Mike T.
Yelp
I went to West Portal this evening because I was in the mood for Indian food, but then I saw this place and decided to give it a try. I'm always wary of trying a new restaurant for fear of bad food, but this place had lots of great Yelp reviews, so I figured this would be a good choice. I ordered the roasted chicken with fries and green salad, not because I couldn't afford a pricier meal, but because I needed to try a simple, less expensive dish first. If it was good, I'd return and order something pricier. But I must have ordered the wrong thing, because the food sucked.
First of all, the presentation was bad: The food was placed on a rectangular platter and it just didn't fit properly. Don't they have bigger plates? The chicken, which apparently had been refrigerated before I ordered, was greasy and barely warm. Did I order blackened chicken? The fries, all 8 or 10 of them, were placed under the chicken. Why? To absorb the grease? The green salad was actually spring mix with spinach leaves straight out of a plastic bag, not washed, and quite frankly, I don't eat such crap. I was expecting a prepared green salad made with chopped lettuce and tomato slices and whatever else.
You'd think I would have mentioned all of this to the waiter, but after he dropped off my food, he disappeared. He didn't return to ask me if everything was OK or if I wanted another drink. Do they serve bread with their meals? I didn't get any. I realize that the other dishes served at Franco's may actually be good, but I won't be returning to find out. What a disappointment!
I would like to suggest to the cooks and owners of this restaurant to try the roasted chicken at Il Pollaio in North Beach. If you try it, you will know how a good roasted chicken should look and taste.