Hat Creek Burger Company

Loved the burgers, shakes and sweet potato fries here. The kids had fun at the playground. The service was the real shining star here- the cashier was so warm and friendly and welcoming! Our food came out quickly and the order was accurate. Would definitely recommend this location. We came for lunch, and it was busy, but they accommodated the crowds really well.

The hamburgers were great as usual! We had a birthday for a 5 year old and brought in our own cake. The kids played in the enclosed playground. The staff were very helpful, great place to have a kids birthday with good food and drinks!

I got a gluten-free bun bacon burger with fries and a strawberry shake. While I did wait to eat it to the point where the food was cold, the texture of the bun was the best gluten-free bun I have ever had, however the burger itself was lacking in flavor, but was not unpleasant. The shake was also not ideal and seemed to be almost like vanilla mixed with strawberry syrup. I want to go back again to try it while it is still warm. Entry and exit are one way only, so there is no exiting the way that you come in. The parking lot is a little narrow, and they do have a drive, through that would easily impede parking ability if the line got long.

Hat Creek Burger Company is our go-to spot for family fun and a little reward system for my boys! 🍔✨ Whenever my oldest follows the rules (well, most of them 😂), we treat ourselves to the delicious burgers, amazing milkshakes, and that unbeatable family-friendly vibe. The service is always top-notch, the burgers are a hit, and those milkshakes? Pure happiness in a cup. But let’s be real one of our favorite traditions is "accidentally" ignoring the “Do Not Climb the Slide" sign. SMH! I promise we’ve grown a bit since then…at least I hope so. Pro tip: Bring your own bubble machine trust me, it’s a game changer for keeping the kids entertained and adding a little extra magic to the play area. 🫧✨ We’re already looking forward to our next adventure at Hat Creek. It’s the perfect place to enjoy great food, create memories, and let the kids burn off some energy (even if they’re breaking a few slide rules along the way). 😂❤️ #HatCreekAdventures #MilkshakeMagic

used to really like this place but lately, half of the time I place an online order they cancel it immediately saying something in my order is out of stock... my order is a little hat combo. a burger, fries and a drink. why are you open if you don't have your restaurants namesake? doesn't make much sense to me. you shouldn't offer online ordering if you are just going to cancel it immediately. their online ordering in the favor app is also broken. if you add a gluten free bun to your combo, it adds the surcharge to the drink, fries and the burger. it's cheaper to order everything separately which defeats the purpose of a combo.

We had a good experience here. The service was friendly and fast. They have tables inside and outside. They have highchairs and an awesome playground. It is all fenced in and the ground is padded so it is safe and fun for the kids. The food was really good too. They have fun sauces by the drinks and napkins station. My husband ordered their classic burger and I got their grilled chicken sandwich. I would definitely recommend this place.

Amazing little place! Cute yard area and playscape for the kiddos with an outdoor seating area for parents to relax and enjoy their food while their kids play outside. Really good pickle fries and loaded fries!!!

I don't know how good the food was today because I didn't complete my order through the drive-through. Guys, can you please put somebody on the drive-through who will not have trouble with the English language? I ordered this way. A little hat, burger combo, no tomatoes, no pickles, no onions, lettuce, only. The guy asked me twice that I want it all the way after that. No, I did not I wanted. Let us only to make it easier. Again, he asked me all the way. I just drove off. Spanish accent on the guy. It's not the first time, but this was the worst yet.

Well, While parking can be a bit tough around the crowded time, there is usually parking in the back of the lot. Staff is effective and efficient, but not overly friendly. Food itself is good, I'd say above average compared to more fast food burger places. Fries are great and some are some of the sauces. Milkshakes are also pretty good. Kids burgers are tiny. So, probably ok for under 8, but I'd be skeptical going older than that. My 10 year old was still very hunger. Quality wise, think PTerry's - but more expensive IMO. But you do get a kids playground which is great especially for the younger kids. Place is in decent shape. It won't wow you, but won't disappoint either.

Always enjoy coming to Hat Creek. The employees are friendly and always in a positive mood. The food is always Hot (in a good way). My son loves coming to this location because the play area is small, but big enough to have someone to play with. I like that it's always clean even on busy days.

It was a tasty burger made quickly accurately, and with friendly service. I always order something special with regard to burger preparation, and it was perfect hot and delicious.

I have to admit, I've become a fan of Hat Creek burgers for a variety of reasons. Price wise, they're pretty much in line with In-N-Out burgers, but they also offer vegan, Paleo, and Keto choices. The burgers here tend to be a little larger than In-N-Out and the fries taste much better than those terrible starch sticks served at In-N- Out. They also have some unique, if not unusual shake choices. There's also a wider choice of burgers and some sauces to go with them. But best of all, when it's time to settle up at the register, unlike most establishments, you will not be hit with that obligatory tip screen trying to get the last dollar out of you before you sit down. This location also offers a play scape for the kids and plenty of outdoor and indoor seating. The only thing that keeps this from being a five star review is the fact that the chocolate shake for the money was quite small and the serving of fries is also on the small side. Other than that, I'll be back.

First time trying and was not impressed. Bread was soggy and food was cold. Workers were very polite though.

Went there last month after a gig in Austin and the place was not very clean and the food was mehhhhh at best. Service could have been better but oh well. Mediocre service from a mediocre burger joint. Spend your money elsewhere.

I really enjoy Hat Creek Burgers. The burgers are cooked well and the tater tots are really good!! The staff is friendly and delivers your food fast!! The restaurant is clean and the condiments are well organized.

It used to be a nice burger place. Unpacked my order tonight at 7:30pm to the crap-nastiest burgers -- cold, dried out buns, rubbery cold over-seasoned fries -- as if it all had been sitting out since lunch. Will never go back.

Hat Creek Burger Company is a local fast food restaurant in Austin, TX that is a family friendly, features great food, and I got great service as well. This was my first time at this chain and the employee I interacted with answered all of my questions and with a smiling face. I particularly had questions about the different sauces that are offered. I ordered the The Fredericksburger which featured double patties, spicy sauerkraut, and happy sauce. I got a side of tater tots and also tried the fry sauce and hat sauce. The fry sauce was more sweet and hat sauce was more tangy. Everything I got was fantastic and would definitely go back again.

Keith is awesome. He is friendly and helpful and makes everyone feel at home. The burgers are great and taste homemade.

The food is always fresh and delicious. Staff is professional and friendly. Both the online and in-person ordering and dining experiences are easy and fast!

Server was friendly and helpful. We received 9 chicken nuggets in our 8 piece order and plenty of ranch dressing! All good!

Good turkey burger; my daughter says the Vege' burger is a plus. Like the fries, but more so the Tots! The mustard sauce is good and there is sweet sauce for fries if you like ( called 'happy sauce' IF memory serves...) The crew is usually very welcoming and helpful. They used to have a weekday special but not sure anymore, the Turkey burger is no longer a bargain . Inflation ! ( note : they have a playground for kids at the locations I've been to, if that's plus for you )

TLDR: An above par fast food burger. Hat Creek fills the same market niche as places like P-Terry's and In-N-out. It provides a slightly better than average burger, and a pretty decent atmosphere. the restaurant overall was clean, the staff were nice. pretty prime example of a fast food place. One nice thing they do have is they serve beer, which does set them apart. I had the "Big Hat" combo with fries. the burger itself was pretty decent. Nothing absolutely mind blowing, but I got what I paid for. Same for the fries. they do have a couple sauce options available for free, which is nice, as being charged 25 cents for some sauce is sort of annoying. all things considered, I'd put this place at slightly above a 3/5.

We ordered two burgers tonight, and mine was completely inedible. The meat was dry and chewy and just gross.

The best keto burger bowl ever. In addition, they have an excellent variety of options.

Saw Hat Creek Burger Company segment on the TV Show "Goodtaste with Tanji" - so we decided to give it a try. Not disappointed - we ordered the standard Little Hat and Big Hat Combos - no complaints- tasty and hot. The potato fries were generous and hot and crispy without being greasy. We were eating a late lunch - around 3 pm - so there just a few customers there - Will try other burgers next time when we are in the neighborhood.

Great veggie burgers! Always fresh! Add the grilled onions and grilled jalapeños! Yum!

Our go to for play dates. It easy to find outdoor seating near the play ground. It's enclosed so I feel safe watching my kids play. Of course the kids love their fun milkshakes. Food is good, service is great.

There's no hats or creeks in sight but there is burgers! We have been here a handful of times and recently saw an elite friend, Heather, get a veggie burger here. My teenage son is a vegetarian and we are on the quest to find him the best damn veggie burger we can. To her suggestion he added jalapenos but he passed on the grilled onions. The patty is crisp and the flavor was great! He said it is definitely a veggie burger he'll be wanting again. I went for the grilled chicken sandwich and thought it was good but not as good as their burgers. My other son had their cheeseburger and as usual, it was tasty. We also got their sweet potato fries. Usually we get a fun shake here but passed on it this time. For condiments they have a unique fry sauce here that may have some honey mustard in it or something different. Either way, it was good. We would also recommend their ranch dipping sauce. Hat Creek is a fun spot we've been going to since then boys were little. The service is always up to par and the menu is variable for all types of diets in need of fast but yummy food.

The employees who work here are great-very professional and the food is excellent. The only issue that i have is that the oil in the fryer needs to be replaced. I ordered tater tots last night and they had a funky taste from the oil. The burgers were fantastic though!

First time trying Hat Creek and I placed a pick up order. I ordered the veggie burger (no cheese/no mustard and +hat sauce) and subbed a lettuce wrap for the bun. I also ordered kids fries with fry sauce (better than chick fil a sauce) and a kids chocolate milkshake with Oreos added in. The food was delicious. I bet it would have tested even better on an actual bun but I'm trying to avoid bread. The milkshake was great. It was kind of small for the price though. I liked the fry sauce more than the hat sauce. Lots of options for everyone.

It was so nice we ate it twice (in the same week) while vacationing in the area. After trying a few burger joints- this was a favorite for the family for the kid-friendly atmosphere, fry sauce, and overall good burgers! The restaurant was clean and the staff was friendly- would love to see one of these in our hometown (Asheville, NC)

Found a great homemade burger ! Had the Big Hat and they offer 4 different cheeses. Brad was a great front person and very hospitable.

I luv HatCreek's hamburgers. In particular, luv those lettuce wraps. Don't miss hamburger buns at all.

Hi frens, if you get hungry for a great tasting filling burger, this is it!!!!!! Every time satisfaction!

Came through the drive through and the gentlemen at the window was excellent! He was very sweet and accommodating, and I would return for the service alone for sure! The food was very hot (which was great) and the sauces soooo good! Very happy happy and would come back!

This restaurant is so awesome!!! We just started going recently and the burgers are delicious, the staff is above and beyond friendly and courteous, and the playground is so fun for kids! We used to always go to Amys after church, but this is our new fav! Keith is such a nice guy and makes you feel right at home! So glad we found this place!

Love this place... The Burgers are freaking spot on and the fries are in the running for best around town... They are super nice to the kiddos and offer both indoor and outdoor seating areas. The location itself is a cool spot so you can eat and then go shopping and drinking, or whatever order you want to do those things in.. My go-to is the classic without onions. It's got bacon, cheese, and two nice patties of beef.... Go and get you one.

Lunch break. My coworker and I love trying new places to eat. So of course we stopped by Hat Creek. The staff was friendly and the atmosphere is very nice. There was plenty of seating and no complaints about our food.

Now... I'm not normally a Hat creek fan. Mainly because I'm not a burgers person. The rest of my family are BIG fans. We tried this location out for the first time and along with the food being great, the play place all nice, and the friendly staff! Will be coming back to this location!

Based on what you want, this place is either great or average. If you want a place to grab a quick bite that is kid and dog friendly, then this is the perfect place. They have a cool little play space, lots of outdoor seating and fast food style menu items that kids will eat. Now if you're wanting a great burger, there are much better options nearby. We got 2 burgers, fries, a grilled cheese and fruit cup. Everything was very basic, especially the burger. So to sum up, great for families as a quick bite to eat, but not so great for high quality food.

Will not come in here again. People hype it up too much. The fries are so stale that they taste like they have been sitting for days in oil. Their fried chicken sandwiches are not the best. The one good thing about this place which is why I gave it 2 stars is the people there are really nice. Won't be going there again.

Our food took 20 min to get after ordering 2 burgers and a salad . The. drink and sauce bar was completely trashed . Many tables dirty and floor was dirty throughout the restaurant . The Person taking our order was very nice and food was good but will never come back again .

If they are trying to cultivate a family friendly vibe they should do something about the line of homeless guys waiting to use the restroom at Westlake. In addition to the terrible smell in the restroom, they was no soap and the faucet was running at a trickle. The ketchup is self service into tiny cups, and nothing is on the table for convenience. Guess they've learned how to save a nickel on napkins and condiments. Dirty tables everywhere, cheapness has taken over Hat Creek.

I love Hat Creek and decided to try their chicken sandwich...and it's burnt and dry. I guess I need to stick to the bu

I've got to say, while driving along Burnet, you run into this big red barn, and my first thought was, "Why is there a farm in the middle of Austin?" Little did I realize that it was a hamburger joint in Austin, Round Rock and Georgetown. So, after realizing that I have some $5 gift cards from a UT event, I think it was about time to go visit there one afternoon. When you go in, you are invited to an amazing smell of hamburgers and milkshakes. But this is not your ordinary smell walking into any hamburger joint, this place has something special that other places don't. I can't really describe it, you just have to go in for yourself to try it out. The staff is very nice and friendly, the burgers were a surprise to me (especially the Turkey one), the fries are similar to P.Terry's (queue the dun-dun-dunnnnnn piano music) and the drinks are like your typical soft drinks. I've never had the milkshakes, but hopefully I try one the next time I come. There are also different sauces such as Fry, Happy and (I believe Burger?) sauce. They are all pretty good, but it all really depends on your taste buds. Go give it a try! You never know until you try it!

Amazingly rich and wonderful shakes! Terrific burgers! Great play area for the kids with outdoor dining! Fries are perfect! And the service is top notch!

Always on the hunt for a good burger and fries! (Especially sweet potato fries.) I can't comment on the atmosphere because this was a take out order my husband brought for me. But even though my cheeseburger with jalapenos and sweet potato fries took about a half hour to make its way to me, it still maintained structural integrity. Unlike other burgers I've tried, that will get soggy or meat dried out by the time they're a little cold, the patty was moist, and it didn't fall apart. Sweet potato fries left a bit to be desired (I like mine with some seasoning, even if it's just salt and pepper), but overall, not too shabby! Likely will try again.

Love Hat Creek! Usually go to the Burnet Rd location, but I have been to one in Round Rock and have ordered from the one at the Domain. Been getting the pretzel burger lately, but unfortunately it's not on the menu permanently. The only thing I wish is that you could get *any* specialty burger w/ one patty as opposed to two (like you can at Whataburger). That would make Hat Creek pretty much perfect!

The best place to take your kids for lunch or dinner, hands down. My kids all love it and we even had a birthday party there that went off seamlessly. Love the food, the staff is friendly, and dogs are welcome!

The schtick with these guys is their homemade pickles and sauerkraut:) their spicy sauerkraut comes on their Signature double cheeseburger with happy sauce and it was delicious;) I substituted cheddar:) Their sauces include happy, fry, and spicy:) all of them were yummy and readily available. I had a kid vanilla shake which was exactly that. No fries for me, it's all about the double burgers:)) The place was clean, people were very nice, there are plenty of napkins...a good sign in my world. Thumbs up Hat Creek! You can trust me I'm in the business:)

Love coming here with my kids . I love the Manager he is so sweet! He remembers his locals and has a good bond with them! He checks up on every one making sure they are doing good.

i order today for the first time and let me tell youuu !! the best burgers I've tried ! really nice and big place ! all team members were very friendly and helpful 1000000/10

Been coming here a long time for the Birthday cake shake, which is my favorite shake in town. I guess it's shrinkflation but largest size now (which costs nearly five bucks) is not much bigger than a small Dixie cup. Until there is a better option I'll just stick with DQ.

Had lunch here one day and it was very good! Clean inside, nice play area for kids. They have a indoor and outdoor seating. Had the double with tots and sweet tea. All were very good. This place has been around for a while and I can see why! Good consistent food.

Love the vegetarian and gf options. Always the best service. Wish the veggie burger wasn't so chewy and soft though.

My favorite fast food place! Specifically because of their gluten free options. Dedicated fryer for fries and tots and a solid GF bun.

1st time here and this place did not disappoint. The burgers were amazing, fries were crisp and perfectly seasoned. If you are at "The Dmain" definitely stop by.