Jacqueline V.
Yelp
My family and I frequent El Atlacatl on a regular basis, depending on the day we go to different locations near us, but recently this has been our go to location. Really there isn't much to say, if you want some solid Salvadorian/Latin American food (pupas, cuajada, ect.) at a great price, you cant go wrong. The food is typically cooked just right, there are plenty of options, and like I said the price is right for the deliciousness.
The only reason for the 3 stars is because the consistency of the food varies, and the service isn't stellar. The lack of consistency in the food can just be chalked up to, you know...being human, but it is worth mentioning - sometimes the eggs are perfect, and sometimes they're a bit burned. But again, people are human and it still hits just right.
As for the customer service, the waiters typically seem like its painful for them to be there, and sometimes orders are forgotten, or they bring the order to the wrong table (multiple times). And also if you order to go you get charged .25 for the container, but if you order sit down and then ask for a to-go container there is no charge for it ... which seems just a little weird and off putting to me.
But again, I still come here (and to other locations of this chain which don't have the same above mentioned critiques) and would still recommend this location to others. Just be aware of the mentions above.