eve s.
Yelp
I'm so disappointed to give this place a negative review. I was hoping to have a new teriyaki joint close to home. I went in here in mid-afternoon and the cashier did not seem very friendly, she seemed more concerned with watching the overhead security camera screen to monitor the group of 3 teenagers who entered. They all paid for their purchases, I am glad to report (eye-roll).
They upcharge $.50 for credit card transactions, regardless of the price-- there is NO sign stating this anywhere. That's ridiculous. They upcharge to go orders but don't tell you that until you ask why your total was more than the price on the board. Not that $1.00 extra is a huge deal, it just seems like it could be arbitrarily applied depending on the customer/cashier.
I ordered regular chicken teriyaki. While the portion size was very big, the chicken was WAY over-charred. Everything in the container tasted burnt. It was inedible. Texture wise, it's definitely previously frozen, kind of a slimy/squishy texture. Do not recommend.
I perused the beer selection while I waited for my order. It's decent, heavily local, but prices are worse than most nearby gas stations. They have seating inside, and outside, and a bar to pour draft beers if you're so inclined. (Be warned, the bar stools are for a regular height bar counter, but their counters are cashier height, but they have tables) I can see that in warmer weather, sitting on the patio outside might be ok (if you like sitting by an intersection), but inside it's very much like a convenience store with two small seating areas. You will be forced to hear the incessant "bi-ding, bi-ding, ding, ding" sound of the motion detector going off every time anyone inside moves a muscle. There are large screen TVs up in the corners of both indoor seating areas, and a gazillion menu screen TVs (that don't tell you about upcharges) above the counter.
TL:DR; I think the customer service is lacking, the food is not acceptable, and their prices/selection are convenience store for sure.