Johana L.
Google
The restaurant offers a pleasant setting to enjoy a quality steak and a good drink with loved ones. The food was enjoyable, the atmosphere charming, and the service generally satisfactory—until an issue arose regarding the gratuity. According to the menu, a tip is automatically included for parties of four. However, we were a group of three individuals, and the tip was still automatically added to our bill.
When I politely mentioned that tipping should be optional, the waiter responded with a noticeable change in attitude. I had intended to leave a cash tip, but his demeanor prompted me to leave a smaller amount instead. Later, while I was in the restroom, I was informed that the waiter expressed to my friend that he was dissatisfied with the tip amount and believed he deserved more. He also questioned what explanation he would provide to his manager.
It is important to emphasize that tipping should remain a voluntary gesture.