Sarah P.
Yelp
MIAMI SPICE IS A CON, DISCLAIMER DO NOT ORDER! TERRIBLE SERVICE..
I was excited to visit here. The place was popular and very busy. My husband and I were excited to try their Miami Spice evening menu. The decor is very pleasant.
The restaurant was extremely hot. After enquiring we were informed the air con was not working but they were getting it fixed that Tuesday. It was absolutely sweltering. My hair was soaking wet by the time I left the restaurant. Now this I could deal with. What I could not deal with was the poor service/lack of service/rude service. Our server was a nice lady behind the bar who was evidently over worked. She was not rude, just extremely busy, and then she just disappeared. There were not many staff members we could see at all. The manager was totally useless, rude and looked completely out of his depth. The Miami Spice food is a con as they provide you with smaller sizes.
We tried the following -
Appetizer - Zucchini Croquettes served with a tomato marmalade. I enjoyed these. However the dish was very small with only three small balls. I checked photos on Yelp of what the dish should look like. I could see the portion size was not the same as previously depicted. I counted at least 4/5 balls, not the measly three.
Appetizer - Tuna Ceviche, serviced with aji amarillo tahini, cucumber, shallots, lavash. My husband was disappointed as he was expecting a ceviche. This was a Peruvian version and not a ceviche. The portion was also small.
Main - Beef and Lamb Kebab, garlic yogurt, sumac onions, pita bread. This was a reasonable size. The food was ok, no wow factor, very average.
Main - Salmon, mediterranean vegetables, tarama beurre blanc. This dish was an embarrassment. The portion size was so small as if for a child. I checked Yelps photos again and it was obvious the portion size of the salmon was half the size, 3 oz. It was also served on a plate that was a side plate, ie a smaller than expected plate. This was when I asked for the manager. I wanted to ask about the sizes, AND THIS IS WHEN IT ALL WENT DOWN HILL FAST. He could not care less re the air con, and when I enquired why are the sizes so small, he stated" it's Miami Spice, we have to make up for it!" I asked what do you mean? He said well, the sizes are smaller as it is Miami Spice. I told him no other establishments are doing this and named a few for him. He even admitted the salmon was 3/4 oz. Despite me being polite, he was arrogant and rude.
Dessert - Orange Blossom Muhallebi, Sour Cherries, Black Sesame Tuile. Highlight of the meal.
Dessert - Pistacchio Trilece, toasted malt, espresso. Decent dessert.
We asked for our check from our server, and then waited and waited and waited. She had just disappeared. We were situated near the hostess stand and the sweet girl there, noticed we had been waiting for ages and was apologetic and went to find her and did not. She then went to find the manager. Again another long wait. We then had to hail the manager ourselves as he kept passing us by. Guess what? I asked where is our server she just disappeared. He said she will be out shortly. I said we were told that 20 minutes , what happened? and he just repeated she will be here shortly. We then asked him for the check. Another long wait...No explanation given, no apologies. VILE SERVICE.