Saied Al
Google
I made reservations online and even called ahead to let the restaurant know I would be bringing my 2-year-old son. I wanted to be considerate and upfront, and I was reassured it would not be an issue. Unfortunately, the way we were treated made it very clear that families with young children are not welcome here.
From the start, my son was simply enjoying his meal. He wasn’t crying, throwing a tantrum, or disrupting the restaurant. Like any happy toddler, he let out little bursts of excitement when he got a bite of food he liked. These were short, joyful reactions, nothing more than what you’d expect from a child his age.
Instead of showing understanding, the manager, Cindy, came to our table twice during our meal and told us to have him lower his voice. Her tone was not professional or kind, it was dismissive and carried an attitude, making it feel like we were being scolded. This wasn’t done in a gentle way, but in a way that made us feel singled out and embarrassed.
I want to stress that we are respectful diners. If our child had been disruptive, we would have handled it ourselves. That wasn’t the situation. He was just a toddler expressing happiness, and for that we were told, twice, to control him. It ruined what should have been a pleasant evening out.
Hospitality is about more than serving food, it’s about making guests feel welcome. Families deserve to enjoy a meal without being treated like a problem. If children aren’t truly welcome, the restaurant should make that clear upfront, rather than humiliating parents during dinner.
The bottom line is that Cindy’s handling of the situation was unprofessional, unnecessary, and disappointing. A manager should set the tone for warmth and care, not make paying guests feel like they don’t belong.
We won’t be returning, and I would warn other families to think twice before dining here. If your child shows any excitement or joy, be prepared to be corrected rather than welcomed. That is not the kind of memory any parent wants from what should be a family outing.
No child should be treated as a nuisance for simply being a child, and no family should walk away from dinner feeling disrespected. Sadly, that is exactly what happened here.