Heirloom

I recently stopped in for brunch at this charming restaurant in New Haven, conveniently connected to a hotel. The atmosphere was relaxing. The food was simple but satisfying. I enjoyed the bacon, which was perfectly crispy and flavorful. The egg and tomato entrée was also fresh and well-prepared. While the menu didn’t offer a wide variety of options, what they did have was done well. I would return.

We stopped in to try their brunch menu and really enjoyed our time there. We were a party of 9, and they were able to accommodate us in a separate room which made it nice. For my meal I had the burger and my wife had the eggs and prosciutto. The food was delicious and the service was excellent.

I just went to start off by saying this restaurant was lovely. The one thing that threw me off was the host. She had the worst attitude and just constantly looked bothered. I called ahead of time and asked if they could accommodate allergies and was worried based off of the host and how much she did not seem to care. When I checked in, and figured it was the same host, she literally flung us away with her hand as someone from my party was already sitting down. Did not get my server from the bar’s name but he was lovely and very accommodating to said allergies. Food was amazing and thought the seafood was very fresh. Would love to go back, minus my issues with the host.

Heirloom, located inside The Study at Yale, transforms local produce and fresh ingredients into truly delicious dishes. I started with the burrata and the lobster toast featuring their signature lobster salad—both were outstanding. For dinner, I had the braised chicken tagliatelle. I expected a sauce, but it was a drier preparation, with the flavors coming from the mushrooms and herbs. As soon as I saw the chocolate cake on the menu, I knew I had to try it—it was rich and indulgent, served with salted caramel ice cream, Nutella, and a white chocolate center.

Absolutely fell in love with Heirloom when we visited for brunch! The sun soaked space was exactly the vibe we were looking for, and the food was phenomenal. I couldn’t resist the French toast with butterscotch bananas, and my husband enjoyed the prosciutto and eggs. We were so glad we splurged for an appetizer with the warm ricotta dip with truffle because it was SO good! The server convinced us to get dessert, and I’m so happy he did! It’s easy to see why they’re so famous for tneir apple doughnuts. Great drinks and very attentive service. It was casual yet classy in there. It was easy to tell that everything was locally sourced because the food was all so high quality. I would love to go back for lunch or dinner!

Had brunch here yesterday for a friend’s 40th birthday. Food was decent and the service was phenomenal. The vibe is very modern and sleek, perfect atmosphere for college students and young professionals. I had a passionfruit mimosa, oysters and lobster toast. For dessert I split an apple crumble with a friend. As a note, this restaurant adds anchovies to the top of their Caesar salads, just so you’re aware (in case you don’t like them). At the end of the meal they brought us out some dessert to celebrate our friend’s birthday.

Great service, great atmosphere… Had oysters on the half shell and fries with a vinegar aioli… fantastic appetizers. For the main course I had the lamb ragu. While the pasta was cooked properly and there was a good balance in flavor, the lamb was extremely tough. Bit in to a dime size shard of broken bone, I don’t hold this against the restaurant… that can happen. Good but not memorable. Great place for cocktails, snacks & starters… but the main dishes need to be improved.

The food was very good. I enjoyed the chill music and vibe.

Very nice hotel restaurant on Chapel Street in New Haven. Close to Yale, theaters and nightlife. Food and service were both excellent. More beef on the menu than we typically prefer, but sufficient options for the vegetarian and pescatarian. Abundant seasonal cocktail options and a very enticing wine list. We had a very nice dinner here the week of November 25th when most students are on break. Accordingly we had no trouble getting a reservation. Atmosphere is modern and spacious. No loud music playing so we could actually enjoy a conversation over dinner. We will certainly be back. Valet parking is an option. There are also several parking garages nearby if you prefer DIY parking. FYI - Harmless panhandling is a regular activity on most of Broadway, College Street and Chapel Street in New Haven. We're used to it, but it may be a surprise to visitors from rural or suburban areas. Don't let that keep you away from dining and nightlife in New Haven.

Absolutely fell in love with Heirloom when we visited for brunch! The sun soaked space was exactly the vibe we were looking for, and the food was phenomenal. I couldn't resist the French toast with butterscotch bananas, and my husband enjoyed the prosciutto and eggs. We were so glad we splurged for an appetizer with the warm ricotta dip with truffle because it was SO good! The server convinced us to get dessert, and I'm so happy he did! It's easy to see why they're so famous for tneir apple doughnuts. Great drinks and very attentive service. It was casual yet classy in there. It was easy to tell that everything was locally sourced because the food was all so high quality. I would love to go back for lunch or dinner!

I came for breakfast, and I have to say that I was a bit disappointed. I had the avocado toast, which was fine, but underseasoned, and the egg was a bit undercooked (even for sunny side up). The portion also seemed quite small for the price, and the side "salad" was just a pile of dressed greens that weren't even cut into bite-sized pieces. I watched two other tables pick at the pancakes, and the potatoes that I saw looked completely bland and unseasoned. The service was also surprisingly slow, even though they didn't seem very crowded. On the whole, three star food at four star prices gets two stars from me.

Came for brunch yesterday and it was okay. The service was hit or miss. Everyone was nice it was just a little weird and when it was slow, it was slow. I love that they have a separate brunch menu which I was having a hard time finding in downtown New Haven. We got a few things to share so let's get into that. First the Warm Ricotta: it was ok. I think it was missing an acid or something to it. It was just one note, and lacked a punch of flavor. The Eggs Benedict: also alright. Got it with lox which was good, and so was the egg, but I didn't like the bread it came on. I think it was a biscuit... it was just so soft and wasn't a great texture for the whole bite. The side salad it came with was also a little sad, but I liked the dressing. The pancakes: best dish we ordered. Great size and tasty. Cooked well. We got blueberry which I wish there were more in there. I recommend getting a side berry bowl because that's what we did so we could have more fruit with it. We ended up pouring the rest of our berries on top which was much better. Having said that, we actually ordered a berry and a fruit bowl. The berries were good and the fruit was ok. There were the standard honeydew, cantaloupe, pineapple and grapes. The melons were tasteless but not the resturant's fault. Not a bad experience!

I really liked the place. This spot is so trendy and nicely decorated, a perfect spot for brunch. I enjoyed the food a lot! Their shakshouka was so good and the eggs Benedict English muffin tasted like pancake. Service was okay and our waiter got things done efficiently. Overall it's a great spot in New Haven and I'd come back.

I arrived in New Haven at nearly 9PM on Super Bowl Sunday. The streets were quiet and my stomach was growling. The kitchen was close to closing but they graciously gave me one minute to put in an order. I chose a burger and was glad I did. It was a very good burger! I returned on Monday night for drinks with a friend and received the same courteous service from the bartender. I'd gladly return to Heirloom for dinner or cocktails.

Very good proportion of meat. Service was great. Great environment and comfortable seats.

Came here for the first time for an event. They had a nicely set up private section which had plenty of space and was quiet. For apps they set up different cheeses, fruit, vegetables and crackers. I appreciated that they brought out gluten free crackers. It was all fresh and tasty. I even got to try the baked ricotta, I'm used to ricotta having a more sweet flavor but this was made more savory so unsure how I felt about it. Then to start I ordered the Caesar salad which had real anchovies on top. For my entree I had the roasted chicken breast which came with a grit cake and snap peas in a miso mustard vinaigrette. When I first saw the plate I was a little didn't in the size of the chicken, was on the smaller size however when I broke into it I was pleasantly surprised. The skin had THE perfect crisp to it meanwhile the chicken itself was tender. It was cooked to perfection. For dessert I had the dark chocolate fudge cake which came with salted caramel gelato. Pretty good, definitely full by then.

Visited Heirloom for dinner a couple of weeks ago. Came away with mixed feelings. First, the good. The mains were great. I had the Sepe Farm lamb which was excellent. My wife had the ravioli - also excellent. The service was also very good. The wine list had some interesting selections- by the glass and bottle. A little pricey but better than the average. The cocktails were creative and superb. The desert was excellent. The apps were mediocre at best. The setting is very nice but very loud. It was listed as "Classy" & though there were many people dressed in nice casual, there were also baseball hats and ski caps and shorts. It would appear anything goes.

This is a cute place that is actually open for breakfast in the mornings in New Haven. They food is alright, but I do enjoy their selection of breads (I always get sourdough). However, the service is a bit slow and I always have to ask for ketchup, butter, and jam. They even forgot the cream cheese for a bagel when we asked for it while placing the order. I like it for the ambiance but not much else.

I love this place. My favorite is the caprese sandwich. I could have it everyday! Service can be slow sometimes but you just know your food is being prepared to perfection. Cool place to sit down and eat too. The outdoor seating is nice and pretty.

we went to heirloom for an early dinner for a friend's birthday, and the staff was very accommodating! they served us 3 different desserts for a complimentary birthday treat: a caramel ice cream, a pudding, and a chocolate cake, all of which were great, but the caramel ice cream and chocolate cake really stood out for being both flavorful and decadent. for an appetizer, the burrata platter was great though they didn't give us nearly enough pita for the amount of toppings provided. the arugula was well-seasoned, and complimented the fig jam perfectly. all the pasta servings were pretty large, and the lamb ragu and pasta pomodoro were both very filling, but nothing super special - missing a jenesaisquoi. the salmon was very interesting - it was cooked very well, with a perfect crispy skin and flaky/buttery flesh. the pairings with the salmon did not necessarily go very well together though. it came with a wild rice, kimchi (very random!), squash, and an herb butter. each individual component tasted good, but i feel like all the flavors did not create a harmony and were just kind of random. the restaurant itself is very nice, as it is situated in the lobby of a hotel, and has wonderfully big windows, providing the dining space with lots of natural light. overall, heirloom is just a decent american food place, but nothing too special that i would come back for.

Was in the city looking for something new to eat and we spotted this place. We did not know at first it was connected to a hotel. It is a very nice restaurant. I ordered Charcuterie along side with Scallops. The charcuterie was very delicious, probably one of the best spreads I have had in a long time. The scallops were also very good. The reason why I am giving this establishment a low rating is because I did not receive the best service. Our Alexander waiter was inattentive and rude. I would of been a regular if I received better service.

Small menu which I appreciate. Allows them to focus on making each dish well. I got the blue cheese salad. Decent service. Will return.

We visited New Haven on one of the hottest days of the summer and the heat was so oppressive we really didn't want to travel far for dinner. Sipping on ice water in the hotel lounge, we did a search for restaurants in the area and this one came up right next door and had a good looking menu. The best thing we ordered was the warm truffle ricotta. Even my mom "little miss I don't like truffles" ate it (granted she avoided the truffle oil which wasn't all that potent) Entree I ordered the lamb cavatelli because every single ingredient sounded amazing: lamb, Italian sausage, blistered tomatoes, pesto, pine nuts. But call me crazy there also seemed to be broccoli rabe in it??? which I wasn't as much a fan. Overall I found the dish kinda underwhelming. 3 stars because it isn't a place where if someone is visiting New Haven I'd be like omg you need to go. But it was decent enough for a meal.

The restaurant was definitely MEH. Would I absolutely refuse to go there again, no but wouldn't waste my time. My table was comprised of 9 people and we requested the bill to be split into two. Fine, the waiter took all 9 orders. 20 or so minutes later 4 of us got our food and then waited and waited for the other 5 to get theirs (mind you there were duplicates in each group). The other 5 didn't get their order until the first 4 were finished eating AND that was only after someone got up to complain. Now onto the food it was okay but nothing to write home about. I had the Farro, butternut squash and kale salad - they shouldn't have bothered mentioning the kale since if there was one diced leaf I would have been shocked. There was a lot of Farro. Way unbalanced. The only saving grace was the price was fine.

First time trying this spot out. It is inside a hotel. No ramp from what I saw to enter. Had to carry stroller up the stairs and no handicap button to push open doors. Restaurant is very clean and upscale. The service took too long and the staff look miserable. Ordered the French toast and it was DROWNING in butterscotch. Had I known, I would of said just drizzle it because it was too sweet. Scrapped it off just to eat. The potatoes were very good! Also ordered a bacon egg and cheese with fries. The egg on the bacon egg and cheese was over easy and the bun was soaked in yolk. On the menu it states "fried egg." I would not return nor feel it was worth the price.

Came here for the first time with family and had a really good experience! Restaurant is cute with really open and bright decor and big windows for lots of natural light! Staff and servers are very nice and helpful. Menu is relatively small, but everything we got tasted amazing. We got the egg white frittata, shakshouka, bagel and lox, bacon egg and cheese sandwich, tuna sandwich, and a couple wines and a bellini. Everything came out promptly and tasted great. Portion sizes were perfect as well. Would definitely recommend and hoping to come back!

This place is beautifully designed. I came on a weekday during lunchtime. When we walked up we were told it would be a wait for food because we didn't have a reservation? We made a reservation online and it was ten minutes from when we walked in and we still waited. So I'm not sure what the point was. I asked if we could be seated in a less busy corner. I was told no because they needed those tables for special events. There was another party that was dining there for lunch and I asked if they were dining for special events and they said no. So I was like okay... The food was pretty good, not overly salty, but filling. The quinoa bowl was a good meal that filled me up just enough. My favorite were the crispy potatoes. They were very flavorful and baked so well. Even though the food was good, I don't think I will be back because of the "off" service.

Met friends for dinner last week. Service was very good, the appetizers were mediocre and the main course was very good. The website said the dress code was classy yet they let people in with baseball hats, stocking hats, hoodies and shorts in to dine. Not really my idea of classy. The noise was level was so terribly loud that I had to shout to the person sitting right next to me. Won't ever go back.

I'll start off by saying that Heirloom has been one of my tried and true favorite up-scale restaurants in New Haven for 14 years. This latest visit (12/9/23) was a disaster. My friend and I were having a pre-show (Yale Rep) dinner and had a reservation at 6:30 pm. We ordered our dinner and drinks pretty quickly (6:45 pm) - and then waited, and waited, and waited. No bread or other little noshing items for the wait -- and later when I asked, was told they don't serve bread, they just have crostini, which I decline as I didn't want charred baked pieces of bread (which is what crostini is). So we finally flagged down our waitress at 7:15 pm - who hadn't been by us at all - to inquire on our dinners as it seemed slow. 5 minutes later she comes with our dinner. We dig in to discover it is lukewarm, and mine is a little limp - as if it had been forgotten under the heat lamps for too long. My friend's beef cheeks with mashed potato and broccoli rabe fared better than my scallop dish which was covered in a cheese over some mushrooms, and supposedly spaghetti squash but only a few strands could be found - the whole thing was gloppy, lacking distinguishable flavor, scallops were bland and rubbery. Then I notice the table next to us has a bread board delivered with big luscious looking slices of soft bread. Again I look around for our waitress - but just got up to go find her and say that they do have bread. Again she says that the table next to us has crostini with ricotta. So I say ok then, if their crostini looks like bread, I'll take some. When it is delivered my pieces of bread are browned and charred hard -- and the butter is frozen solid. At that point I just wanted to cry. When she comes again we ask for the bill and to take off the crostini (I hadn't eaten it) and I explain mine is burnt and not like the table next door. She comes back with another piece of bread - still toasted but not charred. I am sad to see such a decline in the food and the service. I won't be back.

I took my family to Heirloom for brunch and everything was underwhelming. The service was slow, the food was mediocre, and the bill was higher than the quality of the food and experience. It's not terrible, just what you might expect from a diner. None of the vegetables were fresh, the burger was very overcooked, and the whole menu was generally basic.

I recently met some friends here for brunch and everything is always delicious. This time it was very good, not delicious but very good. A few menu changes just didn't interest us but the whipped ricotta as always is delectable!! Always a hit on our list! And they have valet parking!!

The kale salad was great ! The butternut squash soup was really good too. But the mac and cheese with chicken was a bit on the bland side needed some type of seasoning to it. Couldn't tell if it was rhe chicken or the Mac and cheese but the rhe entire dish needed something more. But still enjoyed my lunch for restaurant week. Really nice atmosphere. Laid back and cool.

I can't believe how bad their food got. I ordered a steak that was not edible mind you I have never left pieces of steak on my plate when I go out to eat and I left half the steak that's how horrible it was and they're passing it off as Wagyu: Wagyu garbage.

Pretty good but not great. Positives: The atmosphere was nice if you like loud bistro type places. The kale salad was awesome. My server was excellent and attentive. The corpse reviver #2 that I got was really good. Negatives: I ordered scallops. Aside from the butter sauce that was only on the individual scallops (4 of them), this dish was lacking in flavor. I had to add quite a bit of salt and pepper, and I can't remember ever doing that to a scallop dish in a restaurant. The preparation with mushrooms and fennel should have been delish, but it just wasn't. I ordered a Sancerre that had notes of Budweiser so focused on the cocktail. Maybe another entree would be better as the menu did look great.

Food really mediocre. Pasta not al dente. Blueberry salad is close to something you buy at the airport in a box. Main course was served shortly after we received appetizers.

Even 3 stars is generous. Really mid, and that's not even considering prices. Got the fish and chips and it was incredibly bland, tough, and clearly unseasoned. They gave probably about a tablespoons worth of aioli malt vinegar sauce to dip five pieces of fish and fries in (definitely not enough). Only attractive thing about the place is the interior and location, but that just sets its food up for greater disappointment. If you're only dining for one, don't expect to be really waited on at all. If your not someone who cares about their food and are just looking for some place to sit down somewhere with nice daylighting with someone to chat over a meal, this place might be okay for you. But if you're looking to enjoy meal I would recommend literally any of the other small shops on chapel and surrounding area that are small family owned businesses.

This used to be a fabulous restaurant, but at this point the managers and owner - who all know about and all see the constant decline in ratings, dissatisfied customers, dismal reviews - have seemingly given up on trying to fix the free fall. When they make mistakes (ignore allergies or bring the wrong item five times in a row, forget to bring your food until it's cold from sitting there) - they just shrug. At this point it's like buffet food at a cheap holiday inn. This used to be the go-to place for faculty. Now it's avoided. No one wants to eat here, and the staff lie to managers to cover up their mistakes. Used to be amazing, but it's become clear that they've just given up. Go elsewhere. Sad. Owner - if you're reading this, please do something!.

Giving 3 stars because the food was great but our server wasn't very attentive. Apps came out incorrect along with the entrees. Didn't come back to check on us and had the busser doing everything for our table. Only time she truly came back was as we were putting our jackets on and it was just to grab the check to look at her tip...

Service was super slow. Coffee went cold quickly, but had a good flavor. My steak while tasty was over cooked. Eggs were perfect. Net/net - wasn't horrible, but probably wouldn't go back.

Came in for a quick bite to eat while I had to kill time. The atmosphere is very relaxing and beautiful. Not a big menu, just simple breakfast choices. I did think the service was a little slow for being almost empty (waited 10 minutes just for water) but things happen. Regardless the food was very good. A little expensive but mimosa was strong and my egg was cooked perfectly. I also tried their plain pancakes and I never thought I would enjoy plain pancakes so much. They were fluffy with a little crisp, very delicious.

This was once a good restaurant. Have eaten here 3-4 times since the pandemic and it just hasn't bounced back. Most recent lunch there included salad that was wilted under a heavy, thick and overly salty dressing and some rather dry falafel balls. And was the guy at the next table meeting a CSW? Maybe.

Love this place ! Always great service and craft cocktails that never disappoint. The food is also out of this world. Always made so fresh and with love (you can taste it). Even just the items off the snack list are impressive. Stopped in the other night for a drink and some small bites. Got the falafel, shishito peppers, and campfire potatoes. Everything was SO tasty. I will especially be back soon for those potatoes and another pisco sour !!

When you walk into the doorway at 1157 Chapel Street you have two choices. If you go left, you approach the registration desk for the Study Hotel. But if you go right, you approach the hostess station for the Heirloom Restaurant. Having lunch reservations, we went right and had a seat in their very crowded dining room. Our experience was really two experiences. The food was really good! I ordered something I had never seen on any menu - a dish called Shakshouka ($16), described as "Two Baked Eggs in Spiced Harissa Tomato Sauce with Peppers, Feta, Kale & Cilantro". I did some research and found it's a Middle Eastern dish that commonly includes poached eggs and a hearty sauce made of tomatoes, chili peppers, onions, and spices. It was served with two small slices of bread and I really loved it. Our table also ordered a gorgeous and decadent dish - Bananas Foster French Toast ($14). It was three big French Toast slices slathered in a Banana Caramel Toffee, and was served with pecans and a scoop of salted caramel gelato. Yeah, you can all put your tongues back in your mouth now. I had a cup of coffee and we all split an order of five Hot Caramel Apple Doughnuts ($10) served with Cinnamon Sugar and Vanilla Anglaise. The spherical doughnuts were very light and delicate and reminded us more of popovers than donuts. All of these good things were somewhat tempered by the slow as molasses service which was just plain awful. We had some very long waits for the food, and an incredibly long wait for the check. On the way out, we saw some a very cool freebies at the hostess stand- little seed packets to plant your own tomatoes, squash, and zucchini and pumpkins. They were Heirloom tomatoes, I presume ...

Nothing else like it in Connecticut! Breakfast burrito with the siracha maple sauce is my favorite. East coast vibes meets the West coast.

I've been coming to Heirloom for years and usually it's awesome. Today it was absolutely terrible. Ordered a salad to go that taste like they put it through the dishwasher before packaging it. The salmon that was on top taste like it's been sitting out for hours. Overall terrible

Went to this restaurant before my tour of Yale. The salads were very fresh and the service was nice!

I got better service at chili's. They did not check on me, I didn't know who my waiter was, AND my food was cold. When I asked for a manager he was extremely dismissive. He also treated me and my friend as if we wanted a discount and did not apologize. The drinks were great. The poor service and negligence ruined my experience.

Excellent food, always accommodating. Our favorite restaurant in New Haven, we always bring out of town guests here. The burger is my favorite burger outside to the Black Label burger at Minetta's Tavern

Disappointing Our reservations were at 7:15. We got our appetizer at 8:15. One hour later! The corn appetizer was so salty, that we asked for bread. Multiple times. It never came. Main course (pasta) was bland. All in all a very disappointing dining experience.

I previously reviewed this restaurant and gave it great reviews. That being said, if they are having an event there or in one of the private rooms I would not plan on eating here. Parking: Lots of parking street and garage ($7 garage) Layout: Looks great inside and always fresh appearance Staff: This time around, it was lacking, to the point where we would ask for things and they would not come out or they would be brought out 20 minutes later (oil, ice cubes...not big things) Food: Ordered food at 7pm, entree came out at 8:30...an hour and a half...the presentation should have been stellar...It wasn't even close!! I felt like they hired a cook from Burger King. Spent $36 on steak and it was so tough that I could not cut it with a steak knife. BBQ Oysters looked like they were frozen and served from a package. Octopus was so over seasoned that it was like eating a bowl of spices...could not taste the food at all Cost: After all the waiting and lack of service, I would expect a discount...NOPE, bill was $186 for two people. Overall: I need to find a new go to restaurant, this one seriously dropped 3 stars in my eyes. Very disappointing!!!!

Everything I've ever gotten at Heirloom has been incredible- even something as "simple" as whipped rigot or tomato soup. It's a very chic and simple vibe but very consistent.

We had brunch here and our order and it's rating as follows: - smoked salmon bagel board 5/5 - roasted chicken on the side 4/5 - heirloom avocado Benedict 1/5 - pancakes 4/5 - coffee 3/5 The ambience is nice. Our waitress/hostess was excellent. Service was quick. And the bill was too high for the taste of food. I guess we got charged for the depreciation of the fixtures and the rent of the place. Looks good for IG though.

This was my first time at the Heirloom restaurant and it did not disappoint. Everything was flavorful and cooked well. Even though most of their menu prioritizes wine, I was still able to find some good eats to enjoy at dinner. Only a few people can make good salmon and once you taste it, it is to die for!

After we were seated, we were abandoned. One of us had dirty utensils that need to to be replaced. Watched as other tables were visited multiple times and finally left after more than fifteen minutes passed with no service. We got up and walked across the street to Atelier Florian, where we had very good service. If you are staying at the Study, pass on Heirloom and walk across the street to Atelier Florian.

I love this place. Every time I eat here the food is fresh, exciting and different. It's never your boring cesear salad or burger, they have much more creative ingredients than most restaurants and their dishes are so fresh and tasty, I look forward to it every time.

Very disappointing. Food was OK at best, and certainly not worth the price. I had $30 overcooked salmon with a spicy sauce that didn't go and made it even more unpleasant. The people seated next to me also told their server the food was just OK.

So I am only reviewing their dessert because that is all I've ever had here. Ive been here more times than I can count and each time because I am craving their chocolate molten cake with ice cream. So so good. The restaurant itself, is very classy and pretty. I can't speak much else about this place though as I have not tried their actual food or drinks.