Frankie & Jo's Marin

We absolutely love Frankie & Jo’s ice cream—ever since we first tried it in Seattle, we were hooked. When the Marin location opened in July 2023, we were so excited and have been coming regularly ever since. But after nearly two years, it’s honestly baffling how poorly this location is managed when it comes to inventory. They’re always sold out of so many things—most frustratingly, the waffle cones. It doesn’t matter what day of the week or time of day you come, the answer is always the same: “We sold out earlier today.” This has been a consistent issue since the shop opened, and at this point, it just feels like they don’t even try. And we’re not even talking about seasonal flavors—it’s the basics. Imagine going to a gas station and they’re constantly out of gas. That’s what this feels like. To top it off, the staff often seems indifferent or even dismissive when you ask about missing items. For a brand that has such a loyal following and amazing product, it’s frustrating to see this kind of experience at one of their locations.

Stumbling upon a dessert shop that has both dairy-free and gluten-free ice cream and waffle cones was the last thing I expected. Allergen conscious menu had mostly items that were safe more me. (As in there's notes for items with nuts, and an entire separate detailed list with every single ingredient in each flavor for you to read and make an informed decision!) Employee behind the counter that evening was super friendly and helpful. My partner, who does not have my food allergies, was level headed & had a mini Strawberry scoop. I went crazy and got the regular size scoop (generous portion for me) of Salted Pistachio in a cone. It was savory and sweet at the same time, wonderful creamy texture. Waffle cone was super fragrant and crunchy. Dear allergy community, give this place a try!

Very good for plant based but just ok in comparison with dairy ice cream, flavor choice was pretty limited. Staff is friendly. $750 for a mini scoop by the time you add in a tip. I prefer Goguette homemade ice cream in Santa Rosa.

Loved and had the California Cabin last evening, Friday 4/4/25. First time ever tasting Frankie & Jo’s ice cream—and which to my surprise an extremely kind couple in the shop picked up my tab. …My dog, Thank you Trip and Amy so much for treating me to a scoop! And to the founder and her business partner, and their whole creative team for making it! It’s almost like this flavor was designed with me in mind because I love a n y t h i n g (Doug Fir tea for example) with the smell And taste of the sweet outdoors. And it lives up to its description: “A whimsical smoked vanilla & pine ice cream with bold, delicious black pepper cardamom shortbread cookie throughout.” But most notably, while I enjoyed the ice cream’s unique flavor and unmatched creaminess, what I love and support the most about this new ice cream maker that hit California, is it’s the brainchild of someone, Autumn Martin, along with her business partner Kari Brunson Wright, and an entire support team—who truly care. Who care about their endeavors in this world and, by extension, their ice cream product being an intentional expression for Good. And let’s go a step farther and call this company what it is: a vital partner in the ever expanding food REVOLUTION, offering delicious-tasting and humane plant-based food that often, as in this case, rival and surpass their traditional Animal-based counterparts. And In my world as a lifelong Animal, and Food Animal advocate, and compassionate-care-focused veterinary nurse— where Animal welfare and health is my ultimate calling and passion— I can’t get behind this company enough! And so, Thank you Frankie & Jo’s for giving me the opportunity to take delight in eating ice cream & the joy in knowing I am not harming other living beings and the planet while doing so.

So good Brown sugar vanilla ice cream! And this place is Vegan, 100% gluten free! They opened it because they wanted to reduce their dependence on animals. I will definitely be back for more ice cream here.

This is all the rage in my gluten-free/dairy-free family! we always have hard time finding food shops to accommodate our allergies, let alone ice cream! we are so thankful for frankie & jo’s. The ice cream was delicious, service was lovely and the place is a bit small but is decorated and organized lovely. So many fun flavors!! :D Have a good day!

Delicious ice cream, especially for those who can no longer handle dairy. Every flavor is delicious, which makes it so hard to choose! I come here often due to proximity of the ferry and boy is it dangerous. The staff is always welcoming and there’s never been a line. Check it out if you have the time!

I have tried about ten flavors and never had one that wasn’t delicious. I don’t even feel the need to test and I just go with whatever looks good or is recommended. It’s the most expensive ice cream I’ve purchased and with tip it is easy to spend $15 per person but it’s a really nice treat