Kenny A.
Google
I was the other business associates of the three at this place today with andrew the gentleman who commented earlier. I'm only leaving a review now, because the owner commented on Andrews review, and clearly misrepresented the situation after verbally attacking us eating the pizza we ordered at his place and sitting outside. Literally nothing the owner said in his comment to andrew's review was true. Andrew didn't text him from outside, in hopes to "beat the line" there was no line, My associate and i were meeting andrew, and decided to sit outside to wait for andrew since we were early, maybe the owner assumed that was andrew, but it was not. who was held up at another meeting, and in fact told me he had texted an order for the pizza ahead of time. when we arrived there was a couple with a dog finishing up, and the two people there waiting who had already ordered for some burgers, I believe. The three of us in line, and another unknown gentleman joined a little later after the follow exchange we simply sat outside talking business with andrew and the other person in our party. so we didn't attempt to beat the line, thats childish and silly.
Andrew was excited to take me there for our meeting and we had talked about it for like a week. I actually called to make a reservation and was told to text by the message which I did. I told the owner I was stoked because i love Detroit style pizza, even tried to tell the owner while standing at the register that i liked the place and was excited to try to the pizza, but it got drowned out when he bit Andrews head off at the register. he clearly misunderstood the question and the calm non-rude tone in which it was asked... about whether or not we could text orders in or not, and clearly he was upset due to being understaffed as he expressed, and said "i can cancel the order if you want, its your life, I'm just in it." but his behavior was unacceptable. Clearly he didn't see me smiling and pointing to the pizza saying this looks so good and giving him two thumbs up. because it was great looking pizza. I was also friendly to the kid that brought the pizza out to us, he was wearing a red sweatshirt today, nice kid. I smiled and said "thank you dude, i'm super excited about this" since i was visiting park city for the day and loved Detroit style pies. the owner from the very first interaction treated us like we were bothering him. i was legit confused at his reply to the question about texting orders in or not. he said he didn't have time that he was understaffed and that we didn't have to order if we didn't want to, then he said he could cancel the order. also confusing. then he made the glorious pizza. (enter the kid in the sweatshirt.) he brought it out was friendly and i said thank you^^^ see above. then he went inside. i noticed the owner come to the window and he made eye contact with me... mind you i'm just there for the first time. sitting out side enjoying conversations with friends. I noticed him, waved, and said this looks amazing, I pointed to the pizza and after opening it and gave him two thumbs up. because it looked incredible. AND IS WAS. then like a minute later he came rushing out super aggressively , and told us to leave, and he didn't care if we left a review but that if we didn't leave he would report us and call the police for trespassing. it was the weirdest situation i've been in for at least 10 years. I have never been yelled at by a storeowner in my life, and especially after being stoked and enthusiastic about the pizza. so we left, and didn't say a word to him. we never berated any employees. i only saw the owner and the red sweatshirt guy. he did say he was understaffed...AND I CANT STRESS THIS ENOUGH. I was smiling at the guy and telling him this pizza looked amazing. which is was. it was incredible, but man what a confusing experience.
Seems like we are not the only one to comment on his rude behavior and lack of customer service. Great pizza, but this was legit wild to witness a guy that unhinged and childish. super sad cause the pizza was awesome.