Theresa C.
Yelp
Normally, this is our go-to Italian. The food is excellent, however, our service was awful. Server identified on receipt as AM Service A. Long hit, I think probably a hairpiece, saw her carrying a child thru the the kitchen, when we first got there. Then without washing her hands, and her fingers messing with her hair took our drink order. Again, without washing her hands brought out water, then went and visited the table with children and an adult, was awhile before she came to take our order as I was constantly looking over and caught her eye. She took our order entered it, went and sat with children again. I saw her go get my salad and put the dressing into the container, deliver it then go fix drinks in the bar, still messing with the hair and I never saw her wash or apply sanitizer to her hands. Fingers always messing with her hair. Put your hair up, leave it alone!!! Our food was delivered(by different person, thank goodness) we were not offered black pepper in our salad, nor Parmesan on our dinner item. After finishing our food we waited about 10 minutes (empty water glasses) and another waitress asked if she could remove our plates. Our waitress was serving another table. It's another 10 minutes before the other waitress told her she needed to check on us, she said, how's it going? I said we would like our tab. Husband had credit card ready but she just dropped it off. Finally the other waitress took it toward the register to process our card and our waitress said, I'll do it. Needless to say. I will be asking who is waiting on what areas before I seat myself. There were 5 tables with customers, 2 active waitresses, but oursy seemed to only have 2 of the tables. Very disappointed. Of course, this was the o my bad experience I've had here. I'll be back, food is great, drinks are great.