Amy J.
Yelp
My boyfriend and I were super excited to try this place after seeing the great reviews that had been posted, but we were extremely disappointed.
My boyfriend and I made an extremely last minute decision to eat here, we were really looking forward to it after seeing the great reviews about both the meat quality and the service here. The restaurant was empty when we entered with all but 2 other tables seated inside. We sat down, and took maybe 3 minutes looking at the menu before we were approached and asked if we were ready to order. This was our first time here and our first time looking at the menu, so we said we needed more time. Our waitress walked away, and not even a foot away from our table, I heard her click her tongue. I was extremely shocked but considered that maybe I had misheard.
We ordered our food, and all the side dishes came promptly. We were pleasantly surprised about how many side dishes there were, but to our disappointment, we only liked 2 of them. When the meat came, our waitress came over to cook it for us, we were extremely excited to try the meat especially since it was being cooked on a charcoal grill which is somewhat unusual and rare nowadays. But the meat came out tasting burnt rather than smoky, to the extent that it had a bitter aftertaste. The meat quality itself was not notable and rather disappointing.
To top it off, the entire cooking process was so awkward. I think the air vent suction thing might not have been working because the waitress had to keep holding it above our meat...maybe a little too close that at times we'd see it touch the meat. It was awkward because she was using tongs to hold the vent down, and at times it'd slip and swing too closely to us in the air. At some point one of the waitresses came over to ask if help was needed, she tried to push the vent down with her hands, but the moment her fingers touched the hot vent, she sharply withdraw her hands with a gasp. It felt like they didn't know what they were doing
The entire experience felt extremely inexperienced and unprepared. It was as if the staff was new or received no training to prepare them for a kbbq restaurant, and maybe the equipment was also not working. I was also feeling extremely self conscious because being the only table that needed serving in the restaurant, I guess all the attention was on us. I could feel the stares of the maybe 4 waitresses on us for most of our time there, and since our waitress was grilling our meat the entire time we were sitting there, it was a bit awkward to have conversation. We ended up just eating in silence and leaving within 30 minutes of us being there, which was no fault of their own, but a factor to consider.
Although we really wanted to like this place, we didn't and probably won't be back to give it another chance :(
Disclaimer that we did come extremely late for dinner, but they accepted us, and I feel like if you aren't able to provide the same quality of service or food, that's when you should stop accepting customers.
