Kristine T.
Yelp
I wish I could give zero stars. I ordered Peking Duck from Fu Lam Mum, but what I got was Roast Duck. I politely asked why my order was wrong, and instead of a reasonable answer, the staff took a pair of chopsticks and started aggressively poking my duck, insisting, "That's how it's supposed to be."
Then in a demeaning manner, they asked if I even knew what Peking Duck was. I've had real Peking Duck plenty of times--the kind with the crispy, golden skin sliced perfectly off the duck. Not this sad, soggy, misrepresented mess. And speaking of soggy, they said, "If you order to-go, it gets soggy." That might make sense if I had picked it up late, but I was there at 6:41 PM for my 6:40 pickup.
To top it off, they offered to take it back but wouldn't remake it. So... what exactly were they going to do with it? Serve it to someone else? Throw it in the trash? Who knows? But what I do know is that the photo on their menu and what I received were two completely different things.
Extremely disappointed in both the food and the attitude of the staff. Save yourself the trouble and go somewhere that actually respects both their customers and the dish they're serving.