Grand Mayfull Hotel Taipei

We had a wonderful stay at Grand Mayfull Hotel Taipei. The staff were incredibly helpful and welcoming. Our room was spacious and stylish. The housekeeping service was super professional with great attention to every detail. The hotel was very generous with the free water and mini snack bar in terms of their refills. The location was the only minor downside as the emrt station was a little further than expected. Overall, fantastic value and a truly pleasant experience; we'd definitely return.

The room was spacious and quiet, and the sauna facilities were satisfying. I also appreciated the daily complimentary minibar refills with snacks and drinks. Since I am very sensitive to insects, I specifically chose a 5-star hotel to feel safe and comfortable. However, I was disappointed with the hygiene in the breakfast area. On the first day, I saw a cockroach at the bread corner, and although the staff removed it immediately, there was no apology or further explanation. Because of that, I originally planned not to have breakfast on the second day. But since most of the local food didn’t suit my taste, I had no choice but to visit the hotel breakfast again, thinking, “It probably won’t happen twice.” However, on the second day, we saw another cockroach on the wall next to the Dim Sum and Japanese curry section, witnessed by two different family members in different spots. The overall stay was comfortable, but the hygiene management and staff response in the breakfast area definitely need improvement. If you are sensitive to insects like I am, this information may be helpful.

My experience at Grand Mayfull Taipei was excellent from start to finish. The check-in process was smooth and professional. The rooms were elegant, spotless, and equipped with all modern amenities — perfect balance of comfort and luxury. The breakfast buffet was one of the highlights, offering a wide variety of international and Taiwanese dishes, all fresh and delicious. Staff members were incredibly polite, helpful, and made me feel genuinely welcomed. The location is convenient, close to shopping areas and restaurants, yet peaceful. The pool, gym, and spa facilities are beautifully maintained. Overall, it’s a true 5-star experience and I would love to stay again

I’m not a 5 star hotel person, but after my stay at the Mayfull, I think I might become one! The service was fantastic, the rooms and amenities were incredibly luxurious (especially the Japanese style bathroom), the breakfast was SO well appointed and varied (a ramen bar with freshly made noodles?!). I arrived very early, and they let me shower in the fitness center and stored my luggage. Truly couldn’t rave more.

A luxurious stay with excellent service, room, and amenities. The room was almost perfect - it was spacious, modern and clean. The shower was the best we've had and the bidet was next level: it self raises the seat and self flush with sensors. The mini bar was all included. The fitness center was excellent. Very clean with modern equipment. Adjacent to it us the wellness center with a nice sauna/cold plunge/hot soak area. Very well done. Staff was very nice and accommodating. There is a nice fragrance throughout the building. If you have breakfast included, the spread at palette was excellent. It was also silent. We didn't hear anything except for the random sirens in two of the mornings. Other than that it was peaceful. There were a few small things that prevented the stay from perfection: there us slight light bleed from outside through the edge of one of the windows. The light buttons are also backlit when off. I really like absolute darkness when sleeping. The pillows were so soft they held no structure. And it was a bit odd that we needed swimming cap to use the swimming pool. We weren't about to do laps but just wanted to bounce around in the pool - ended up not using the pool at all. Small nits... Overall an excellent stay.

Terrible hotel, terrible staff. I had asked for a change of dates due to an injury, and it was denied. This is to show you how the hotel staff is solely and exclusively interested in money, not in welcoming their guests. The asking price is absolutely disproportionate compared to the services offered. Respectfully, the photos represent exactly what you will find there. The price and quality of the food are not adequate. Prices are very high and the quality is very low. Above all, it is impersonal, which is not up to par with what is common in a five-star hotel. The manager in particular was unable to understand my needs despite all the medical documentation I sent. I recommend you look on Google Maps, because there are other hotels near this hotel at a similar or even lower price that offer decidedly superior services. I recommend you learn how to work in tourism; you don't even know what it means.

I have reviewed this hotel years ago and it is still largely up to par. The rooms are starting to show a bit of wear but the common areas are well maintained and breakfast choices are plentiful. The hotel is primarily popular with Asian tourists. What stood out for me is how friendly the staff at this hotel is, especially compared to the large chain hotel further down on the same street. The rooms are also larger. So this is still the best choice for me when staying in this general area.

Cafe in hotel Grand Mayfull Hotel Taipei . . , A pair of domes grace the Taipei skyline near the Dazhi riverbank, crowning the elegant and imposing Grand Mayfull Taipei Hotel overlooking downtown Taipei and the hills around the city. The Grand Mayfull Taipei Hotel offers 146 deluxe rooms, 5 carefully crafted theme restaurants, a pillarless grand ballroom with a 7-meter high ceiling, and a heated outdoor swimming pool with sauna as part of a very complete range of leisure facilities

We had a great time staying at Grand Mayfull for part of our Taiwan trip. Location may be a bit out of the way depending on your itinerary, but we had no issues given the efficient public transportation and affordable taxis. Rooms are very spacious and the breakfast is fantastic with a great variety of options each morning (eggs, bacon, sausage, veggies, soup, ramen, congee, dim sum, pastries, salad, fruit, etc.). I LOVE their mentaiko bread and their croissants are some of the best croissants I've ever had.

Topnotch hotel in 大直！Just experienced one of the greatest wedding lunch. Impeccable service. Well deserved a five star rating. Will come back again to check out their other offerings, including staying in their above average priced rooms.

This was our 6th stay at the Grand Mayfull Hotel in Taipei! Although we noticed a few changes due to budget cuts, our overall experience was still magnificent. Housekeeping is available every day and the cleaning staff had very good understanding of basic English. The Taipei Times was delivered to us every single morning, too! The snacks have improved with healthier choices that are replaced every day along with a variety of drinks and bottled water. Their buffets are absolutely phenomenal with chefs at every station. We were most impressed that they responded to previous feedback that we provided from our previous stays. A lifeguard is always present even if there's only one swimmer in their temperature regulated pool. The gym and showers are clean and up-to-date with personal amenities available. Swimming caps are required by law to enter the swimming pool so be prepared to bring your own. The staff is excellent! They are polite, try to be as helpful as possible and will greet you upon entering or leaving the hotel. Security is excellent!

I have stayed in this great hotel twice in the past year and the have to remark that everything is well done in this hotel. The rooms are huge, the bathrooms are gorgeous, the mens spa rooms are awesome. The hotel is about 5 blocks from the MRT so you can quickly get into the city fast. Definitely recommend!

I never write reviews for hotels, but Grand Mayfull Hotel Taipei exceeded every bit of my expectations for a 5 star hotel! From the moment you step foot out you are greeted with the utmost respect and cander. From the busboy to the hotel check in staff. Every one met every point of excellence in customer service. Although this hotel is about 15 minutes away from all the major attractions and places to see, it is still worth it. I have absolutely nothing negative to say about this hotel. This will be the only hotel I stay at whenever I visit taiwan again.

I really liked this hotel. Accommodating and beautiful in every way. When entering, you'll be greeted and someone always opens the door for you. They had their Christmas tree still up for photo ops between two beautiful staircases. The reception is on the left when you enter and they speak English too so it was helpful. We were able to store our luggage there until check-in time and was amazed by our room when entered. Updated technology for the lighting and curtains, Japanese toilets with seat warmers, beautiful shower and bathtub and cute closet space. I would totally stay here again since it was only a 10 min or less drive to another location in Taipei. Quiet spot without too many tourists roaming around.

Unapologetic staff and the manager Edward Tsai made things even worse. It makes me sad to write this review since I travel to this area often. I was hoping to treat this hotel as my second home while staying in Taipei. I stayed at Grand Mayfull in late January 2019. I got my first room #725 and saw something on the carpet that looked like it was sperm. I was disgusted so I asked to change rooms and they moved me to the room on the 8th floor no problem. My husband and I enjoyed the second room we stayed in and were happy. Feb. 2019, I booked this hotel again for my second trip. As soon as I got in the room I realized, oh no! it was the same room #725 where I saw the sperm on the carpet. I flew in that night from California and the jet lag made me so tired all I wanted to do was relax. I had no energy to change the room at that point so I went to bed. I tried not to worry about what I saw last time but I found myself very uncomfortable. I had a hard time sleeping so I decided to change the room. I was just not to going to be comfortable in that room so I called the front desk at around 5 AM to change rooms. The guy at the front desk I spoke with was very nice about it and said he would have someone bring me the new room key. The Manager on duty, Edward Tsai, brought me the new room key to me. Edward Tsai was the worst manager I have ever encountered in my life. I will never understand how he got hired to work at a 5-star hotel. When he arrived he asked me why I wanted to change the room. It was very annoying that I had to explain again why I wanted to move to another room. Even more, he asked me if I saw something dirty and what kind of dirty thing was it? I told him about the sperm I saw last month. He went on to ask, is it invisible to the eye or not? (I was born in Taipei, Taiwan) I know what he meant, even though he did not say the word: Ghost. I felt insulted and mocked by him. He said: it's not normal to change the room at this hour. I said: OK. Forget about this. I do not need to change the room now. I will talk to your manager. He said: I am the manager. I said: So what are we going to do? Change the room or not? He said: OK. Let me show you the new room. He showed me the new room and I told him I would take the room. He then said: You know what, you have used two rooms a day that is not right. Are you serious?!!!!!! He actually said that to me! I am still in shock. How could you be so bad to your customer? What do you lose to get me to another room??? No one has apologized! The manager was a true nightmare.

The best hotel in TP Great service and luxury environment

Most amazing hotel I've ever stayed at in Taiwan, possibly Asia. Amazing restaurants and impeccable staff. Thanks for an incredible stay.

The only reason I didn't give this hotel a five star rating was because of its location. It's in New Taipei, and there just isn't too much going on in the area where the hotel is situated. It's pretty close to the mall with the Ferris wheel and some restaurants, but none of them were really noteworthy, and neither were the mall and shops on the street. Otherwise, this is a terrific hotel with huge rooms and all the amenities one could ask for including a great breakfast buffet, swimming pool and fitness center. Service was always polite and helpful. We paid $235 US per night in March, and all I can say is that if this had been in Hong Kong, you would need to add another $200 - $300 to the daily room rate. Very new and maintained perfectly.