John E.
Yelp
This was a mixed-bag experience. The seating and lighting were comfortable, but the noise was quite unnerving. Thumping music from across the street flowed in, and added to the customer conversations it was almost impossible to hear our waitperson, Cayla. She was very friendly, but very hard to hear. Not her fault, the room was just too big and competing with outside noises.
We ordered the Goat Cheese to start, while we looked over the menu. As we waited on the goat cheese, we ordered two more appetizers... the Tuna Tartar and the Korean Fried Cauliflower. The tartar and cauliflower arrived and both were exceptional. The tartar presentation on the unique expanded rice cracker was beautiful. As we finished them, we had to remind Cayla that we had ordered the goat cheese. The goat cheese finally arrived, but this one got only mediocre adoration from the three of us at the table. It was good, not special, and quite a small portion compared to the other two appetizers.
Cayla told us about several specials that were being offered. Honestly, we could barely hear them. I caught "mussels and pasta" as one of them, and asked her to describe that particular special again. Once again, no one at the table could hear anything other than "mussels" and "pasta". But I thought... what the heck, so I ordered that special since I love mussels. The two other patrons at my table both ordered the Steak Frites (New York Strips). Sadly, our waitperson returned about 5 minutes later to inform me that the mussels and pasta special was no longer available!! Seriously? A restaurant of this caliber should have a better handle on communication with staff when items are close to being 86'd. Disappointed, I simply ordered the menu's only other pasta dish, Pasta Dudley. When the entrees arrived, I was given no silverware to eat my meal with! So I waited until I could flag down a waitperson to get me some. On the plus side, my friends who ordered the Steak Frites both loved their dishes. In fact, one of them commented that it was the best New York Strip he had had in a very long time. I tasted a piece and had to agree. Delicious. My pasta on the other hand was a big disappointment. The chicken was dry and I don't believe the advertised fennel was included in the dish, but then the sun-dried tomatoes overpowered everything else so it was hard to tell. It was about as rewarding as a pasta dish from Denny's... completely underwhelming.
One of the patrons at my table ordered a bourbon drink and did not like it. He asked if it would be possible to exchange it for another drink, stressing to Cayla that if an exchange wasn't possible, he'd understand and keep the drink he had. We were told that exchanging it was not an issue. Then, when the check arrived, we were charged for both drinks. We simply paid for both, but it was another disappointment.
While the good outweighed the bad, as a whole, the dinner was not the experience that its price point implied it would be. I was left wondering how many people might be convinced this was sophisticated dining.
Dudley' suffers by not being mediocre or excellent. It sells itself as something it isn't. Hopefully, it finds its voice, or that our experience wasn't the norm.