Ernesto N.
Yelp
We had a reservation for 7:30 PM and arrived at 7:20 PM, but we were forced to wait **40 minutes** in 29 degrees Fahrenheit before being seated. What's the point of a reservation if you're still going to make us wait that long? To make matters worse, no one provided timely updates. We had to repeatedly go to the front desk to ask for status updates. First, they told us our table would be ready by 7:40 PM. At 7:40 PM, we followed up, and they said another 10 minutes. At 7:50 PM, they still couldn't give us a clear ETA. We were finally seated at 8 PM.
Once seated, the service was slow and disorganized. It took **8 minutes** for someone to take our order. The appetizers came out in **5-10 minutes**, but the entrees took a whopping **40 minutes** to arrive. By the time we finished eating, it felt like the entire evening had been wasted waiting.
The food itself was just *alright*--nothing special. We ordered the Escargots, Terrine de Foie Gras, Steak Tartare, Boeuf Bourguignon, and Chicken Fricassée. The flavors were decent, but the experience was ruined by the poor service and lack of attention to detail.
Speaking of attention to detail, **they didn't ask about dietary restrictions**. I'm lactose intolerant, and any good restaurant would make it a point to ask about dietary needs before serving. Ironically, they gave us a free appetizer (some kind of cheese on bread) as compensation for the long wait. I couldn't eat it because, you guessed it, it had cheese. If they had asked about dietary restrictions earlier, they would've known.
Overall, the experience was frustrating and disappointing. The long wait times, lack of communication, and disregard for dietary restrictions made this a night to forget. I wouldn't recommend this place to anyone. Save yourself the hassle and go somewhere that values your time and dietary needs.