Green T.
Yelp
Yikes + Animal Rights Issues? We came to try out Highland Creole Cuisine for the first time and never again. We came to try based on a restaurant.com coupon, and were met with bad customer service. We waited to be seated, and were placed in the corner away from the main area. I'm not sure exactly why, because there were a lot (a lot) of empty tables. Why can't we eat with the other customers?
They were backed up with take-out orders, and so we had to wait 30 minutes to place our order. Out of all of the staff there standing around, there was only one active waitress, who spent 10 minutes rolling her eyes at an indecisive table. The food came out, and it tasted fine. However, it's not great being placed in a spot under the TV, and then having one of the waiters turn up the volume on some Haitian pop, reggae, and rap music. Honestly, I feel bad for the fish in the tank they placed under the TV. The CIA doesn't even subject people to the torment those fish have faced.
The food was way too expensive for its taste and service. Yet, they obligated us with an 18% gratuity and taxed us before putting down our coupon (against the coupon's regulations). Yeah, it's just a few dollars difference. But it's the little things that add up to a customer experience. I understand how difficult it must be in the food industry, and so I always tip. However, this place definitely didn't deserve 18%. I might need to look up the definition of gratitude and gratuity again. All in all, a definite no go. Steer away, and maybe save those dear fish.