward to attending the grand opening. He shrugged and told me I would need to wait for it to be mailed. I then turned to my friend to confirm, who had received her passport from the SAME location. She told me they had simply given it to her directly. Easy peasy. So I insisted and asked to speak to another staff because I really wanted the passport and to SUPPORT THEIR BUSINESS for the grand opening . At that point, the staff member ROLLED HIS EYES and led me to the 1st manager (3rd attached photo). The 1st manager gave me the passport, but with a clearly dismissive attitude. When I reported the rude behavior of the staff member, he said he would "have a talk with him", but it was more likely that he'd turn around and forget about the whole thing. I then asked to speak to another manager. PATRICK (2nd attached photo) came over and offered a very generic apology, saying things like "I'm sorry about your bad experience", but then stated there was "nothing he could do". Seriously?? Even without working in customer service myself, I know that meaningful service recovery involves a REAL GESTURE (like offering complementary drinks or reimbursement), not just a diplomatic , pointless apology. And my friend who DOES work in customer service supported this. When my friend suggested offering a small item (like a tea cake) to resolve the situation, the manager REFUSED. -- It was clear that management did not FORGET to make things right, they INTENTIONALLY CHOSE NOT TO. Patrick briefly spoke to the rude staff member, but the conversation was quick. The employee returned unapologetic and even looked kind of happy, as if he was enjoying the scene. When I asked for the staff member's name, Patrick said he "could not give out personal information". All of the evidence strongly suggests that the manager was PROTECTING the employee who behaved inappropriately. During the argument , some other employees privately told us that this rude guy had DONE THIS TO OTHER CUSTOMERS BEFORE, and that the two managers had also TREARED OTHER STAFF POORLY. I was clearly not the first victim of their behavior. and likely won't be the last. Eventually, Patrick refused to continue the conversation and claimed the situation had "escalated beyond professional." DUDE. NONE OF THIS WOULD HAVE HAPPENED if you and your staff had acted professionally in the first place. Because I continued to stand up for myself, the second manager even THREATENED TO CALL SECURITY ON ME, only cuz I walked up to the rude staff and told him what he did was not cool. Chagee is a Chinese business. As a Chinese myself, I know many Asian customers hesitate to speak up when mistreated, but this behavior is not acceptable. These three ppl acted like they didn't give a damn during the argument. But you know what? This is just a START. Me and my friend are BOTH going to expose you three on social media and call & email the corporate. I will never go back to any Chagee nor recommend it to my friend because of this experience. Also, these individuals involved should learn to respect customers and take responsibility for their actions.

Eubene K.

Yelp

Since this place opened all you see when you come to century city is hoards of people with blue Chagee cups. Finally got to stop by! Went on a Monday around 3:30 pm and barely any wait Usually this place is super packed and line out the door. The inside is so spacious and clean! The whole room is filled with a pleasant tea aroma exactly what you'd think a tea shop should smell like. Staff is very attentive and polite even when under pressure! I got the day dream an ice blended tea frappe! Really refreshing creamy and sweet! I love how the drink is perfectly blended with no big ice crystals! Legit felt like snow! Will definitely be back! Really high quality tea! Love that there is a bathroom inside!

Melinda N.

Yelp

Got the Amber Oolong Tea Latte and my friend order the Boya Tea Latte. The amber oolong tea latter tasted sweeter than the boya tea latte. I would probably order the Boya Tea Latte next time. The line was long but they have a good process to get your drinks made. It's a clean tea house with tables/chairs to sit at.

Ahmed H.

Yelp

Cute aesthetic, high quality tea leaves but the experience is lacking something but I can't put my finger on it. If you're looking for a slightly higher quality tea alternative to Starbucks and happen to be in Century City mall then this is your spot. It's new but they're pretty organized, just could benefit from more wait staff, especially for their outdoor patio.

Courtney F.

Yelp

I've been dying for authentic Asian tea shops and this is pretty close. I got their oolong tea latte (with less sugar) and it tastes amazing. The inside is pretty more minimalist design and the people were friendly. It's on the higher side for a tea latte price wise but overall really enjoyed it

Alyssa H.

Yelp

I have been to Chagee twice. Once on opening week and once more recently. The wait time was much improved lol. They work reasonably quickly if you're not in a rush. The place is clean, sleek, and modern. The Ceylon Black tea latte was delicious. Very aromatic and lightly floral. Altogether lovely. Highly recommend. The peach oolong is very fresh and refreshing too!

Zachary D.

Yelp

Chagee Modern Teahouse is definitely an elevated tea spot with high-quality drinks, and it's clearly popular. The tea itself is good and lives up to the hype in terms of flavor. That said, the experience fell short. The staff wasn't particularly helpful or friendly, and service was noticeably slow. Because of that, I'm not sure I'd recommend it unless you're specifically curious about the hype and don't mind waiting.

Lynn L.

Yelp

ORDER amber oolong tea latte (2/5) jasmine green tea latte (2/5) both tasted watered down with a hint of tea. i ordered on the app and shopped around while i waited. you get a 15-20% discount when you order on the app. SERVICE quick and friendly AMBIANCE level 2

Ally U.

Yelp

The tea here is SOOO GOOD I honestly dont know why there are so many bad reviews! It was my first time here and there was no wait time. The cashier answered all my questions and I eventually ordered the medium Amber Tea Latte at regular sweetness (which is more like a 30%). Drinks take a minute to make and the tea tasted fresh and fragrant. I thought the milk would overpower the tea and it would just taste like I was drinking milk but the tea blended so well. This place was really good that I went back hours after to get a second drink and I tried the Boya Jasmine Tea Latte. This one was alot more lighter so I definitely do prefer the stronger bolder tea tastes on the opposite side of the menu. Overall I had a great experience here and I love how aesthetic inside looked. I wish there was a closer location to me!

Courtney T.

Yelp

First time trying this boba shop out after seeing the hype slowly die down and wanting to avoid waiting in long lines. The worker recommended the iced peach oolong tea latte. It was alright for the first couple sips but after a while, I did not like the drink.

Celine C.

Yelp

First time at Chagee with no lines due to the rain. Ambiance was good with a ton of merch on the wall. Server was friendly and recommended the Boya latte for my first visit. I got the hot one since it was really chilly outside. The latte tasted like any sweetened milk tea from any random boba shop. It's just not memorable. Nothing stood out significantly to make me want to come back for more. Regardless of taste, I'm glad I finally crossed this tea house off my list.

Mary A.

Yelp

We ordered the regular Roasted Black Tea Latte and a large Amber Oolong Tea Latte. The total came out to about $17 for both drinks. The drinks were great! Not overly sweet, and you can really taste the tea. We also recommend trying the Jasmine Green Lemon Tea and the Boya Jasmine Green Tea Latte, both are super refreshing and flavorful. Service was just okay, but the shop itself is clean and really nice to hang out in.

Ann T.

Yelp

I visited this Chagee location when they were still soft opening and before they opened their second location. This is definitely popular amongst those who are brand focused as their to go bags and cups have that "Toile de Jouy" design that people associate with Dior. They were having a deal where you if you download their app and mobile order you get a slight discount. Line was quite long, and not that many seats inside, but there were some outside and people just picked up their drinks to leave. By the time we were there in the evening, all the baked goods were sold out, but they had other goods on sale while you're waiting in line to take a look at, like candles, etc. I know this is a newer trend with a lot of Chinese franchises (you see this with Auntea Jenny, Molly Tea, etc), but the first time I saw it was at Chagee and it was those trio flute thin straws that make you sip slower and to truly enjoy the tea. I got to try their Boya Tea Latte, Peach Oolong Tea Latte, Roasted Oolong Tea Latte, and the Peach Oolong Pure Tea. Definitely get the any of the peach teas if you're a peach fan, nice strong peach flavor without tasting artificial or like lotion, followed by the subtle roasted tea flavor. Delicious. Of the tea lattes, the best had to be their roasted oolong tea latte, love the roasted rice/tea flavor and the Boya tea latte is decent too. All tea lattes were creamy and milky, delicious. Not too bad when I went and they're finally opening a bunch everywhere. Just gotta wait for 1 to open in the 626.

Jie G.

Yelp

This chain coming from China has set up a record of selling the most boba tea in China, named Boya 伯牙琴弦,a jasmine flavored green tea, so I decided to give it a try. With $6.53 for a regular size, the milk tea is just average To my taste. I asked for zero sugar which is a plus as not every milk tea shop offers zero sugar drinks. If you enjoy the super modern ambiance and decide to chill here for an afternoon when in the shopping mall, maybe this is a place worth stopping. Otherwise, find another milk tea place for the best bang for your buck.

Thien-Kim B.

Yelp

A must try. Artisan-level tea. Boya Jasmine Green: On par with Molly Tea's Jasmine Milk Tea. Very high quality. Amber Oolong (with Oat Milk): Tastes like an almond-- very nutty and fragrant. Extremely tasty. We came around 6pm. Crowded always but the shop had plenty of seating (mostly outdoors).

Jaylene L.

Yelp

Chagee has officially become a must-stop spot for us whenever we're in LA. Their famous Boya Jasmine Green Tea Latte is the reason we come back every single time -- it's light, refreshing, and delicious whether you choose whole milk or oat milk. If you prefer sweeter drinks, I'd recommend going with 70% sugar. I usually get mine with no sugar or 30%, and it's perfect. The store itself has a clean, calming ambience and their merchandise is super cute. I'm personally not a huge fan of their pastries, but the drinks more than make up for it. So glad Chagee finally made it to LA! Tips: to avoid the line; order on the App in advance and go shop until the drink is ready.

Priscilla O.

Yelp

Get the boya latte!!! Literally worth the hype. Iced! I can def see how the rest of the menu may seem blah to people but if you're a tea/quality snob you'll instantly know that Chagee's long line is totally understandable. Get the app and you get a free drink! Overall obsessed with the branding, vibe, and the customer service is great. A must stop every trip to Westfield.

Rebecca N.

Yelp

Finally got around to trying Chagee now that the lines have died down since their opening last year. I had high expectations, as the wait has been over an hour the past few times I've tried to come! I got the peach oolong tea latte, which the employee recommended. It was decent for the first few sips, but not so much after that. I think it was too watery / not flavorful enough? Overall, didn't agree with the hype and unfortunately wouldn't come back :(

Katherine L.

Yelp

Chagee is located in the century city mall and I've been looking forward to trying it out ever since the grand opening. Upon arriving, you'll immediately notice how extravagant the space looks. They have a ton of merch you can buy like a like a chagee shawl, branded chagee take away cups, etc. I spent almost 7 dollars on a regular size jasmine latte. I thought the customer service was pretty good considering I didn't like the sweetness level of my drink and they immediately were willing to make me another one no questions asked. That being said, the drink itself was OK. I think it could've been much better. Flavors are very light here. It tasted as if it was diluted and was very milky so I didn't even want to finish the whole thing. Unfortunately, I will not be returning.

Milko M.

Yelp

Stopped by Chagee and had a great experience! We ordered the Jasmine Green Lemon Tea and the Boya Jasmine Green Tea Latte, both "less sweet" over ice, and they were spot on. The tea itself is always smooth, fragrant, and refreshing--definitely some of the best we've had. Service was quick, friendly, and very helpful, which made the visit even better. The ambiance inside is light and social, a perfect spot to relax, catch up with friends, or just enjoy a peaceful drink. Highly recommend if you're looking for quality tea in a chill setting!

Henry S.

Yelp

I've been a big fan of Chagee during my travels in Asia, so I was genuinely excited to visit their first flagship store here. Unfortunately, the experience fell apart fast. I ordered through mobile and the wait time went from a few minutes... to nearly an hour. The display kept fluctuating with no explanation. When I went to ask for clarity, I wasn't met with help--just rude responses and vague non-answers. Even the manager couldn't give a straight answer or show any sense of ownership over the chaos. For a "flagship," the operation felt completely unorganized. The service didn't match the brand's reputation, and the experience left a bad impression. They need to fix the process and train their team on basic respect and communication. Taste is average and environment is overly crowded. 1 star for mainly the chaos.

Conor B.

Yelp

The best way to describe this place is, in my opinion, is Starbucks, but just for tea. But with higher quality ingredients and a much more limited menu. But, with everything on their menu you can get it hot, cold, with sweetener, without, etc. There are tons of options you can get with the small variety of teas they have. I will say this place can be incredibly crowded. It's also quite small so people will spill out in to the area just outside so it can be tough to tell where the line ends and where people just hanging out begins. But beyond that, the restaurant is very clean, inviting, and full of natural light. I just wish there were more seats as I prefer to enjoy my tea sitting down, not on the go. Prices are decent. You're paying a little more than you would at other shops, but you're also getting a much higher quality product so I think it is very justifiable. Now, to get a tad nit picky, I ordered a hot tea and when it was given to me, I was warned that it would be hot. However, I took a sip and it was just slightly above warm. That's not to say it was cold, but it definitely could have been hotter. But beyond all of that, Chagee was a tea shop I was so glad I stumbled upon. It is absolutely a must stop place for me now whenever I am in the Century City mall.

Kimberley W.

Yelp

Visited with a friend. We preordered online, and picked up. This time, I tried the roasted oolong milk tea. It was good, but I prefer the boya. I felt like the first 1/4 of the drink was great but then I was tired of the roasted flavour (probably just me) since it's pretty powerful. I also prefer the paper cups to the plastic ones, since there is a natural cup holder/ your hand doesn't get wet, but I guess they only serve boya in those cups? My friend got the peach oolong lemon iced tea and enjoyed it.

CiCi C.

Yelp

Location: Century City Mall, Level 2. Next to Container Store. Service: Expect a line and it sometimes takes a while for the tea to come out. Weekends are especially bad. Packaging: The to go cups are very pretty. Make sure to ask for a to go bag. Tea: All the tea are brewed fresh to order, hence can take a while to come out. Flavors are very traditional Chinese and boba. Hot and cold options. There is seating outside and inside. But can get quite full. My fav is to order tea, walk across to Knotted to get some Korean donuts and come back to enjoy it with the tea. Pricey for what it is, but I do love their packaging and a great meetup spot.

Sylvie C.

Yelp

I've heard so much about Chagee in recent times so I decided to try them out on a Saturday afternoon. I have no idea what I was expecting. The line was out the door for those who were attempting to place an order in-person and also mixed up with those waiting for their online orders. There were 82 cups ahead of me. I kid you not. My order was supposedly going to become ready in 118 minutes. The awkward long wait was horrific. I got to watch people have meltdowns. Drinks were piled up on the to-go shelf and in-person order pickup area. Some didn't know their online orders were ready on the shelf and apparently waited for nearly 2hrs. They stormed out angry. I can't blame them. My drinks became available after nearly an hour wait on standby. The caramel tea latte was way too sweet and much too melted by the time I received it. My peach oolong tea latte tasted diluted and nothing to write home about. The pure chaotic pickup process and the very underwhelming drink quality makes me not want to return ever again. I still don't understand what the hype is all about at Chagee, but I can confidently say now.....it's not worth the wait. Just go to Knotted across the corridor for much easier, faster, and 100x better experience in both service quality and food/drink quality. They make wonderful matcha lattes and their donuts are not too sweet. Best of all, wait time is nonexistent.

Ashley J.

Yelp

It's honestly just so bad. I have no other words. I've had Chagee in China and it tasted 100x better. Their most famous drink is the jasmine milk tea. For some reason, the tea flavor lacks potency and depth. It tastes like straight water. I asked them to remake the drink with perhaps less milk, and yeah it improved the drink by 5% lol. I personally think Molly tea is better

Trinny T.

Yelp

I made a line and it wasn't too long. But there is a useless app that I can't order from. There is a 15% off code on there. Anyway, I ordered one drink. The bag that comes with it is an ugly paper bag and not a cooler bag like other places. I think only when you order 2+ drinks they'd give you a cooler bag. I don't recommend this location because the parking is horrible enough itself. Maybe Westfield Culver City will be better when it comes out.

Marlo Y.

Yelp

This place opened relatively recently, and several of my friends highly recommended it, so I decided to give it a try. It's located on the top floor of the Westfield Century City Mall, tucked into a corner. The line was already stretching outside when I arrived, and the wait ended up being pretty long -- definitely an overhyped spot. Service itself was fine -- the employees were doing their best, but the line and crowd made the experience feel chaotic. The pricing isn't particularly great either, especially considering the wait. I ordered the boya tea latte. The drink was okay but fairly bland and not quite to my taste. I can see why some people enjoy this style of tea shop, but personally, it didn't leave much of an impression. Overall, I wouldn't make a special trip back here. For me, the hype and pricing outweigh the experience, though I'm sure many people love it and find it worth the wait.

Elika Z.

Yelp

Perfection - for the drinks, ambiance, aesthetics and service! We got the boya tea latte and the peach oolong tea latte. You can change the sweetness and milk substitution. It smells so serene and relaxing in there because of the brewed teas and its clean and very peaceful.

Kelly H.

Yelp

Ordered the oolong tea, green tea and peach tea. All the teas are freshly brewed and made on the spot. The service is excellent, the front counter cashiers are kind and accommodating. Sometimes there's a line here because of the high demand but I highly recommend this tea shop located in century city mall on the second floor. Plenty of parking in the garage. Ambiance is chill

Adrienne G.

Yelp

The more I come here the more I want it. First, few times I thought it was nothing special but I kept craving the tea. There's no other places like this in LA because there are only tea options, no coffee. I've been waiting for a place that specializes in tea that isn't a boba shop. The tea is a bit pricey and the waits can be pretty long. Would recommend to order ahead to avoid the long waits. Otherwise, the tea is good quality and I keep coming back for more.

Emily Z.

Yelp

I love Chagee! Parking is free for an hour at Century City. I highly recommend getting the chagee app to avoid the wait. the lines have died down a little but it's so convenient to just shop and pick up your drink when it's ready! i love the boya jasmine green milk tea, but keep in mind their latte drinks are peettt heavily caffeinated! their peach oolong milk tea has around 200 mg of caffeine for a large!

Brian W.

Yelp

Chagee is a new and extremely popular modern tea shop in Century City Mall. This spot is popping, as we had to wait around 30-40 minutes! I thought the tea was solid, but nothing amazing. The interior is much larger than I expected, with cool descriptions of all of the fun details about their teas. Overall, Chagee is a solid tea spot, but I didn't find it good enough to justify waiting in such a long line.

Sarah Y.

Yelp

I came while it was moderately busy but appreciated the worker that managed the line as it had to be split off to prevent blockage of the common area. My friend and I tried the boya tea latte and peach oolong tea. It was similar to other Chinese tea shops in that the straw is the skinny 3-tiered kind and the tea flavor is stronger than the milk which I like.

Justine H.

Yelp

I've heard so much about Chagee that I was really excited when I finally had the opportunity to stop by and try. It was extremely busy, so we waited around 35 minutes to order and then another 10 minutes for our drinks to come out. The line does move fairly quickly, but no drink is worth a 45 minutes wait in my opinion. I opted for the iced Peach Oolong Tea Latte, and my fiancé ordered the Jasmine Green Pure Tea. This spot truly focuses on tea so there are no toppings available. The teas are solid - very fragrant and smooth which is how I love my teas, but definitely still overhyped. I will say that the packaging is very cute and reminiscent of Dior, but other than that there really was nothing special. They also sell some interesting pastries, but we didn't get any. The prices are very reasonable at around $6 for a large drink, although the parking in this mall is expensive and hectic. Can't say I'll be back, but it was fun to try.

Yumi L.

Yelp

Hype seemed to finally die out so I came on a Friday morning to try. There was no one in line so I walked straight up to the counter. The pastry box was filled too. I had the oolong milk tea and substituted the whole milk with oat milk. Wasn't really a fan of the drink but it might be because of the oat milk. I tried my boyfriend's green milk tea with whole milk and enjoyed it 10x more. I really liked their cruffins. Tried the peach oolong and jasmine one and enjoyed the unique flavor that you could only find at chagee.

Virgilynn B.

Yelp

I only ordered 1 drink which was the hot peach oolong tea, unsweetened. It was ok but I think if I added a sweetener it would've been better. Service took a while since it was a busy Saturday night. Ambiance was loud with tables and seating indoor and out. Once you walk in, the aroma of the tea smells so good. As a first timer, I enjoyed it and would definitely come back.

Darlene Y.

Yelp

Chagee is great when you don't have to wait in a crazy line. The tea is very well made and doesn't taste watered down. The packaging is also really well done--kind of reminiscent of a Dior print, and they put it on both the cups and the bags. ENJOY! PS: It's right next to container store, and you can now do online order for pick up to avoid lines.

George S.

Yelp

We finally got to try this place and it was good. We tried their signature Roasted black tea latte, Roasted oolong pure tea, and a Nutella Cruffin. The drinks were very good and the pastry was soft, buttery, sweet and flakey. We liked the fact that you can adjust the sweetness level and ice level as well. The cafe was very bright, spacious and clean. There is ample seating inside and out. The lines can be long at times but the service and staff are all helpful, nice and attentive. We'll be back to try some other items. Happy Nom Nom!

Sarah L.

Yelp

I stopped by on a Friday (after 8pm). I ordered a jasmine milk tea latte. I was surprised to learn that this tea house doesn't do toppings. I waited less than 10 minutes for my drink and I'm very satisfied with what I got. The tea flavor is complex and smooth, would def return if in the area/the mall. Even though I got 100% sweet, it wasn't overwhelmingly sweet. Not too sweet is the gold standard.

Paula L.

Yelp

Came here a 2nd time to try the Boya tea latte and the peach oolong cruffin. They both did not disappoint, but I did like the peach oolong tea latte better though since it was fruity. The cruffin (a hybrid of a croissant and muffin) was nice and flaky on the outside and soft in the inside. It was filled with a creamy peach oolong custard which wasn't too sweet, which I liked. Like my previous experience- although there was a line, it moved quickly and the drinks came out in about 10 minutes. Also, don't forget to use the app. They have occasional coupons of 15-20% off.

Robert G.

Yelp

With customer service All Star Anna doing an amazing job as a ground traffic controller navigating another line of humanity here, all is well. Went ahead got my usual and got on out. Once again a display of great customer service here at the Century City Chagee!

Anna P.

Yelp

I love Chagee!! Not only the drinks were really good, but the presentation was so unique. They served the drinks in this Dior inspired cups with matching bags, which made the experience extra special. Such a fine touch that makes them stand out from other tea shops.

Curtis K.

Yelp

Wanted to give this place a try as we were in town. Outside and inside was decored really nicely. Really upscale feel. Somethings i noticed really quick was the customer service was great! There was a appstore promotion of 15% off and i was super suprised that the person taking our order was able to pull up the coupon and instantly apply. We ordered the Boya Tea Latte and the Peach oolong tea latte. We liked the Boya Tea Latte, but the Peach oolong tea felt a bit too artificial, and also seemed like the tea was diluted, and not as strong. Would not get the peach oolong again. If we are in the area, would come back to try the other drinks.

Novia E.

Yelp

Finally oh finally, I get to try Chagee. I'm not sure why they decided to open in Culver City and not 626, but I think it's like what the reviews been saying. They are famouse with their teas, so it's very strong. It's not your typical boba shop. I think it's good and I like their oolong tea with less sweet. I'd recommend to order with less sweet if you want to taste the tea stronger. They are busy and move pretty fast. I'd say I waited around 15 minutes for my drink to come out. There were 10 people working, and there are plenty of seats as well. It's located at the corner and very top floor of the mall.

Lucy W.

Yelp

CHAGEE is one of the most POPULAR TEA SHOPS IN Shanghai China, when I went last year I was obsessed!!! I am so happy it's now in LA! It did not disappoint ! The aesthetics is celebrating Chinese culture in the west , well balanced and the taste of the drinks is just as good as I remembered it. HIGHLY recommend : ROASTED OOLONG TEA LATTE : strong creamy mix tea flavor and sweetness levels make sure to always go less sweet ! PEACH OOLONG TEA LATTE : super refreshing !!! And also I think less sweet was good and I have a sweet tooth. There was a line up , but not too long and definitely worth it ! Clean atmosphere, good service. Lots of seating outside. high quality tea here for sure ! Hope they expand all over SOCAL SOON Follow me for more foodie adventures , -LIVING WITH LUCI

James R.

Yelp

Emily J.

Yelp

- Overall Experience - 9/10 - I love this tea shop that is in the Century City Mall. This is their flagship shop and is very nice and quaint in the corner of the mall area next to the container shop. It is a nice place to shit and chat inside the store or outside in the patio area. The service at the shop was nice when it isn't crowded and now you can do mobile ordering when it is more crowded. The parking is in the mall so can be kind of pricey depending on how long you stay. It is good if you want to stay a while to park across the street on Santa Monica Blvd with meter parking. - Drinks - My favorite drink that is well balanced between tea, milk, sweetness, and caffeine is the Roast Black Tea Latte. It is good with 50% sugar. I also like the Amber Oolong Tea Latte with a lighter & mellower flavor. I have also had the BOYA Latte and the Peach Oolong drinks too. They were both on the light tea side if that is what you're looking for. The peach oolong has a strong peach flavor. - Overall - This would be a tea shop that I would return too now that I have tried multiple drinks from the shop. I have also had their drinks at random pop-ups at different stores in the mall too. Also came to the shop when they were doing a cute free keychain plushie with drink purchases.

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Chagee Tea House - Review - Century City - Los Angeles - The Infatuation

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CHAGEE Westfield Century City

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Peach milk tea

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CHAGEE Modern Teahouse

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Amber oolong milk tea: 10/10 (definitely ordering this again) The service was great. The person who took my order helped to recommend a couple of drinks. It was a short wait.

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Chagee Tea House - Review - Century City - Los Angeles - The Infatuation

The Biggest Los Angeles Restaurant Openings in April 2025 | Eater LA

China’s Most Popular Tea Shop Chagee Modern Tea House Opens Its First U.S. Location in Los Angeles | Eater LA

Chinese Tea Shop Chagee Will Open its First U.S. Location in Los Angeles Amid Trump Administration Trade Tensions | Eater LA

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Chagee Tea House - Review - Century City - Los Angeles - The Infatuation

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