Aaron V.
Yelp
My mantra is, a restaurant begins with five stars and it's their's to lose; as long as the food is as advertised and the service is decent (everyone has off their days), the location will get a five star review from me. However, this food truck definitely was on track to a scathing one star review until the food saved the day.
On a late Saturday night, we were craving some food but wanted something different than McDonald's or the typical fast food joint. We found Clutch City Cluckers: a local Houston food truck known for its fried chicken. We got there and ordered one sandwich, and with 4-5 people ahead of us, we were told a 15-20 wait at most.
It took almost an hour for us to get our food. An hour. I would understand if the line had 15 people ahead of us, but I could count the number of orders ahead of us on one hand. At one point, we wondered if they were butchering the chicken live behind the truck, that's how long it took. We noticed a few people actually asked for a refund and left after waiting for a while. I'm not sure if this is how long people normally wait for food here, but the night we went definitely seemed like an off night for the staff.
Finally, we got our food. We sat in our car and immediately started tearing into our sandwich, and... it was flipping delicious. Best fried chicken I've ever had. Perfectly crispy chicken yet tender and moist. I was so conflicted. On one hand, the service absolutely frustrated us, but on the other, the food just blew our minds. So good that it turned a definitive one star review into a three star.
This place had potential, but the service ultimately turned us off. Will we ever return here? Probably not. However, will we ever forget the unforgettable fried chicken at Clutch City Cluckers? Most definitely not.