Adeola W.
Yelp
January 2024
S U M M A R Y
Oh, how the mighty have fallen. I remember back in the day when all I ever wanted was a Holeman and Finch burger. I remember waiting years to try the burger because my best friend and I said that we were going to try it together and it took a while to get our schedules aligned. I remember how delicious the burger was, and how all those years of waiting were worth it. Unfortunately, within the past year, I've had H&F burger a couple of times, and each time I've been greatly disappointed. I don't think I will return.
T A S T E
Burger : underwhelming. The burger was lacking seasoning and could not be revived by any amount of cheese or pickles. The bun gets soggy very quickly because they wrap it up in aluminum foil, which, interestingly, doesn't even keep the burger very hot.
Fries : a very soggy, very sad, SMALL pile of potatoes. I do appreciate that it seems that these fries are homemade, but that's the end of it. The seasoning on the fries were very light. They were limp and almost cold. They come with a spicy, ketchup and mustard. Definitely not worth the cost or the wait.
Soda : flat. Very flat. It may be my fault because I never drink soda but I decided to be a little adventurous this evening. I ordered a Fanta that was bottled up old-school style. Not only did they not open the Fanta or offer to open it, when I did open it, it didn't even fizz. The drink was also expensive.
S E R V I C E
Service was absolutely terrible. This location is in Ponce City Market, which is a food hall. Often, friends and family will come here and mix-and-match the food that they do order. So, my date and I decided to order a chicken sandwich from the place next-door and fries from here. We told the person at the register that it would be a takeout order, which doesn't mean much, because most people still sit somewhere within the food hall. Once we realized that the fries were going to take a while, we asked if we could sit at the bar while waiting. He said yes. It was very busy that night at the food hall and a lot of seats outside of any restaurants were taken.
We sat down. Within a couple of minutes, the manager came up to us and essentially threw us out. She was adamant about us getting up and leaving because the bar, as she said, was for dine in guests only. According to her, she needed to save the seats for people who were going to come and sit at the bar. That is understandable. What isn't understandable is that there was literally no one at the bar. In fact, there were over five seats open at the bar and more seats open within the same restaurant. We were paying customers and just waiting on our food. She knew that it was going to be temporary, but still decided to be extremely difficult and unnecessarily rude. She was definitely on a power trip, and if it wasn't for my date, I would've asked for a refund of everything.
A M B I E N C E
It's pretty loud and lively in the food hall in general. Nothing unique.
P R I C E
5$ fries
3$ Fanta
3$ Diet Coke
R A T I N G
Three Stars off because the manager was extremely rude, the fries were cold, and their burger just doesn't taste like it did six years ago.