Doug dC
Google
St. Rose has always been our hospital of choice, and we even drive farther just to come here. During our most recent stay, that trust was reaffirmed.
The nursing staff on the 4th floor were absolutely outstanding. Compassionate, attentive, and professional from start to finish. I even submitted a nomination form for their internal award because they truly went above and beyond.
The doctors were also exceptional. Dr. Kostanian is nothing short of a lifesaving hero in our eyes. Dr. Hamza--amazing. She stepped in with such kindness, professionalism, and care. She made my wife feel comfortable, respected, and even complimented her smile. That human touch makes all the difference in the world.
Now, the other side of the coin: Dr. Rashin Gholamrezaee. To be blunt, she was a disaster. She came into the room, immediately dismissed me, and repeatedly cut me off mid-sentence like my time and voice didn't matter. That's not confidence--that's arrogance. Patients deserve to be listened to, not bulldozed. Her bedside manner was rude, dismissive, and flat-out unprofessional. I wasn't looking for special treatment; I was looking for basic courtesy. And she couldn't deliver even that.
If this is her idea of patient care, it doesn't belong at St. Rose. When Dr. Hamza took over, the difference was night and day--a reminder of how medicine should be practiced.
St. Rose remains a 5-star hospital in my book thanks to the incredible nurses, Dr. Kostanian, and Dr. Hamza. But let me be crystal clear: Dr. Gholamrezaee was a stain on an otherwise brilliant team. Feel free to contact me if you'd like me to discuss further.
Doug del Castillo