Dani S.
Yelp
It was my birthday and made a reservation. Noted on my reservation that it is my birthday and requested that I would like a nice table. We came in and we were not greeted. We waited and then this guy came and said he will help us, shortly, we had to stand and wait for quite a bit, while the manager was on the phone and the other staff were socializing. No one paid attention to us. We waited and waited. My mom has mobility issues and not once the manager stopped talking on the phone and took upon himself to support us. We were then taken to a table which was by other people, sitting just right by them, and I requested if we could get a different table, since I wanted privacy for my celebration and just then we were seated at a table by the kitchen door and bar, where it was dark and high waiters traffic bussing orders right by us. I asked the manager who passed us by to get to seat us somewhere else and he says to me "tell me where you want to sit and I'll sit you, there"... not very courteous... and I responded, maybe "you" could suggest the best table, since it is my birthday and I have noted in my reservation I wanted a good table. The restaurant wasn't busy, if it was a quarter full, at its best. The manager, then, suggested a table. We were sat down and had to wait, again...this time for our drinks. They messed up our drinks order and only brought me, drinks, while my mom and dad had to sit there and wait with water for a good 10 minutes, until my wine wasn't ice cold, anymore... Then, they messed up our appetizers. We ordered a lobster dip for each of my mom and dad and they only brought one to share. All this time no one stopped to check on us, or wish me "Happy Birthday!"not even once, although I mentioned to the manager, this was my birthday. He didn't let the waitress know; I mentioned to her. Then, the main course came. The food was not bad, but it wasn't exquisite, as we have experienced in the past at Chelsea Farms. Then, they asked us if we wanted a desert on the house for my bday. To my surprise, the bill came, and the desert was added to my bill. My bill was $217.70. We weren't given the service and consideration I expected and received in the past at Chelsea Farms Oyster Bar. I wasn't celebrated and they weren't very courteous to me and my folks.