Steve F.
Yelp
For years and years, I've loved Dan's Hamburgers - specifically, their cheeseburgers and their curly fries. Although I've been hitting the location on North Lamar Blvd. more often (as recently as a couple weeks ago), I was in the vicinity of the one on Airport Blvd., where I hadn't eaten in three, maybe four, months, where a cheeseburger with curly fries beckoned me in.
Inside, I found the counter staff were gone; there were things on the counter where there had been clear spaces for placing orders. A short, unfriendly woman told me tersely to have a seat and she'd be with me shortly. WTF?! Table service? At Dan's? I took a table, he brought me a menu, and I ordered, begrudgingly, because I was there and I really wanted a burger and curly fries.
A tall man in white kitchen-worker garb, with his hands clasped behind his back - with the appearance and air of an orderly at a mental hospital - loomed nearby. He kept staring at me, so I looked back at him and made a gesture that signaled my annoyance with his unwarranted attention. He persisted, so I did it again. He then asked me, insincerely, "Are you okay?" I replied, "Just fine. How about you?" That seemed to deter his gaze for a while. However, he creeped me out by standing there, seeming to be waiting for an inmate to act-up so he could rush to restrain them.
I got the impression that he and the waitress were husband-and-wife, and the new owners of the franchise, imposing their idea of how to operate a restaurant upon a Dan's; so out-of-touch (perhaps because they were foreigners) with how things are done around here.
As I was just finishing-up the meal, the orderly came over and imposed himself on me, collecting my plate and silverware. I objected to his overbearing action, and he asked me, passive-aggressively, if I wanted the plate and silverware back. I replied, "I don't want to interact with you."
This was one of the rare occasions when I've not left a tip for table service, due to a) my reasonable expectation of not having table service, and the obligation to leave a tip for it imposed upon me, b) the apparent new proprietors were such jerks, and c) because this Dan's, where I'd previously loved to eat, has been irrevocably ruined for me. If the Dan's on North Lamar gets bought-up by clueless foreigners and corrupted by table service, I'll stop eating there, as well, favoring the P. Terry's a few blocks up the street.