Jennie K.
Yelp
Empire Seafood Restaurant is known as one of Richmond's best places for dim sum. They are also one of the rare dim sum places that allow you to reserve a table online. They are located in the London Plaza, they have 2 hours of free parking in the London Plaza parking garage. You'll have to register your car at the lobby of the restaurant upon arrive. Do note that they have separate entrances and exits for the garage, so make sure to not accidentally enter through an exit and vice versa. Also, the parking stalls and space driving up the garage can be tight. So, drive slow and carefully. Another thing to note is, if you download the Indigo App, you can apparently reserve parking spots in advance. When my friends and I went, we notice so many reserved Indigo spots available. So know before you go. To save time and stress of driving around looking for a parking spot, you can reserve a stall if you've downloaded the app and requested a stall ahead of time.
Entering the restaurant, I met up with my friends who were already seated. It was a busy Saturday at about noon so there were lots of employees moving around constantly. Those who are used to restaurant employees moving away for patrons to pass won't always get that there. I am one to not mind at times, especially knowing the culture. They work in a fast paced, hustle and bustle environment. To keep the flow of service moving smoothly, they can't always stop to let you go first. If you want the dim sum style of ordering from rolling carts, you won't get that here. Their method is by having patrons mark the items on a order sheet and they will bring out your order once it's available. Another thing to know is that the employees wear their masks, so that's great to see and appreciate them for.
In terms of ambiance and appearance, they do have two rooms for private dining experience if you are in need of that. Out in the main dining area, the tables and chairs were in great condition and cleaned and cleared quickly after each diners. They gave beautiful hanging chandeliers and large windows with a view of the Canada Line Skytrain. Kind of nice get a glimpse of Richmond since my party and I are visitors of the area. What I enjoy about this restaurant and that I don't see done anywhere else, is the fact that they have two chopsticks for each diner. One chopstick is your personal use chopsticks and the other is supposed to be used as your communal one to grab food. They are different colors, so you shouldn't be mixing them up. I also like the fact that they provide you two tea pots: one filled with tea leaves and another filled with just hot water. You use the hot water to refill your teapot or if you like just plain hot water, you got it!
Now on to the food. We ordered pretty much the commonly ordered dishes such as: siu mai, hao gao, bean curd rolls, chicken feet, shrimp rice rolls, taro balls, tofu stuffed eggplants, steamed spare ribs with black bean sauce, stir fried rice rolls, vegetarian rice rolls, and durian puffs. In my opinion, I could've done without the spare ribs and vegetarian rice rolls. I usually like the spare ribs, but this one seemed to be a bit bland for me and the vegetarian rice roll is served cold. Other than that, everything was rather tasty.
Overall, my experience was great! The restaurant was clean not just in the main dining area, but also in the restrooms/washrooms. They had hands free faucets, soap dispenser, and paper towel dispensers. I appreciated the fact that they had trash bins near each door from the restroom to the second door separating the restaurant from the restrooms. They are very mindful of cleanliness. Food was delicious and service was good as well. I would definitely go back again and also recommend others to go.