Hard Rock Cafe

We had a great time at Hard Rock Café! The food was delicious and the atmosphere was exactly what you expect—fun, lively, and full of energy. The only downside was the specialty drink that comes with the hurricane glass. We collect the glasses, so we went ahead and ordered it, but the drink itself wasn’t something we really wanted. Honestly, it would’ve been better if we just purchased the glass outright without having to get the drink. Other than that small hiccup, everything else was great and we enjoyed our visit! Would definitely return.

Food is delicious everything was cooked perfectly. The server was awesome above and beyond he recommended us food. We ordered it was delicious. His name is Santi. It is our first time at hard rock Café Very good experience awesome location.

Amazing service and the food was delicious! huge serving and my burger was packed with flavor. Had the opportunity to tour all of their event space and was surprised to see such beautiful rooms - especially their themed balcony overlooking the gorgeous San Antonio Riverwalk. LOVE the restaurant and will continue to recommend!

I am not so much a big fan of franchise restaurants in general, but I am pleased to say that Hard Rock Café in San Antonio was special. I've been to several Hard Rock Café around the world, but the one in San Antonio was peculiar, atmosphere was fantastic and the location is also pretty cool, on the River walk. Food was nothing to complain about (but nothing too fancy).

Excellent place to spend a pleasant time with the family. The only thing they need to improve is the bad smell coming from the bathrooms. Luckily, we ate in the outside area; everything else was excellent.

We went during the Día de los Muertos parade and it was really crowded. Maybe that affected the service, and the food and drinks weren’t the best, but it was still a fun experience.

Shout out to the Cooks and Server!!! Burger was Perfect! Onion strings were perfect, not soggy!!! Pizza was amazing!! Bartender’s beard was on point. Amazing food, drinks, and service! We will be back!!!

It was great, but due to a mixup, our order took about an hour. They gave us a discount on the food. We'll go back, because we like the place.

3 stars for the outdoor seating and our waitress because the food was so bland and not filling at all. We've never been to a Hard Rock Cafe and thought to try it cause we thought it would be fun. We're traveling for work and this was our first time in San Antonio. We went for a late dinner and had to wait time on a Thursday evening which was great. We sat outside in December and it wasn't too cold. There was heaters also. We ordered my son the kids cheese pizza and seasonal veggies which was a semi burnt pizza and plain broccoli. I got chicken strips and fries and the chicken had a weird fish stick smell/taste. My husband got a ny strip steak and seasonal veggies which also was just plain broccoli.

My rating is only for "Santa's Secret Social Holiday Themed Pop-Up Bar & Cigar Lounge" it may be the cutest holiday spot on the Riverwalk. It is only open after 7pm (according to the sign; 7:30 according to the hostess in the restaurant). You have to take their (slightly) hidden elevator upstairs to the 3rd floor, and the decorations adorn the entire covered balcony. They went all-out for this Santa theme. There are holiday-themed drinks. They provide high tops and seatings areas for smaller groups. Around the corner, they also have some "igloos" for rent. In addition to a nice selection of cigars, they have a DJ for your musical enjoyment. It's a wonderfully festive idea, and Riley was super-friendly.

Food is mid Service is pretty good Overall nice place but don't eat here.. not worth the money super duper expensive too

The food was mid, it lacked flavor. Our waitress hardly attended us, we had another nice waitress (Semi redish/orange hair in a high pony tail. A little bit older with glasses and slim) she was very kind to us and even refilled our drinks and kept an eye on us. The items on the menu is very limited. The prices are very high with small food portions. I only went because it's so high advertised, wasn't worth it. Won't be going again.

We sat on the patio which is on the river walk. The staff were all friendly and helpful. They truly work as a team there. The vibe is casual, and the decor has a nice rock theme. I recommend strolling through the restaurant to look at the wall art. I had the Mule drink, and it was just ok. The shrimp appetizer was delicious! I chose the Grilled Salmon for my entree - the salmon and mashed potatoes were good but the broccoli lacked flavor. Overall a good choice for a restaurant on the river walk.

What can I say? Clean, Organized, and Service always on point! A lot of restaurants on the Riverwalk get tapped as being tourist traps but I can honestly say that Hard Rock Cafe really takes care of its guests and makes even locals feel very welcome and warm! If you're a burger / cheeseburger lover, I swear they have the tastiest and juiciest burgers in town all year long. Whether you're looking for a gourmet or good ole' fashion cheeseburger, they got you covered. They also have some of the best views on the Riverwalk! Out of towners and guests, be advised, this is where you want to come!

Overpriced and didn't even ask how I wanted my steak cooked. . BAD MAC AND CHEESE stake tastes ashy.

Think what you will the service and food at this location are great. Having lunch right on the river walk was awesome and we had a great time

I haven't been to this location in years, and I am glad to say they have definitely improved in service, and food. The waitress we had was amazing, and the food was great. Sharable sizes as well. If you are downtown stop in and check it out. There is a lot of neat art work, and memorable as well to look it. I would suggest if going for dinner on a Friday, and Saturday night try to get there before 5, otherwise there is usually about an hour wait.

The food was amazing as always. Never can go wrong with Hard Tock Cafe. The Cesar salad was surprisingly filling and the steak was cooked to the perfect temperature and seasoned just fine. All the sides were just as good as the entree so that's saying something. The service was excellent and friendly, felt very comfortable and quick. The ambiance was nice as the lighting was great and we were in the corner so it wasn't too loud.

Tony and Riley are THE THE Fu**ing best! The best and Demitire the DJ is also amazing!! If y'all want the best vibes they are the best

Ordered take-out while out of town and was thinkin' it may be like chili's or similar but was SO surprisingly wrong!! We ordered late night burgers and a chicken sandwich with a side of fries and mac-n-cheese and it was DELICIOUS!! The burgers were so juicy and thick! Perfect topping to beef ratio and buttery bun! Nice when the bun holds up to the juicy burger without splitting!! The chicken sandwich was also juicy and not dry considering it was thinner chicken but 2 pieces!! I would have loved more arugula as the heat wilts it so much so more would have been better as it adds a great peppery taste. The seasoned fries were perfectly thick and served hot considering this was a take-out order! The mac-n-cheese was bomb! Had a great kick to it and the curly thicker noodle held the cheese sauce perfect!! Y'all knocked it out of the park and served up the best late night grub! This was not JUST burgers and fries. Great job y'all!! Thank you.

Lowks I thought the Milan burger would be good but they must've gave me the bullshit burger off the secret menu. For the price you pay you'd expect to get a decent amount of fry's but they gave me very little. The amount of fry's they gave couldn't even feed a small African child. The waiter was nice a least

Food was mediocre. My husband had 4 fries frozen together on his plate with the rest of his fries. Seemed a bit pricy for the quality. Our waitress was ok. Where we were sitting downstairs was hot. (Perhaps because we were close to the patio door ‍) Definitely will not be racing back any time soon.

The customer service was above & beyond today. My short walk turned into a long walk looking for my car. My two doggos needed water when Chris & Danielle jumped to action bringing water and even a fan to cool them down. I'm so impressed with the sweetness, thoughtfulness they encompass. The manager Joseph was right there as well to assist if anything else was needed. I appreciate you all.

This place is well known but if you don't know about it this is the best place to learn about Hard Rock Cafe. The drinks OMGOOODNESS!!!!! Amazing, but don't stop there try the food is sooooooooo good too. Then to top it off the customer service is spectacular and makes you feel like you are the rock star of your own outing there.

I liked the giant pretzel ... the main event not so much , tasted freezer burnt . Our server was really sweet . The inside of this hard rock was like all the other hard rocks . They have cups and tshirts and all the stuff ...

I will preface this with that I did not come here to eat. I came here to browse, purchase at the store and use the facilities. It was close to the hotel and Riverwalk, but not really close enough. After a long day of work, and a little rest and relaxation, read that as I imbibed a bit, We decided to go out for a walk. It was Fiesta, and there were people everywhere. The drinks were starting to make their way through me and I had to find a place to remedy that situation. I know, I was literally over the bridge from the hotel, but I didn't have the strength to go back. I have become a collector of magnates. Anywhere I go, I usually pick up a magnet that has something to do with the area I am visiting. My fridge at home is starting to look like it is being held together by magnets. How do these two things go hand and hand? Downstairs. The shop in Hard Rock is located downstairs, off of the Riverwalk, as well as a set of their facilities. Two for one type of deal. The store had exactly what I was looking for. Found myself a magnet and browsed a bit more. When I was ready, I went to the counter and paid. The staff in the store, even though they appeared to be bored, were really helpful and polite. They were chatty and gave some tips on what to do around the area. As for the facilities, it was your basic run of the mill bathroom. Clean being a loose term here, let's say they were maintained during the festivities outside.

Empty glasses, food dropped without utensils, and a pile of forks dumped in the middle of the table after flagging down the wrong server--this felt like paying premium prices for theme-park nostalgia and average delivery. What used to be a lively, memorable stop now reads like a museum of a brand: loud on memorabilia, quiet on service. Hard Rock Cafe should've faded with the 1990s just like Blockbuster Video--more relic than restaurant, and not worth the bill. They don't care!

If I could give less than one star, I would. I ordered nachos that came with no meat. Then when I questioned the fact that they had no meat, they bring me a bowl of meat for my cold cheese and chips. The entire restaurant has so much air freshener. It smells like they're trying to cover up a dead body. It is got awful. I definitely would not eat here.

I'd give it less if I could, service is terrible, we waited 30 mins for our server to greet us and had to glad Down the manager to get a refill. The food was not terrible but def disappointed as we had a great experience before. We ordered steak with shrimp and ask to separate the steak from shrimp but they end up serving it together I had to wait another 30 mins for my food...

I usually don't review chains (hence the lack of photos) but I wanted to leave a review for our waiter Matt Robinson. He was super friendly and chatty and even though the restaurant was super busy and he was clearly swamped he did an excellent job at serving us. Myself and my family are from a rural place in Canada and he knew a bit about it which made the experience more personable. The food and ambiance wasn't anything to write home about (typical for a Hard Rock Cafe) but Matt was stellar.

Upon my arrival, i decided to sit at the bar & every employee I interacted with seemed to be super energetic, so that was a great start to my evening. I loved the music they were playing, keeping an energetic spirit throughout the restaurant. I ordered the Messi burger with an IPA and what a combination that was! It's a double chicken patty with a side of fries and it was so much food. I ended up making three meals out of the one sandwich/fries. Just note that two people could probably share this and end result being satiated. Overall great experience and delicious food. I would've loved to sit outside on the bottom tier but it was way too hot. I'll definitely try that next time when I return.

The place is near the riverwalk and do have different entry ways. The place have good lighting and music on, you may probably request to sit down to a different floor/level if you want to just have a more less noise. The service was smooth and perfect! Mia our server was so patient. We ordered the Messi Chicken which was huge for my size, it comes with the sides of your choice. While for the dessert, ordered the cobbler which was also a big serving. The price fits well with the portion you are getting.

Compared to the wait time at most the places downtown. Hard rock is just awesome! Food is consistently great as well as the drinks and prompt & kind waitstaff.

Good service. Good was terrible. Absolutely the worst $18 cheeseburger you'll ever eat. It would have been awful for $6. Waiter was great.

The waitress was phenomenal and the food was great. We were pressed for time hence the chain restaurant but we were surprised how nice it was we sat by the river and the heaters on the patio were a nice touch. Burgers were on the spot and the wings were crispy outside and soft inside. The strawberry lemonade was WAY too sweet tho.

It's a huge NO for me. We took our All State students out for dinner here during the TMEA convention. We were hoping for a nice evening out, but this place was very much boring. The hamburgers others ordered appeared to be ok but my chicken strips were akin to a children's frozen dinner. And what restaurant do you kno not have plain tea as a beverage? Apparently hard rock. Smh! I had to get a raspberry tea. I won't be back

As with most Hard Rock Cafe locations, the offerings in the local menu are worth exploring. During our last visit to San Antonio, we made our mandatory stop at Hard Rock Cafe (and purchase of hat for my collection) and left without being able to decide if the beautiful scenery improved the quality of the food or not. The restaurant had only the 1st story open and luckily for us, seating outside. There are about 10 tables for 4 people outside, so reservations through Opentable are recommended. My wife ordered the Smoked Brisket Quesadillas and I forgot to try them because I wa SO BUSY with my delicious Jalapeño Popper Burger that as I write this I just recall I forgot to share! Service by Melissa was great: Very friendly yet respectful. When I brought up the fact that I had Unity points (The Hard Rock Cafe loyalty program) she happily applied them towards my check, which gave me a discount of about $50 USD. We will definitely come back when in San Antonio, just to seat outside by the River Walk and enjoy a nice Shiner Bock with a tasty burger.

The food taste good, there was a worker and he is my least favorite worker actually, because he told me not to control the TVs on my phone, I don't know his name, but he told me not to turn off the TVs and I yelled out "PARTY POOPER" as I pointed to him as he walked away, I don't know his name, but luckily, I got a picture of him and then I laughed after I took a picture, I don't know what his name or age is, but I wanna know so I can tell this to lots of people

Hard Rock was a very cool, very relaxed restaurant. I was lucky enough go there on my birthday and have the ribs and mac&cheese there food was good just good, for my appetite. The girl that was serving use was really sweet and willing to help with the menu, ordered myself a old fashion with my ribs good combo to wash it down. After the meal she brought me a ice cream to top it all off. I had a good experience the musicians were very cool to see. Looking for the Ozzy Osborne poster I wanted so bad. :,) great service again.

I had really high expectations, considering the first time we came here and got the Messi chicken sandwich it was really delicious, the service was awesome and we had a great time. This time onthe other hand it was really busy because it was the holiday river parade and we waited over an hour and a half for a table, and when we finally got a table it took a long while before we could even order drinks. We ordered the Messi chicken sandwich specials and we're very disappointed. There was way too much sauce on the sandwiches and it made them very messy and very soggy. The bread was way over buttered making a huge greasy mess. We asked for a bottle of ketchup and never got it. I had to get up and get it from the bar to get drink refills or anything it took a really long time. Our waitress was great, but it was obvious that she was running all over the place. It was getting so ridiculous when the manager came by and asked us about our meals at the time I didn't realize it was a manager and I was like you know it just really isn't good. He graciously comped our food, but for the time spent it was honestly not worth a visit. We may come back during a less busy time, but this time was not their best performance.

Sat for at least 10 minutes. No service. Not busy. With all the good restaurants on the river walk, don't waste your time on this one. We got up and walked out. Went to Dicks and the service was aggressively great!

Our first time at riverwalk San Antonio, Texas and we decided to eat at Hard Rock Cafe. We were a little concerned about if they had any allergies food menu because of my nephew allergies to food. The hostess was very kind and give us the option of in doors or outside. We obviously choose outdoors since we wanted to admire the atmosphere. The food was great and kids were happy with their meals. Ambience is relaxing. I definitely recommend this place!!

We stopped in and grabbed two seats at the downstairs bar. It was a shockingly quiet Saturday on the Riverwalk so the people watching was slow. Matthew and Ally took fantastic care of us. They were a lot of fun and our drinks were perfect.

Fantastic SERVICE! We dropped in without a reservation for a quick lunch and were seated immediately. Our server was very welcoming and answered any questions we had regarding the menu. Food came out quickly and we were all very satisfied with our meals. Two of us shared a burger and two others shared the salmon plate. Salads were very fresh, fries crisp, and the burger was delicious! I didn't taste the salmon, but my friends said it was amazing. I would definitely recommend this Hard Rock location that is conveniently located along the San Antonio Riverwalk. We ate indoors due to the hot weather and the noise level was nice with the rock music playing all around us. I've always loved the decor in Hard Rock Cafes.

Our waiter was outstanding and made us aware of a special priced item which we ordered. The location on the River Walk made our dinner an excellent choice. We will definitely return every visit.

The hostess was sweet, we sat at the bar since they seemed to be running short on available tables and it was extremely loud. As if the customers and the workers who controlled the music were trying to see who could be louder. There were two bartenders who saw us sit and made eye contact with us multiple times, finally one of them came over to us and took our orders. I had one of their bahama mama drinks, it wasn't very good but looked very nice. To eat I had the grilled chicken sandwich and that made up for the drink, i suppose. I'm not sure if the menu at the bar is limited and the menu at the regular tables is not, but we didn't have many food options to choose from. Overall this was a pretty disappointing experience. We wouldn't come back a second time.

Classic American food place for the music lover. Parking was pretty easy to access but was $15 with no validation just as an FYI. The waitress was so kind even though you could tell she was swamped with customers. Major props to her! I thought my food was good! I ordered the Spicy Diablo with the spicy mayo on the side. Everything was cooked well. It wasn't too spicy, but had just the right about of "kick" to it. Everything was delicious and filling, but nothing stand out. Price was around $15-16, which is pretty standard for burgers. I think you mainly go to Hard Rock for the memorabilia and vibes rather than the food. My only complaint about this place is how loud it gets. The music is blaring and so everyone has to talk louder to be heard and it just results in an almost collective roaring all around the dining area. I think it's good to experience this place once, but I probably won't be back just out of personal preference. The experience was great though and again the waitress so super kind and professional.

I usually try to avoid dining at chain restaurants when I'm traveling, but I made an exception since I was pressed for time. We ended up at Hard Rock because it was close, and we were able to get a table quickly prior to heading to the P!nk concert. I ordered the BBQ pulled pork sandwich and fries. It also came with a side of slaw and baked beans. The sandwich was really good, but they were a bit skimpy on the bbq sauce. The slaw was okay, but I didn't care for the baked beans at all. I prefer my baked beans sweet versus tangy, so it could have just been personal preference. My sister had the chicken tenders. She enjoyed them, but I thought they were just okay. Our waitress was nice and fairly attentive as well. She was really busy, but she took the time to tell us how to get to Alamodome, which was great. The restaurant's vibe was like any Hard Rock you might visit... lively and mostly full of tourists. (In this case, it was mostly P!nk fans). The location was clean, well maintained, and comfortable.

I give it a solid 3. It's expensive. Your paying for location and atmosphere..not the food. The menu shows a beautiful burger. Really the burger is small and honestly pretty flavorless. It's the size of a slider. 4 bits. Gone. Kind of disappointing. Very little flavor, over powered by the bbq sauce. Service at bar pretty good. They stay on top of things. Overall you get what you get. It's the Hard Rock. You pay extra for the name on the bldg. Go with a open wallet and mediocre food expectation and you will be good to to.

Service was slow. Hardly anyone in the restaurant and took forever for waitress to get our drink order. Took 20 min for food order. Food was ok but won't be returning

There History to the people that play guitar and the service so nice they tell us if we need a bathroom then go ahead

Service was horrible made a reservation and still had to wait another hour . No updates on the tables .

Nachos had no cheese or meat when you ordered steak. I would not recommend coming here.

We stopped in for dinner on a nice cool evening and enjoyed it thoroughly. It was very clean and comfortable. We did sit inside because it was a little too chilly for us outside. The look and feel is what you would expect, a Hard Rock Café, except this one had a great layout with the tables and bar. Tons of great musicians and their respective memoirs surrounding you. We shared the Chicken sandwich and Dry Rub wings. The Chicken sandwich was great, it was delicious and plenty for us to share. The dry rub wings were our favorite. They were simply the best wings I have in a long time!! Delicious!! A nice seasoned flavor combined with some crispy juicy bites. Amazing! The service was outstanding. Our waitress was very attentive and polite. All around an awesome experience. I hope we can come back someday.

Great service; went in for a quick appetizer and drinks. Everything was good; thank you.

I wanted a late night dessert and saw apple cobbler on the menu, so I decided to indulge. I don't remember the mention of marscapone cheese in the cobbler, yet I never imagined I'd have to worry about cheese in my cobbler. The flavors would have been great without the marscapone cheese. To me cheese and apple with pastrie is a Danish, not cobbler. Was very disappointed.

Ask for Savanah she was amazing!! Ribs were delicious, family was very satisfied with the amazing service and food.