Stephanie A.
Yelp
Extremely disappointed. I posted a detailed and honest review of Fish Shop on Google Reviews a few days ago, only to find it removed today - along with several other lower-star reviews. It's incredibly disheartening as a customer to feel like your feedback is being erased rather than acknowledged.
So I'll share my experience here instead, as someone who simply wants their voice respected. Transparency and accountability matter, and reviews - both positive and critical- help businesses grow and help others make informed decisions.
Service:
Unfortunately, the service was the biggest letdown.
We had a reservation and were seated on time, but the experience quickly went downhill. Our server seemed rushed and uninterested in helping. When I asked for recommendations after learning they were out of my first choice (lobster toast), she brushed me off and said she had to tend to another table. After that, she mostly avoided us, and we had to flag someone else down just to get updates on our missing dishes.
Food:
Really disappointing overall. After waiting over an hour and a half, we finally got our clam chowder and oysters Rockefeller. The chowder was overly starchy, the potatoes were undercooked, and I could barely find any clams. The oysters Rockefeller were probably the only highlight, it had decent flavor and a fair portion. Unfortunately, the rest of the table didn't enjoy their dishes either. The fish was overly "fishy," and everything just felt small and off for the price.
Atmosphere:
This was the one redeeming part. The decor was charming, the booths were cute, and the vibe was lively. They even ring a bell when someone split the g drinking a Guinness, which was a fun touch.
Overall:
I really wanted to love this place, especially after trying their pop-up in the past and having a great experience. But based on this recent visit, I don't think I'll be returning. Poor service, long wait times, and underwhelming food made it a big disappointment - especially at this price point.
And I don't mean to be harsh towards this business, it was just a let down after seeing so many influencers post "amazing" reviews. I truly only share my honestly opinions.